Customer Ratings & Reviews

I have this in my detached garage in Florida. I had a big problem with mold on my motorcycle leathers and other clothing. I figured it couldn’t be good for my bikes either. I considered an air conditioner but decide to try a dehumidifier instead. This one is working great so far ( a few months) and pumps the water out the garage.

Bought one with an issue ("EB" on the display though the bucket is empty). GE refunded MSRP (not tax, disposal, or my time). Fine. Replaced it through GE, bought the same unit from Best Buy, received reimbursement check from GE. Same issue after several months on the new unit. Requested a full refund from GE but all they offer is to reimburse MSRP (not including tax) for another GE unit. Wish I hadn't bought GE and wish I'd not bought this unit. Meanwhile, a family member has a non-GE dehumidifier that's been kicking in the south for YEARS. Benefits - It's fairly quiet, pretty compact, and looks decent enough.

Amazing very well made unit and works perfectly dont need anymore

It pays to by a name brand and get quality. The filter was easy to clean and the set-up was easy. It pays to buy it in the store to be sure some delivery person keeps it upright. If fliped over the unit could fail. Anthing with refigerant needs to be keep upright or oil will distroy the compressor unit.

It is working very well and I like it. Can refer it to my friends

Excellent removal of moisture as advertised. Amazing how much moisture it removes

This is probably a good unit relative to the others out there, but I ended up having to return it because the refrigerant is now flammable. It is to "be stored in a room without continuously operating ignition sources (for example, open flames, an operating gas appliance or an operating electric heater)." So basically, I can't use it in my unfinished basement, near the natural gas furnace and natural gas water heater. So, back to the store it went. At least Best Buy made the return process really easy... BTW, this is not GE's fault, this is likely due to new EPA regs, designed to save the planet (by burning your house down).

Was easy to set up. Was surprised at how much water it pulled out of the air. The handle to lift the container seems to be flimsy, so i dont use it. I am using the tube and the pump now. It was loud at first but now used to it. I would absolutely buy it again.

Only 2 weeks in but it seems to be working well ... a great feature of this particular unit is the very long and narrow hose that it comes with ... it fits behind the furniture I have and is not that noticeable ... the hose goes under a small door that conceals my sump pump.

Works awesome so far no issues very clean and efficient

Very quiet operation and clear instructions. I really enjoy the smart dry feature

Works well out of the box - pump is a great help as allows you to use different locations and push the water into a sink or drain. Can not comment on reliability though GE products are currently recommended by Consumer Reports. Out prior "generic" dehumidifier lasted just over a year and died.

We bought this on june 20th 2024, we used it during the summer and turned it off during the winter maybe november. We plugged it back in This summer and it keeps giving us the empty basket code but we have the hose connected for the pump. We took the hose out and it atill doesnt fill the basket and says to empty it.

Junk! I am on #3 and this one works no better than the last 2. Each had a different problem. The last one the sensors didn't work, hence the dehumidifier didn't run when humidity was in the high 70's. This one runs for 5 minutes and then gives and error code. I have followed instructions for resetting numerous times with no good outcome. JUNK!

Second one I’ve bought first worked well for three plus years then just stopped working no error message. Just ran but did nothing. Freon ok. Tried it with a newer model. 13 months later stopped working. Literally weeks after the warranty ended. Error massage and terrible shouting indicates a new motherboard t required. Not worth the investment Will try another company note.

No complaints so far. Works well, very quiet, and it's great to just have it draining directly into my utility sink instead of having to empty a container every day or two as with my old dehumidifier.

It worked great, until it didnt. Warranty is horrible, youll have to buy another GE product and submit receipt to get a visa card loaded with the $ you’ve spent on the original item. Then, it is only up to the amount you paid for original Minus the amount you spent on replacement… so be prepared to overspend

So far it does what I need it to do which is to work with the smart sensor to maintain a small room with instruments. But this is a replacement for another GE model that died on me within 7 months. So ask me again in a year.

Had to return due to the heat it pushed out. It did remove moisture from the air but did not help much because of the temperature of the air being pushed out.

This has made my life so much more comfortable. I didn’t know much about dehumidifiers only humidifiers. I don’t have air conditioning so on hot days in Southern California, it’s almost unbearable for me with the humidity. This dehumidifier has changed my life, making space in my home more comfortable.