Customer Ratings & Reviews

This front load washer is easy to use and does a good time conserving on water. If you connect it to your phone app, it lets you know when it’s nearly cycle completion and sends reminders that it is done. Please note, only one phone/person can be linked to a washer/dryer. My wife and I tried having it linked to both of our phone apps, but unlinks then previous phone app once you try linking a second phone app.

Purchased this in December 2020 after old LG Front Loader broke down after about 10 years. We've used the machine a lot since purchasing a month and a half ago and couldn't be happier with the machine and Best Buy's delivery and installation service. The Ultrafresh system is fantastic, and we don't miss the moldy smell that always seemed to come from the old LG. Get's clothes clean, and the smart feature, which I didn't expect to use, is fantastic. It gives a notification to your mobile device when your laundry cycle is finished. You can also track how much time is left from your phone. Machine seems solid and well built - highly recommended.

Just got the new machine 2 days ago. Really happy with it so far. Easy to use and it’s so much quieter than our old front loader. Very impressed with how dry the towels were when the cycle was done. Only have used 3 of the 10 cycles, but I’m happy with the performance. The number one reason I bought this machine was for the venting system. My old machine had a terrible moldy odor that I could no longer get rid of. Time will tell how well the ventilation system works to prevent mold buildup on this new machine.

I like this washer so big and so quiet, clothes is so clean specially the white color clothes i set up to white cycle and i was so impressed! Super like.

Dryer trap plastic parts broke 1 at a time in the 1st week. Other than that everything is exceptionally and impeccable. Just got the steam hose attachment for steam cleaning. Do know, if u do not purchase the attachment some functionalitys are rendered useless as described but not as clearly as I'd like. Huge and does a great job did shrink a few things but could be a U.E huge and great but plan to replace dryer lint Catherine. Hope they have um somewhere locally and hopefully covered in the 1year warrenty

Best Purchase in the best store I loved the purchase and very well served

Love love love this washer. So easy so fancy, washes so good, the spin cycle gets so much water out that my clothes dry in record time. More then happy with this purchase.

Great machine, easy to use, and every load comes out clean

They were delivered and set up by 2 delivery men who were verybprofessional and courteous. The machines are great and work well.

Washer worked fine for the first 14 months, then the board/sensor went out that controls the door lock and the washer wouldn't work at all. The motor has a 10-year warranty, but everything else has 1 year, so we were out of luck. Didn't buy the extended warranty because I've never had a washer not last at least 5 years. The repair man told us this model breaks down quite often. Next time I won't buy GE.

This washers is excellent investment I bought different washers but this is better

Love this! Very quiet and efficient. I ordered this set for my daughter and had it delivered in a different state. The staff was very helpful in making this happen.

So far so good- we’ve been using the washer for 6 weeks. Spins super fast which helps the drying to be faster. Overall- great washing machine- seems to clean out clothes better- love the fresh vent feature - we still leave it open or cracked so we don’t run the fresh vent constantly.

Excellent washer! Easy to use and superior washing.

Beautiful machine with new technology that prevent mold to easily settle down . Not noisy

Perfect washer looks very nice and fancy and works great love that it has air vents

I absolutely LOVE this washer. It has multiple cycles, all which are useful. The slots where you put the detergent and fabric softener are rinsed with each cycle, preventing the “gunk” buildup I had with my previous washer. The Ultrafresh Vent Sytem keeps the drum from getting that stale scent. Did I mention I just love this washing machine, and I am pretty much a laundry perfectionist ;)

Great product. Strongly recommend. Functionality is great and it's quiet.

I had difficulty starting, I must have been well on the ground so that I do not jump around your laundry room! Now everything is fine!

After 15 months of normal operating, the machine stopped working already. The front controls were acting funky and it would not start a cycle. Googled and it turns out, I was required to connect the machine to my wifi, download an app, create an account and run software updates on a LAUNDRY MACHINE ? I am not buying another appliance that has any type of wi-fi ever again. I do not want any companies out there running data analysis on my laundry, dishwasher, baking, vacuum or fridge habits. I'm going back to the basics next time.