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Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the 4.5 cu ft Top Load Washer's cleaning performance, large capacity, and ease of use, frequently praising its spacious tub and the inclusion of an agitator. However, a significant number of customers reported that the washer is quite loud and that the spin cycle could be improved. Some also mentioned issues with the washer's balance and occasional reliability problems. A few users expressed concerns about the lid lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,367 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best decision ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is HUGE inside and I love using it. Crazy that I look forward to doing laundry, right? But this washer makes me so happy, it is a pleasure washing clothes now. (The matching GE dryer is a delight as well.)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display of functions very basic and easy to use. Load capacity is also great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good machine. Reasonably priced. Noisy at times.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choices were limited by the space in the laundry room. This machine is on the smaller side. It replaced a top rated Kenmore from 2003. It has over a third more capacity, which is great, especially for the king size mattress pad. It uses less water, and can be programmed to do a double rinse. Water extraction is good. It has flexible options for things like bulky items. The main negative is it is noisy at times.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review of this washer. We will forward the feedback to our laundry team about it being noisy. We are pleased that you are taking advantage of the energy saving. Our hope is this washer will provide many years of reliable service. Happy Holidays! Geoff@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 5 out of 5 stars

    Installing new washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here in less than 30mins, that includes taking the door off, taking both washing machine and dryer out, connecting new washer and putting dryer back in and putting door back on. We were very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our washer of a different brand because of the mold problem in the machine. The company said it was a design flaw but took no responsibility to fix the problem. GE is a trusted brand and this washer has done an excellent job for us so far. Best Buy install went smoothly. Very happy with the service we have received.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Overall Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but is much more noisier than our 15 yr old washer it replaced. Holds a lot more than the old one which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a washer quick this was in stock. So glad it was cleans clothes no damage to them .holds alot .went back to agitator couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good washer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, easy to use, can fit a decent size load.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Only complaint is that it is a little noisy. Fortunately I can shut my utility room door and that solves the problem. Love having an agitator again. Gets cloths cleaner and faster.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice Washer. Lots of options that all work well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Washer for 6 weeks and have zero complaints so far. This machine offers plenty of options including the ability to open the lid while on wash cycle without hitting the pause button. Another great option is the fill level. You can choose the water level or allow the machine to decide. There are many options for types of clothes, water temperature and additional rinse cycles. This GE Washer was the closest I could find to the good ole days of non digital, multi optioned, full sized agitator machine. Bottom line: It cleans well; clothes come out fresh - from my horse barn clothes to my fine Italian sheets. I hope this machine continues to impress me. Time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. If you miss your old washer, this may be the one for you. It has an agitator and you can control the water level. Would have given 5 stars but it is louder than I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and holds so much!! Great for a family and holds up well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Bought it as a back up to my 9 mo old new maytag that was waiting 2 months for parts. Its easy to use and doesnt quit working when it decides it needs to have an Afresh cleaning. Its a nice size for the three of us.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top load washer is deep compare to the old one we use to have and it working perfectly less noise and work great .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It is a bit loud but we don’t mind it. It gets clothes clean and that’s what matters to us.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. It can hold alot of clothing. Many washing options and easy to add fabric softener. It is a bit loud when washing the clothes though.

    I would recommend this to a friend
  • Cons mentioned:
    Lid lock

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Much quieter than the last GE washer that only lasted 6 yrs . I’m hoping this one will last longer . The only thing I don’t like about this washer is the lock lid. So far so good! The whole experience of buying to delivery was great. The delivery team was on time , fast , professional, patient and courteous , just like the sales team at time of sale and support after the sale . Thanks a lot Best Buy team you made it so stress free. I miss shopping at Best Buy Since they moved out of our mall a few yrs ago . I have to travel 1.5 hours to get to my closest one but it was worth it . Good washer .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome! Compact with a large capacity tub. Soak cycle, extra rinse and deep fill, all the bells and whistles I need. Clothes are clean, fresh and soft. The sales staff at Best Buy were amazing. Second purchase of an appliance there. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    New washer Jo L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 15+ year old washer with this GE model. The larger stainless steel capacity drum was a selling point for us. Easy to use with many cleaning cycle options.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Tub size

    Rated 5 out of 5 stars

    More than Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded with features I likely will not even use but great for a large family. Deep tub. 4.5 cu Ft is really large. Allows for precise filling which is good for small loads.

    I would recommend this to a friend
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