Customer Ratings & Reviews
- Model:
- GFW850SSNWW
- |
- SKU:
- 6390374
Customer reviews
Rating 4.3 out of 5 stars with 1136 reviews
(1,136 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer with overwhelmingly positive feedback on its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate the convenient features like the automatic detergent dispenser and the effective vent system. However, some concerns exist regarding the spin cycle noise and the product's long-term reliability. A few users also reported issues with odor and motor problems.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great and affordable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Quiet, efficient, and cleans better than my last washer. Super easy to use and looks nice in my laundry room.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
GE washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second washer after 4 years of using Amana. Boy I am in love with this product. I love the different washing options it has and the noise level. The smart dispenser just adds up to the ease of adding loads. The warranty is 10 years and it’s a big plus for its price.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have zero complaints about this washer. It’s absolutely the best washer Ive had. Washes well, and the spin cycle (which can seem loud at first, but you soon realize you don’t hear it if you aren’t listening for it. It only lasts about 30 seconds where it seems loud.) works so well with removing water that the marching dryer has zero problems drying a load with four pairs of jeans and numerous shirts in about 50 minutes. The venting system is what really makes this unit stand above any others as well. Absolutely zero funky smell.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 5 out of 5 stars
Worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer but here are my pros and cons for other buyers. Pros: efficient wash cycles, washes out stains really well, the fresh vent works well, numerous cycles for your needs. Cons: spin cycle is a bit loud(doesn’t bother me, I shut the laundry room door), the cycles do take longer but I’d rather my laundry be clean, clean than just slopped around, not a huge fan of the steam cycle. Not entirely sure how it works but I didn’t feel like it did much. Maybe I did it wrong, I don’t know. The buttons are super sensitive to touch. It doesn’t annoy me or anything but leaning against the machine will set the buttons off. Everything else I like. It’s a fantastic machine. Hoping to get many, many years of use from it!
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Best machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really happy that I bought this machine. It washes my smart laundry very well and its compartment is very large. I recommend it to everyone.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Very pleased with the GE washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new GE - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer and Microban. It's a great size, not very loud, and the clothes come out very clean. The user design is really good: the opening is big enough so I don't hurt myself when putting the laundry in :)
I would recommend this to a friend Rated 5 out of 5 stars
Great washing machine, terribly delivery service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! But at the end of the day, it's just a washing machine. All it's fancy features - and I end up just shoving it full of stuff and putting it on a normal or bulky cycle. And so will you. It's not any louder or quieter than any other new machine. I think it's a smidge louder than my last GE top loader that was about 8 years old and was still going strong. I do love the auto-loading detergent tank but note that it uses way more detergent than just tossing in a pod or two in a normal load. I've had this for a month and have used nearly 128oz of detergent with it set on the Auto setting (there's a less and more setting as well). Now for the gritty part. The dreaded delivery. I've read several reviews that have given 1 star to the product because of the delivery and that's really unfair. I also thought that it was a rare case of delivery carelessness and that it wouldn't happen to me. Wrong. The delivery was the worst!! They left trash in the street in front of my home and a bag of parts which I collected. When I turned the water back on behind the washer, I got a nice soaking as did my wall and floor. That bag of parts I found at the street, that was the o-rings for all the hoses. They failed to put a single o-ring in any of the hoses which resulted in the aforementioned soaking. I have multiple hoses because my dryer is the steam version. So I o-ringed my hoses then went for the test cycle. Break tripped. Over and over again. I had to call an electrician to sort it out. None of that was the delivery teams fault. However, upon the initial test wash cycle, the machine walked all over my laundry room and managed to punch a hole in the wall behind the machine. This was because the delivery team failed to remove all the shipping braces off the back of the machine. And lastly, my dryer came with no documentation. No manual, no registration, nothing.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Rated 4 out of 5 stars
Ms.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty quiet machine which I wanted. Basic use is easy to do. I still have to find out how to hear the sound when the cycle is complete.
I would recommend this to a friend Rated 5 out of 5 stars
ADHD dream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so I have adhd, and doing laundry is the bane of my existence. I forget about the wet laundry and I also forget to air out the washer so that there isn’t mold and mildew. This washer notifies me when there 5 left to the load, when the load is done and when it’s been sitting for too long! And then it vents right after. I swear this washer made my life so much easier and it holds so much as well! I usually can get all my laundry done in one big load. Love love love
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Excellent unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is quiet, efficient, and visually very pleasant. The delivery staff were very efficient in their installation!
