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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1449 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,449 reviews
  • Rated 3 out of 5 stars

    Vibration and Noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return it after a few washes because it vibrated really bad and was very noisy. The new one is a little better but not a lot.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad to hear you were able to have your new washer replaced due to it vibrating and the sound level. To help with the the new unit, we are glad to provide some tips that may help. First, push and pull on the back right and then back left of your washer to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor and locked in place. If a load happens to get unbalanced, pause the unit, open the door and manually redistribute the load.
      NOTE: The washer is designed to move 1/4” to reduce forces transmitted to the floor. This movement is normal. GE_Appliances

  • Rated 4 out of 5 stars

    Initial water load bang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes a lot of noise when initially loading with water for each load. After that, it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this washer so far. I read all the reviews and did a lot of research prior to my purchase. The unit is quiet, door does not leak, and cleans clothes well. The app is great to update the software and see usage, but I turned off notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, my husband made me a beautiful wood pedestal with drawers that pull out, I don’t have to bend over anymore, it’s very easy to use, uses less water, only thing is I’m not supposed to use tide pods, that part kinda stinks but I really do love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and we really like the Wifi connection telling us when its almost done with the cycle and when it's finally done. We see moisture on the door after the vent system works but zero mildew smell afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving this machine. It runs so quiet I forget is on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi setting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the difference setting and the WiFi setting it lets me know when the washing is done!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great and looks great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the washer for about a year now. Working perfectly. It's in my basement but, I barely here it running during any of it's cycles. Never needed to rewash anything. WiFi application has proven very handy and develops good history.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad that you have reviewed this washer. We are pleased that your experience with this washer has been a positive one. We are also pleased that you are taking advantage of the app feature and that you love it. Stay well. Geoff@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It cleans so much better than my last washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lisa Hubbard Casper WY very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the absolute best service and shopping experience buying a front load washing machine from Matt in the Casper Wyoming store. Matt was extremely knowledgeable about all of the inventory, features and delivery options. I will ask for him specifically for our next appliance purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    My new favorite washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't like GE appliances but this washer has been great. Love the design, the moisture remover and the additional cycles. I hope it last longer than my last few ge appliances, which were not good

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Smooth as silk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy! Favorite part is the ultravent system so you never have to worry about mold buildup! Which is a big deal living in the South!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean Frequently To Prevent Odor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good washer. The glass part tho gets dirty on the bottom if you don’t clean it frequently it gets like this yucky muck on it and it makes the washer smell. Other than that it’s a good washer and I like that I can set a specific time to wash my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It's so nice to not have to take our bulky king sized comforter to the laundromat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery man would not put it on the pedestal for us other than that everything was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cuality exceptional and Happy because may easy.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomend my machine because is the best store with that products are shipper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 29-year old Kenmore and figured it was time. We debated top-load or front-load and ended up getting the 550 series washer and dryer. So far it has performed as expected. There's more than enough settings and fine-tuning controls. We wipe down the gasket after using and have had no mold issues. The app is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 4 out of 5 stars

    Great Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not a believer in a front load washer, but this one works well. The venting option allows the washer to not smell. The app for washer is not the best however.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New GE Washer with existing Whirlpool Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new GE washer that we bought to replace a front loading Whirlpool. We were able to modify the existing stacking brackets to hold the Whirlpool Dryer to the new GE Washer with no problem. The new washer work very well and is quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product HORRIBLE delivery and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used 1 day so far. The product overall appears well built and has all the functions we need. I would have given it a 5 star but delivery and install were an absolute nightmare. Would not recommend purchasing anything you can't pick up or carry out yourself as Best Buys contracted delivery and installation companies they use are horrible. Significant damage to our brand new home which we have a pending claim in for. No doubt will end upnin court.

    I would recommend this to a friend
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