Customer Ratings & Reviews
- Model:
- 93128846
- |
- SKU:
- 6454238
Customer reviews
Rating 4.4 out of 5 stars with 141 reviews
(141 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Cync Outdoor Smart Plug's ease of use and voice control features, finding setup simple and integration with smart home systems like Alexa and Google Home seamless. Many appreciate its weather resistance, enabling reliable operation in various conditions. However, some users experienced connectivity issues, requiring occasional reconnection to the network.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GE Smart Plug Outdoor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use these for our outdoor Christmas lighting and it is spectacular!
I would recommend this to a friendBrand response from Cync Support
Posted .Cassandra, thanks for sharing this positive review for the Cync Smart Outdoor Plug! We're thrilled to hear that you used your Cync devices to help brighten your home for the holidays. -Cync Support
Rated 5 out of 5 stars
Great smartswitch for wonky devices
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this to reset my Shield Pro which crashes like crazy and becomes unresponsive. Workes perfectly!
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing Cync! We are thrilled that our Outdoor Smart Plug has made a positive impact in your space. -Cync Support
Rated 5 out of 5 stars
Outdoor plug
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works great!! Sadly I lost it but I’m buying another one now.
I would recommend this to a friendBrand response from Cync Support
Posted .We are sorry to hear that you lost your original Outdoor Plug! Thank you for sharing the positive experiences you've had so far. We hope you continue to enjoy your next plug. Thank you for your review! -Cync Support
Rated 5 out of 5 stars
Make your holiday season merrier with this outdoor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and now im ready for the holidays! And it works with my other apps.
I would recommend this to a friendBrand response from Cync Support
Posted .We are grateful to be a part of your holidays! Thank you for choosing Cync for your smart home needs. -Cync Support Team
Rated 4 out of 5 stars
The app needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the smart plug is well built and works as expected. I have it a 4 as the app is not berry intuitive.
I would recommend this to a friendRated 4 out of 5 stars
Good, but need patience
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good outdoor plug, but it was more difficult to set up than it should have been.
I would recommend this to a friendBrand response from Cync Support
Posted .We certainly regret any difficulties you experienced getting your plug set up. Your feedback is important to us and has been shared with our development team. If you need any assistance feel free to contact us at 1-844-302-2943. -Cync Support Team
Rated 1 out of 5 stars
Not good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t stay connected to WiFi even in the house near the roiter
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello - Thank you for your review. We regret hearing you had a less than ideal experience with our Cync Outdoor Smart Plug. We would love the opportunity to find the underlying cause of why your devices and app are not maintaining a reliable connection. We recommend reaching out to us at 1-844-302-2943 so we can assist. -Cync Support
Rated 5 out of 5 stars
Sweet product!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect addition to my new outdoor living room. Connects easily to my network and always works and stay connected.
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support Team
- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Good when it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good when it works then you have to reset which isn’t easy when it’s in the top of the garage or your 1800 miles away. I’m going to try better internet connection when I’m not so far away. But everything else works in the garage iPad, ipod, and speakers off the same Wi-Fi
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice one for outdoor use. Like it and recommend for any
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave a review, and for your recommendation to others! We are happy to hear that the Cync Outdoor Plug has had a positive impact on your smart home experience. -Cync Support
Rated 5 out of 5 stars
Great Outdoor smart plug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using in my garage and with the Indoor smart plug "Cync" text support was just awesome helping me get everything connected
I would recommend this to a friendRated 5 out of 5 stars
Technology 2022! So neat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really neat outdoor plug that connects with your Alexa. We added it to turn on and off the Christmas lights outside. So cool! If we’re laying in bed we can just say Alexa! Turn off the Christmas lights! The kids can easily use it too.
I would recommend this to a friendBrand response from Cync Support
Posted .Lindsey, thank you for taking the time to leave a positive review! We hope you continue to enjoy the convenience of smart home lighting. -Cync Support
Rated 3 out of 5 stars
Disconnects
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects frequently and causes my outlet to turn off due to some sort of strong power surge. Love connecting it to my phone though.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We deeply regret any issues you've had with your Cync Outdoor Plug. We want to get this resolved and would love to get to the bottom of the issues you are experiencing. Please consider contacting us at 1-844-302-2943. -Cync Support
Rated 5 out of 5 stars
Right product recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product I returned it because I no longer needed it at the time but it works great
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Had it outside for my christmas lights.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to share your experience with our Cync products! We are thrilled to hear that we could help brighten your home for the holidays. As a valued customer, we hope you continue to enjoy the benefits of smart home lighting. -Cync Support
Rated 5 out of 5 stars
Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great for the outdoor it’s hard to notice that’s it a plug in
I would recommend this to a friendBrand response from Cync Support
Posted .We enjoy receiving feedback from our users about their experiences with our devices. Thank you for taking the time to come back and share your thoughts. We are glad to be your chosen Smart Home brand! -Cync Support Team
Rated 5 out of 5 stars
Great outdoor Smart Home Add-on
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great add on for a Smart Home startup or existing.
I would recommend this to a friendBrand response from Cync Support
Posted .We are happy to provide products that can be an addition to your smart home ecosystem. Thank you for choosing Cync! -Cync Support Team
Rated 2 out of 5 stars
Smart functionality unreliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used many brands of smart outlet devices, and these frequently display an offline status and cannot be operated using the app. I have to go outside and manually turn it on for the app to even recognize it. This might be fixable but it is the first device I’ve ever experienced this with and I have over 50 smart devices in my home network. I would recommend something from legrand, Leviton or Lutron
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Jim, we deeply regret the connection issues you have had with your Outdoor Plug. We want to get this resolved. Please consider contacting us at 1-844-302-2943 so we can get you taken care of. -Cync Support
Rated 5 out of 5 stars
Awesome outlet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase for all my Christmas lights for outside.
I would recommend this to a friendRated 5 out of 5 stars
Great devoce
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really strong antenna so works great with Wi-Fi and echo.
I would recommend this to a friend






