Customer Ratings & Reviews
- Model:
- PES7227DLWW
- SKU:
- 6111514
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
Customers are saying
Customers find value in the 2.2 Cu. Ft. Countertop Microwave's convenient size, ease of use, and quiet operation. Many appreciate its attractive appearance and powerful heating capabilities, while some experienced issues with the door mechanism and the condition of the microwave upon delivery. The availability of trim kits also proved problematic for some users.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no issues with the product at this time....
I would recommend this to a friend- Pros mentioned:Looks
Nice microwave oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and looks nice. Is for countertop install not for built in cabinet. Overall works pretty good.
I would recommend this to a friend Burns Popcorn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the few things we consistently cook in the microwave is popcorn…and this microwave seems to burn it every time. Previous GE Profile did not. Does fine with other foods when no finesse is needed. Your choices are burned popcorn or unpopped kernels. Plus light bulb has already burnt out in less than one month.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear you’ve had difficulty with preparing popcorn, as well as an issue with your light bulb. We know that must be frustrating. We can advise it may be necessary to reduce the cook time for your popcorn, because of variability in how it cooks even within the same brand. Popcorn also may not cook properly if it’s old, if you use low fat instead of regular, etc. We have more details in an article on our GE Appliances website titled ‘Microwave Reasons for Burned Popcorn’; if that may be helpful, you can look up the title on our website and click the ‘Support’ tab to view it. For your light bulb concern, you may want to consider taking advantage of your warranty; you can view warranty details by looking up the model number on our website, going to the product page and viewing the Use and Care manual. We hope this information is helpful.
- Pros mentioned:Size
Love the look and all the functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. It has a large turntable, lots of room, lots of functions, cooks quickly
I would recommend this to a friend Same old, same old
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the only microwave that fits into the cutout for a microwave, it's also almost the same one I had before this one and the one that was in the cutout when we bought our condo. What's to say, it's working and does the job when needed.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
We appreciate you taking some time to write about your microwave. We're glad to hear that this unit is working well for you and trust that this will last you a long time! If you have any questions, we're always here to help. Have a fantastic day! Mike@GEA
Best Buy's poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave quit working within 30 days of purchasing it. It no longer heats up any food. I called Best Buy and they refused to do anything about it, even though I was willing to exchange it. Apparently, if you don't spend more money with them to purchase extended support, Best Buy will not stand behind any product it sells after 15 days!! Best Buy asked me to call GE warranty, which I am in the process of doing to schedule a service visit. But I am appalled at how Best Buy operates, unwilling to help its customers when it sells a product that quits working within a month!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your retail experience with us. We can understand your frustration with that situation and hope that it has since been resolved. We are glad you were able to schedule service with one of our service technicians. We are confident they will be able to help with getting your microwave working properly. If you should run into any trouble, please reach out to us on any of our social media pages.
- Cons mentioned:Condition
Microwave oven - Open Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this as open box marked as excellent condition but the appliance has dents
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for sharing your experience. Take care. -Don@GEA
Nice looking and performing model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our former microwave was the same model, but over 17 years old. It got heavy usage and needed to be replaced. Since we already had the trim kit from our old microwave, we wanted something similar. This is a really nice looking microwave and it performs great for the price. My wife says the Popcorn Sensor leaves too many unpopped kernels, but I guess not every feature always works perfectly.
I would recommend this to a friend- Pros mentioned:Size
Bigger than it looks online!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE - Profile Microwave seems so much larger than my previous microwave and yet it fits into the same cut-out opening that housed the first one. Bright white and clean looking and paired with a built-in trim kit, you could never tell it was a replacement.
I would recommend this to a friend Good unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a GE built in, very solid unit, performs fine, had to fabricate a trim piece to make it look built in.
I would recommend this to a friend- Pros mentioned:Ease of use
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and similar to other microwave which we had thanks
I would recommend this to a friend - Pros mentioned:Size
great micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no issues good clean look and size is perfect for any size area
I would recommend this to a friend Large Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 10 year old GE profile Microwave. This oven fit in the existing stainless trim. It didn't exactly fit but we made it work. The old oven had a white interior. This has a black interior so you can't see the food as well when its cooking. GE says the all black version will accept the trim kit. We liked the stainless trim on this one.
I would recommend this to a friendBroke After 1 Month!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a GE Microwave that was about 18 months old and beyond warranty. The Magnetron tube broke ( Creates the Microwaves.) In any case I bought a new one and this one had the same issue after 1 month. GE Finally agreed to ship me a new one as they refused to send over a repair person and cancelled the appointment unilaterally after booking a time. It took a lot of push on my part to get them to agree to ship a new one. Note the Warranty does not cover repair but only replacement as GE described it as "more cost effective" - not for the client but for GE as I pointed out! Hopefully the new one will be fine. #4 in 10 years though! Order placement and shipment was easy through Best Buy but GE ruined the experience!
No, I would not recommend this to a friendThis thing will cook anyting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is basically the best microwave I have ever used in my life, hands down.
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product. Would highly recommend to anyone.
I would recommend this to a friendNever Buy GE or from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where do I begin: arrived late, damaged, too dark inside due to dark gray interior, interior light too dim, custom trim package purchased doesn't fit the microwave, impossible to change the interior light bulb, the glass turntable tray is cracked. By the time it arrived and the installation was rescheduled, it was too late to return. Never Again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Good microwave so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this microwave for about 3 weeks and enjoying it. The size is good for me and it warms food evenly
I would recommend this to a friend- Pros mentioned:Size
GE microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large enough to fit anything. Great product definitely recommended
I would recommend this to a friend Great power with clean look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is My 2nd GE microwave . Very dependable and powerful
I would recommend this to a friend