The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 818 reviews
Rated 5 out of 5 stars
Washer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the washer works very well and get cloths clean
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer and dryer are both very noisy. You can't hear the signal when loads are done (even when signal is set on high). Wish I had never bought this set.
We are sorry to hear that your units have been noisier than expected and that the signal is not loud enough. We would like to help and provide some guidance with the loud noise coming from your units. The first thing we recommend checking is if the washer/dryer is completely level. If the washer/dryer is not level that will contribute to the loud sounds you are hearing. More information on how to level your unit will be found in your use and care manual (page 25) which can be found on the website. If the unit are level and you are still experiencing the washer making a lot of sound, we recommend service. You can reach out to our service team at the phone number here- 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
Rated 1 out of 5 stars
Stopped working within less than a year
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this washer because we were looking to upsize our 20 year old washer which worked great, but was small for our growing family. I joked when we bought it that it will probably break within a year because things aren't build like they used to be built. 7 months later, the washer randomly doesn't drain water and finish the spin cycle. To say this is frustrating is an understatement. Modern day junk, probably no better than any other brand. Washer is getting serviced tomorrow and will probably start it's life if constant repairs that will eventually "exceed the warranty" without ever fixing this problem. So disappointed with this purchase. Hopefully you have a better experience.
We want to help you with your washer not draining and spinning properly. We recommend checking that the drain hose is not kinked or improperly connected, if so, you can straighten the drain hose and make sure washer is not sitting on it. The top of drain outlet must be less than 8 ft above floor.
To help with your unit not spinning, we recommend checking your house fuses, circuit breakers and the wall outlet. A loss of electrical power to the washer will cause a failure to spin. To check for power at the outlet, carefully plug a small table lamp or hair dryer into the wall outlet and turn it on. You can find more information on the article titled "Top Load Washer - Does Not Spin" on the GE Appliances website.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Rated 5 out of 5 stars
Washer and dryer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's exactly what I want it excellent.
Product.
Couldn't have asked for more. excellent service
We're glad to hear the GTW585BSVWS is everything that you wanted in a washer! The My Cycle Setting makes laundry simpler by saving your favorite wash settings as a preset for future use. Thanks for choosing GE Appliances for your home! -Don@GEAppliances
Rated 5 out of 5 stars
Home run!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washing machine. Does the job quietly and efficiently.
We're so glad to hear you're happy with the washer, and also had a great experience with delivery! If you'd like to share your feedback regarding delivery with Best Buy, their customer service can be reached at 1 (888) 237-8289. We're confident the washer will serve your needs well for a long time to come! -Sarah@GEAppliances
Rated 5 out of 5 stars
Great Value!
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value for a good, quality washer! Easy to operate.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Less than 2 years of use and the lower agitator and shaft that connects it to the transmission are striped of all teeth. I noticed the agitator wasn't spinning during a wash and noticed the agaitator just spinning free when turing by hand. This is a known problem with ge washers, just look up youtube videos on how to remove ge washing machine agaitators and you will see. Last time im buying a ge washer and will go with a speed queen. what a piece of junk.
Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances