The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 741 reviews
Rated 5 out of 5 stars
Good buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works very nice and quiet. I would recommend this washer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washing machine is extremely loud. We read the reviews that mentioned this issue but did not think it could be too bad. If you have a first floor laundry room I would recommend you do not purchase this machine. We returned and spent a little more money on a different brand and are much happier. Best Buy’s return process was amazing though.
We appreciate your honest feedback about this washer. We know how important it is to have a peaceful experience in your home. We hope to earn your trust in the future.
Rated 1 out of 5 stars
Very loud washing macy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did not like this washing machine. The agitation cycle sounded like a saw going back-and-forth. The spin cycle sounded like a jet engine. Clothes came out clean, but I returned it within a few days.
Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." When using fabric softener, be sure to select the "Extra Rinse or "Deep Rinse" option. If this doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
Rated 2 out of 5 stars
Loud cycles
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s very loud. The installer mentioned that it was loud at first. But, it never got better.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pickup from warehouse, bring it home to unload and setup. two loads after running break-in. It wouldn't go through the spin cycle. After talking to Best Buy, I had to call G.E. to set appointment for repair. They didn't have any close appointment's, so Best Buy replaced it, after going through all the hoops. Still worry about this machine, if it's going to do the same thing!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't work on first use. Didn't drain or spin. Ordered a replacement but apparently Best Buy lost my replacement order. Been without a properly functioning washer for 3 weeks now waiting for the replacement, but received no text alerts that the replacement would be arriving tomorrow.
Logon to their site and see no pending replacement orders. Reach out to their support and they have no record of the replacement order.
Their solution: want me to wait yet another 3 weeks for another replacement.
All the while ignoring the fact that I have had to pay out of pocket time & money to go to a laundromat instead and now they want me to do that for 3 more weeks and don't even have the courtesy to offer to make this right in way.