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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $719.99

Customer reviews

Rating 4.4 out of 5 stars with 3365 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,365 reviews
  • Pros mentioned:
    Agitator, Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a washer quick this was in stock. So glad it was cleans clothes no damage to them .holds alot .went back to agitator couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top load washer is deep compare to the old one we use to have and it working perfectly less noise and work great .

    I would recommend this to a friend
  • Pros mentioned:
    Tub size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job that we need it to do. Bigger tub than the last GE we had, so we're able to fit more clothes into it, huge plus. While it's a bit louder than the last one, the various wash options and chime when it's completed make up for it IMO. Great machine!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing and welcome to the GE family! It's always exciting to get a new appliance and we're glad this one is accommodating your home well. We appreciate your comments regarding the sound level and we'll pass them along to our design team. It's a pleasure having your business and if there are any further questions or concerns let us know. Have a great day! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    I love this washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It is very easy to use. It has dials which I prefer, rather than electronic buttons. If is quiet and fast. It cleans clothes very well. (I can't comment on quality yet as I've only had this for a month)

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Norm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this washer. Works well and great price. Very basic, Makes some weird noises, but that did not bother us. No signal when cycle ends, but that did not bother us either

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best decision ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is HUGE inside and I love using it. Crazy that I look forward to doing laundry, right? But this washer makes me so happy, it is a pleasure washing clothes now. (The matching GE dryer is a delight as well.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy THIS washer - it lets you add more water.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy THIS washer. I researched this a lot. This is the only one I found that solves the number one complaint everyone has about washers these days - not enough water. This one is the only one that has a knob for you to add more water. I also watched tons of YouTube videos on how to repair your trusty washing machine. I took mine out of the laundry room, put it outside, took off the cover and found 18 years of washing machine crud everywhere. The videos lied, it's a filthy experience that would have taken way too much of my time. Don't do that. Mine smelled like mildew, I realized that not all the water got pumped out of my machine and I walked away thinking that most people don't know how incredibly filthy their machines are inside. Just disgusting. You would never want to wear those clothes if you knew. Now i just throw the clothes in, turn the water knob up one notch and feel so much better about my clothes. The washing machine's computer knows what to do. Just let it do it's thing.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,
      Thanks for leaving a review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's great to hear that you're enjoying this model. It's a pleasure having your business and if any questions or concerns come up let us know. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Do NOT buy this washing machine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this piece of garbage about 3 years ago, to replace a Kenmore washer that we'd had for 10 years with no issues. Though we've had it for 3 years, it's only had 2 years of use, because we had home damage due to a mainline break, that displaced us for about 10 months. This piece of junk broke this month. The problems became obvious almost immediately. It is supposedly a high efficiency washing machine, but what that means is that there's never enough water to properly clean or rinse your clothes. We found ourselves always having to do a second rinse to get the soap out. This happened with using HE laundry detergent in the proper amount. We also had to do smaller loads, because of the water issue. So much for being efficient! It took 2 times longer to get what should've been one load of laundry done, so we used more electricity, water, & precious time. There's also an annoying lock on the lid, that prevents you opening it if you forgot to add something that you want to throw in. You can pause the cycle, but it takes time for it to stop & unlock, & you find yourself twiddling your thumbs while waiting. I don't understand the purpose of this feature & wish there was a way to disable it. Within the 1st few month's of having it we started experiencing issues with it becoming off balance & bouncing around. No amount of re-arranging the clothes helped. About a year ago we started having issues with the spin cycle not always draining the water out. Within the past 6 months we've had issues with the washing machine spontaneously stopping, without finishing the cycle, with water still in it. This month it finally died altogether. We can't even get it to power up. We tried unplugging it to reset it, but when we plugged it back in, a humming noise was heard. Thankfully this happened around Black Friday, because I'll be buying a different brand that is more reliable - probably Whirlpool or Kenmore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 5 out of 5 stars

    Installing new washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here in less than 30mins, that includes taking the door off, taking both washing machine and dryer out, connecting new washer and putting dryer back in and putting door back on. We were very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    The best washing machine ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It’s extremely deep so I can fit so many clothes in it and it gets all the water out during the spin cycle. Like other reviews stated, it is pretty loud but that doesn’t bother me personally. I actually enjoy doing laundry now.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good machine. Reasonably priced. Noisy at times.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choices were limited by the space in the laundry room. This machine is on the smaller side. It replaced a top rated Kenmore from 2003. It has over a third more capacity, which is great, especially for the king size mattress pad. It uses less water, and can be programmed to do a double rinse. Water extraction is good. It has flexible options for things like bulky items. The main negative is it is noisy at times.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review of this washer. We will forward the feedback to our laundry team about it being noisy. We are pleased that you are taking advantage of the energy saving. Our hope is this washer will provide many years of reliable service. Happy Holidays! Geoff@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, easy to operate. Sounds are different from previous machines, but that doesn't change the fact that the machine functions so well. Gentle beeps at end of cycle are almost worthless if you are in another room, but who cares? At least it isn't annoyingly loud!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Overall Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but is much more noisier than our 15 yr old washer it replaced. Holds a lot more than the old one which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our washer of a different brand because of the mold problem in the machine. The company said it was a design flaw but took no responsibility to fix the problem. GE is a trusted brand and this washer has done an excellent job for us so far. Best Buy install went smoothly. Very happy with the service we have received.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice size work great fit perfect in my garage. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer for mid sizes family. good and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice Washer. Lots of options that all work well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Washer for 6 weeks and have zero complaints so far. This machine offers plenty of options including the ability to open the lid while on wash cycle without hitting the pause button. Another great option is the fill level. You can choose the water level or allow the machine to decide. There are many options for types of clothes, water temperature and additional rinse cycles. This GE Washer was the closest I could find to the good ole days of non digital, multi optioned, full sized agitator machine. Bottom line: It cleans well; clothes come out fresh - from my horse barn clothes to my fine Italian sheets. I hope this machine continues to impress me. Time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Only complaint is that it is a little noisy. Fortunately I can shut my utility room door and that solves the problem. Love having an agitator again. Gets cloths cleaner and faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    Excellent value for the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size washer with lots of settings and options. Easy to setup and use. Soak feature works good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Tub size

    Rated 5 out of 5 stars

    More than Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded with features I likely will not even use but great for a large family. Deep tub. 4.5 cu Ft is really large. Allows for precise filling which is good for small loads.

    I would recommend this to a friend