Customer Ratings & Reviews
- Model:
- GFW550SSNWW
- SKU:
- 6396006
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.
This summary was generated by AI based on customer reviews.
Best washer I’ve ever owned!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking design, user friendly smart wifi capabilities, and convenient door placement making for easy transfer as a side by side which is extremely disabled friendly.
I would recommend this to a friendGE washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product havent uses it looks great but delivery not the best
I would recommend this to a friendWashing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.washing machine was delivered on time and installed. Excellent service
I would recommend this to a friendGreat product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! It has been working great so far!!!!!
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I oove this product because it is so comfortable tor my life. Furthermore GE is the US brand and it is a good one
I would recommend this to a friendLove them both
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I should have put my glasses on before I did these reviews. I accidentally reviewed the dryer thinking it was the washing machine lol. Well they are both great, thank you Best Buy.
I would recommend this to a friendKevin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far working good. Could lighten thank up hard to move around
I would recommend this to a friendGE Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is excellent! I would highly recommend. I also purchased the matching dryer.
I would recommend this to a friendExcellent appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unsure at first when I saw the washer but with research I took the risk. Best choice I’ve made and the store where I purchased it was just as excellent. The process was simple and the delivery exceptional
I would recommend this to a friendWash Day Happiness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has lots of settings and even a quick wash of 20 minutes for small loads. Very nice washer with the Fresh Vent System. You should buy one.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets laundry done quick and quiet, much better than my old unit!
I would recommend this to a friend - Pros mentioned:Ease of use
Loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job, but despite the manufacturer's claims, it is very loud. I specifically wanted a quiet washer. The washer we replaced (a 12-year old Samsung) was a lot more quiet. Would have given it 5 stars if it wasn't for the noise.. I do love the antibacterial feature and ease of use.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for your review! We're happy to have you as part of the GE Appliances family. We're so glad that you love the antibacterial feature and the ease of use of the washing machine. We're sorry that it's louder than you expected. We can see how this can be frustrating. We have sent your feedback to our product team. Stay safe, Emily@GEA
GE washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with my GE washing machine. Best Buy was easy to deal with, and no problems with delivery. Very quick and delivery people were awesome.
I would recommend this to a friendNew washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well the vent drying feature is very nice can't wait till I get the matching dryer
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my appliances. GE is a great brand and easy to use. Roomy for blankets and all my washing needs
I would recommend this to a friend GE washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works ... If I gave a "2 stars" to this GE washer, its because being " Very loud" when cycles changing and at the end, when washer spins, it literally sounds like a plane, swirlling in laundry room. If you intend to have it in garage, then you might be ok. But personnally I cannot recommend it!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .While we’re glad the washer is working well, we know any issue with unexpected noise may be concerning. We do expect the washer to make some sounds as it operates. If the noise seems loud or unusual, you may want to make sure the unit is leveled (the leveling legs can be adjusted if needed) and the pump filter isn’t clogged. Troubleshooting tips for an issue with noise or vibration are available on page 32 of the manual; that can be viewed on our GE Appliances website when you look up the model number and go to the product page. If you’re not able to resolve the issue and think service may be needed, that department can be reached at 833-426-3393. A technician would be glad to examine the unit, if needed. -Sarah@GEAppliances
Great product poor crooked installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product it’s great after 20 years of old one. But installers destroyed Best Buy credibility for scamming me to replace stuff unnecessarily.
I would recommend this to a friendBest Buy is the Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with GE after having two manufacturing defected washers this one works perfectly
I would recommend this to a friendSimple and Smart
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really value how this washing machine is smart but not annoyingly so. It just notifies me when done.
I would recommend this to a friendWould give it zero stars if I could
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TL;DR; - Frequently leaks, molds in the clean out every 3 months, clean out takes extreme strength to close without leaking. Not great if you have kids and need to do actual laundry. Keep in mind, this was a replacement model after we had these issues with the initial model. You get a variety of leaks with this model. Sometimes it just leaks underneath for no discernible reason (was washing 2 standard pillows). Sometimes bubbles will randomly come out of the back of the washer (always used cup lines that came with detergent - best guess is detergent residue builds up over time). Finally, the drain clean out at the bottom, it molds frequently every 3-months or so, which makes your clothes stink (I ran the Clean Washer cycle every day and used Affresh every month) and it requires a tremendous amount of strength to tighten to a point where it won’t leak. This washer is probably fantastic if you don’t do a lot of laundry (I.e. a few loads per week) or aren’t picky about a washer that leaks frequently. Also, a word of warning on the warranty service, they have to observe the machine actively leaking or a repair will not be attempted, even if you have video/photo evidence of the issue. All in all, we lasted about 18-months with this washer. Simply awful, but not completely surprising.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for the review. We really do hate to hear that this is happening with your washer, we're sure this would be difficult, especially with kids at home. If you're still having issues with your washer, please reach out to us on social media with your complete model and serial numbers, your service confirmation number, and a copy of your review here. All the best. -Michael@GEA
