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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1452 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,452 reviews
  • Rated 1 out of 5 stars

    Looks nice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer does not work. It was like I bought a lemon dryer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for connecting with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this unit has caused. We highly recommend taking advantage of your warranty by scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737. We hope this helps, and we look forward to hearing from you. All the best – Matthew@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Your contracted installation company is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to review but I am still awaiting the installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from Pacific kitchen (Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice ... been weeks still can’t get it to work ..

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thanks for the review. We hate to hear of the trouble you've had with your washer and we apologize for any inconvenience. Feel free to reach out to us on social media or at the "Contact Us" link on our website. Thanks again for the feedback. We hope to hear from you! -Mikayla@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Crappy service for a new washer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience. The washing machine, brand new, has to be replaced because it only releases hot water and not cold. Promised 3 delivery dates, never showed up due to washing machine not being in stock. The manager offered to be reimbursed for laundry mat expenses. What a load od crap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Ultrafresh vent system

    Rated 5 out of 5 stars

    Great purchase!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has better features than previous one. It has a vent that allows it to dry out faster after use. It is larger capacity but same size outside dimensions It is quieter.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Garbage washing machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke twice, first ine fresh out of box and a few months later broke again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GE Washer Out of Balance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for a couple of washes (less than 1 week) but then it started making noises like its out of balance even on light loads, tried some different things based on troubleshooting list but its not getting any better. Called service for a technician but they send delivery people, still waiting!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence washing, and drying machine clothes have never come out so clean before it amazes me very happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GE washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got delivered this new GE washing machine. Great features, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    awesome washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this new washer, so much capacity and it works quickly, major upgrade for us. for the price, i am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Out of box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ can wash more clothes per loaded then my old machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issuse afer a few months plent of room and looks great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Floor is scratch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Total Tech Member,. Your delivery team scratch my floor and have not reach back out since November. Disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one issue with the washer hammering when the machine water valves turned off. Had the surge unit in the wall but that wasn't enough apparently! Added second surge valves right next to the machine and problem solved. Overall an excellent machine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ultrafresh vent system

    Rated 5 out of 5 stars

    Great front loader washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for about a month and I love it! Huge drum for king size quilts and bedding. Easy to operate! Plenty of settings for any need,but not too many to be complicated. The fresh vent system is a nice improvement over my last front loader. I researched many top washers and front loaders and I’m so glad I picked this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would but again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Great value as well. Looked all over town and Best Buy ended up having the most options of anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE for win!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this washer 5 stars. Have been using it for a full year and am still very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still running strong, been having for 2+ years No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Beautiful and cleans well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity and cleans well. My family is very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy but good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drum spins kind of loud but the machine works very well and it’s easy to usezs

    I would recommend this to a friend
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