Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 179 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, spacious layout, and effective LED lighting. Users also appreciate the sleek design, quiet operation, and reliable temperature control. While the appliance is well-regarded, some customers have expressed concerns regarding the consistency of the ice maker and minor issues with door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 179 reviews
  • Rated 5 out of 5 stars

    Great fridge, great price on sale, great service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It is basically the same as my 10 year old GE which recently needed to be replaced. We love side-by-side because it's easier to see things and reach them. Lighting in this fridge is great, plenty of space, adjustable shelves. Be aware - it didn't come with a deli drawer, and that was the only thing I didn't like about it. However, I saved the one from my old fridge to see if it would fit, and it did!! Best Buy did a great job with scheduling and delivery. In fact, this was a second try, as the first GE model delivered did not fit (the dimensions were wrong on the website and in the store -- FYI that one was GSS25IYNFS - Sure enough, the dimensions (height = 69.5 inches) on the Best Buy website and on the sticker ON THE ITEM IN THE STORE were wrong from the manufacturer... when I measured upon delivery, it was indeed over 70 inches.) But, this one is perfect - GSS25GYPFS, and the Best Buy customer services was excellent dealing with the problem!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    aesthetics and performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has nice lines and looks more expensive than the price. Keeps sensitive items cold without freezing them on the refrigerator side. Freezer is spacious with plenty of shelf space making it easy to find what you're looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple, elegant and functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large, basic refrigerator. But, it it does all that we need it to do in an excellent fashion. We replaced an 18 year old 23 cu ft GE Profile refrigerator with this one. If nothing else, the multiple LED lights on the inside make this model so much easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE 25.3 side by side Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator and it works well. No complaints about the unit itself. Installers were rude, stole 2 pound package of Havarti cheese and a pound of sliced salami (in their defense it was almost lunch time), did not level the refrigerator, did not install any shelves or accessories, broke a large flower pot in the outside walkway. I would recommend hiring a different installation company. I especially like the number door and shelf spacing options that appear to be unavailable on other brands. I like the option to add cubed ice since I do not have a water line hookup available.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear that you’re loving your new refrigerator and that it is working well for you! -- To best address your installation concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GSE25GGPWW

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE side-by-side refrigerator is very quiet. The usable space is more than adequate. It replaces a previous GE side-by-side which featured adjustable shelves. The new refrigerator had to have that feature and this one does. The entire consultation, purchase, delivery and installation went like clock work. I highly recommend Best BuyTotaltech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This has been a good purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside to this fridge is that despite all the measurements we made to make sure it fit our space, it was too tall on one side. I had to take the cabinet down and plane it about 1/2 inch to get the fridge under the cabinet. Otherwise, it runs like a top, makes plenty of ice, and seems to respond to the controls quite nicely. We have had this a couple of months.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice fridge.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Plenty of space and goid for my needs .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item ,has adjustable shelves.quite operation.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Happy with this purchase!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quietly. Is very spacious in both freezer and refrigerator sides. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our ge fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the room inside. The lighting is great! The ease of the front panel touch buttons way easier than my samsung. The hubs is impressed with the look. And mostly love the smudgeproof stainless

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It has its pros and cons.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ice and water dispenser. The ice maker doesn't jam up like my previous LG. But I did like the door in the door effect from my LG; this GE model doesn't have that. The refrigerator portion seems to hold our contents just fine, though. The freezer is smaller than my old LG but it will suffice. But the LG didn't even last 6 years so I'm hoping for reliability and longevity with the GE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new refrigerator, holds a good amount of food/frozen items and dispenses water/ice. The lack of a deli drawer is the only drawback I can see. However I got a good price at the outlet store which makes up for this deficit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, great fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the biggest fan of side-side style due to all the issues that can arise, but after doing research and taking the time to make sure the compressor issues have been addressed - I am happy to report this fridge is fantastic. Runs silent, easy to pull doors and soft close for those late night snacks. Space so far isn't an issue. I would recommend to wait on one of the big four sales - very worth it at the price we snagged it for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Fits a lot more than it looks and the sleek design looks perfect on our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator works as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works well Keeps food cold and at the temperature you set it to. I like being able to see and adjust the temperature on the outside. It’s not as spacious as my old 20 year old Refrigerator though. Only issue is had was the delivery man was rude to me because I didn’t pay the haul away fee and he had to move the old fridge before getting the new one in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Ge Fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for an old Kenmore in our garage! Quiet, clean looking and works beautifully. Great value for the money! The Geek Squad delivered and the two guys were terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it Quickly

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator and delivery was excellent. Our old refrigerator of 10 years suddenly stopped working and within 3 days we had a new one delivered!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator.Controls are easy to use.Has plenty of room.Adequate shelving in food compartment

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving this refrigerator. It is very roomy & I love the convenience of the ice & water from the door. It looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The Refrigerator Space I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features, the way storage space is organized. It's exactly the amount of space I needed. Delivery/installation was fast and easy. That's a big reason I get my appliances from Best Buy, great Service...

    I would recommend this to a friend
Sponsored