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Exactly what I what I needed. Fantastic capacity and variety of programs. Easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fresh Vent and Auto Dispense are great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am approaching almost 2 years with this washer and it has been cleaning our wash with no issues so far. We are a family of 3 and it handles our wash loads effortlessly. We love the auto dispense and it has definitely saved us money on buying detergent. It is quite shocking how much extra detergent we were using compared to the auto dispense. We have a queen-sized, over-stuffed comforter and it is full with that in it, but it does wash it. The fresh vent feature runs for a long time and I fear that it will effect the reliability of the washer in the long-run, but it is so nice to be able to close the washer right after a wash. Our laundry room is cramped so any extra room is appreciated.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
No complaints about the washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best features of this washing machine is its automatic dispenser and I also like the Wi-Fi notifications that my clothes are done. It seems to clean OK and the cycle takes less time than my previous washing machine. There are lots of settings I haven't tried out yet. My only problem was when I purchased it I paid for delivery and set up and the delivery guys didn't switch the door to the other side like I wanted and took the special tool that was needed to do it on my own and I had to have Best Buy come back out and do it for me, which was quite an involved process.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
No more stinky teen clothes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this washing machine for about a month and it has seen a ton of use (we have a large household). I am impressed with the easy of use. Our previous washing machine struggles with our stinky teenage boys’ gear- particularly the scent. This washing machine leaves clothes smelling clean. I like the ultra fresh vent. It takes a long time to cycle through the vent, so I just run it overnight every few days. I am happy with this purchase and highly recommend this washing machine.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Detergent dispenser
Rated 5 out of 5 stars
GE - 5.0 Cu Ft High-Efficiency Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is definitely a step up from our previous front loader. Enjoy the features, especially the detergent auto dispenser!
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 3 out of 5 stars
Wanted to love this machine but I just don't
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this machine, but I don't. Our first one malfunctioned the 3rd time used. GE tried to fix it but could not so after 2 months I got a brand new one. GE has great customer service as does Best Buy. I thought I had been unlucky and gotten a lemon, but the exact same thing happened to my sister in law. The machine gets stuck in a wash cycle and it can not be overridden so the water does not drain and the door can not be opened. Mine occurred in a cold wash cycle, it happened to my sister in law in a wash/dry cycle. We both lost a ton of clothes, GE does have a process to reimburse you. The machine is also noisier then I had expected. Good things are the multitude of options for a wide variety of textiles and the auto venting feature which helps prevent mold and mildew that you often see with front loaders.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that yours and your sister-in-law's washers stopped operating properly in the same manner and cost you some of your clothes. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
- Cons mentioned:Spin cycle
Rated 4 out of 5 stars
Great looking but over-priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part the washer does a great job, but there are a couple issues. I’ve owned the machine for about a month and on two occasions the wash cycle wouldn’t end. The fist time the load was particularly heavy so I assumed user error. More recently this never-ending cycle kicked in with a few hand towels. Another “issue” is the self-drying feature: this takes several hours. I don’t know that simply leaving the door open and allowing it to air dry is not a better solution. I like the machine but in retrospect, I would’ve purchased the middle model in the range. This one is a bit overpriced considering you get most of the feature with the lower model.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
amazing buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love love love ,super quiet and looks great in my house .energy efficient all my laundry coming out cleaner than my last washer and looks brighter .
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 4 out of 5 stars
GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty new but a few things I can say is its loud. Spins a lot and makes draining noises a lot. The air dry is more complicated than the sales person said. To dry the drum it spins for hours. When finished it is still wet on the seal
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a top-loader with an agitator to this front-loader... Night & Day. There are certain things I miss about my top-loader, but so far I love this washer. It is easy to use, has a lot of cleaning options, I really like the sanitize option. The venting works well, time will of course tell regarding "smell". Overall so far so good, I really like the washer and will update to 5 stars if it continues to perform this well with no issues.
This review is from GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue
I would recommend this to a friendBrand response from GE Answers
Posted .Hello,
Thanks for sharing with us! We're glad you're enjoying your new front load washer and we'd like to welcome you to the GE family. Purchasing a new appliance is always exciting and seeing the difference it makes in your home is even better. If you have any questions or concerns feel free to ask us. Thank you for your time and have a great day!
-Sylvia@GEA
















