Customer Ratings & Reviews
- Model:
- APYR50LC
- SKU:
- 6539395
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 50-Pint Energy Star Portable Dehumidifier's performance and the convenient built-in pump, which many find to be a great help. The quiet operation is also frequently praised. However, some customers have expressed concerns regarding the product's longevity and the amount of heat it generates.
This summary was generated by AI based on customer reviews.
Great dehumidifier
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quickly dried out our basement. Was obviously a great purchase.
I would recommend this to a friendDehumidifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Opened the box, plugged and it was defective. I gave this product a chance despite having 2 previous one break.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry that your dehumidifier was not working and hope we can earn your trust back in the GE Appliance brand in the future. We will pass this on to our product team so we can look into any upgrades or changes needed for our future units as we are always looking for ways we can improve. Dianna@GE Appliances
Error code
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 8 months then started giving an error code. Googled the issue and is a common problem
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend unplugging the unit for several minutes to reset the electronics and to also check out the Troubleshooting Tips section on page 9 of the Owner’s Manual (which can be viewed at the bottom of the Features tab on the product page of the Best Buy website). -- If the issue persists, please see warranty exchange information on page 11 of the Owner’s Manual.
Wrongfully labeled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no pump in this item. The water isnt pumped out. Uou just open a calve and it has to use gravity to go to a drain. Please remove the “pump” label.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .This model APYR50LC does have a built-in pump with an included hose that allows water to be drained to any convenient location up to 16 feet away. Please look on the front under the Timer control and you will see Hold 3 Sec for Pump. If you have any questions, please review the manual that can be found on our site or on Best Buys site.
- Pros mentioned:Overall performance
Dehumidifier Operation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I'm very pleased with my GE Dehumidifier. It is very efficient in removing humidity (although it was not connected during the late summer months). I emptied the bucket manually until recently connecting the threaded hose used on my previous dehumidifier which works fine. I have not needed to use the internal pump as yet.
I would recommend this to a friend GE Dehumidifier - works as it should
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up and it works well. Keeps my customer's basement humidity controlled. Works well for the past 6 months. Recommended.
I would recommend this to a friendOwn Several - All Stop Working In Less Than 2 Year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this brand of dehumidifier period. I own several of this exact model and all have failed in less than 2 years with the exact same completely unfixable issue. If you search online you will see countless people complaining about how these stop working in under 2 years. Save your money, buy a better dehumidifier.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for bringing this to our attention. We are sorry that you are having trouble with your dehumidifier unit and can understand your frustration. Please know this is not what we would normally expect from our units and will look into this further to make any changes or improvements moving forward. If you haven’t already, we would suggest taking advantage of your warranty and following the warranty steps for your unit on page 11 in your manual. Dianna@GE Appliances
Crapped out after six weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than two months. Persistent E6 message. Contacted ge who said they’d replace it using their company called Bodewell.. EXCEPT the product is no longer available through them, and no comparable item is either. Contacted Best Buy who might replace it if they can’t fix it, so it will still be at least one three hour road trip. GE is not the company it once was. Leave this one alone.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fan is quiet. Easy to set up. The settings are easy to understand and adjust
I would recommend this to a friend - Cons mentioned:Error code
Waste of time and money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this product. Hooked it up and it worked for less than 5 minutes. Threw a E2 error code. Nothing in the manual about E2 or how to trouble shoot it. I called the GE Customer Service line and they had no idea what it was. Told me to take it back and get a refund,
No, I would not recommend this to a friend Vincent Alessio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered and had a smooth delivery and pricing was also the cheapest also at best but Great service
I would recommend this to a friend