Customer Ratings & Reviews
- Model:
- PDP715SYVFS
- SKU:
- 6548525
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher's quiet operation and excellent cleaning performance, with many praising how clean their dishes come out. The third rack is also a popular feature, offering extra space and convenience. However, some customers noted that the wash cycles are relatively long.
This summary was generated by AI based on customer reviews.
Don’t buy from here.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed 1 week after picking it up. After 1st run, machine just leaks water out of the bottom of front door. Best Buy won’t take returns after 14 days, I was on day 15. In nightmare process of GE warranty repair service. Will never buy from Best Buy again. Offering zero help. Stuck with a manufacturing screw up and no end in sight.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that you're not having the best experience with getting service for your dishwasher. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Scam..waste..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a terrible experience with Best Buy. The contractor they assigned broke my water knob during installation and then demanded $180 to fix it. When I contacted Best Buy to request a refund—since their contractor caused the damage—they never followed up. The contractor even threatened to leave the job unfinished unless I paid. It felt like a scam, and Best Buy has done nothing to address it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear damage was caused during installation, and you haven't been able to resolve this with Best Buy. If you need to reach back out to their Customer Service, they can be reached at 1 (888) 237-8289. -Sarah@GEAppliances
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great nice finish a little louder than I thought but not bad
I would recommend this to a friendGE rules again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice. Deliberated much. Read many and all reviews. Worth the money?? Absolutely.
I would recommend this to a friendNot as expected
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is not as quiet and also the interior accessories are very cheap.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your feedback. We will take this into consideration as we are always looking for ways we can improve or make changes for future builds.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used it 4 times and the wheel keeps coming off.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! We recommend calling GE Appliances Service at 1-800-432-2737 to schedule a service appointment and our highly-trained service team will be happy to assist you further.
GE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok! The bottom rack does not fit some larger dinner plates. The top rack is hard to open.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. For help with the top rack issue, please review the support article on the GE Appliances website "Dishwasher - Racks Sticking or Not Pulling Out Properly." Thanks for sharing your feedback about the bottom rack. We appreciate you being part of the GE Profile family.
Dishwasher review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy left stickers on the front that ended up taking off the stainless steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To remove stickers, labels or adhesive from your appliance, we recommend using liquid dishwashing detergent, mineral oil, cooking oil or De-Solv-it® Cleaner (citrus solution type). Saturate the sticker or residual adhesive using a soft, clean cloth and let it soak .Remove the oil and the sticker using a clean soapy cloth then rinse and wipe it dry. Do not use any other type of cleaner or solvent as this may damage the finish. If you have not done so already, we recommend calling Best Buy customer service at 1-888-327-8289 to discuss the situation further. -Vikki@GEAppliances
Can I give a negative star??
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible!! Don’t buy!! I had it for less that 2 weeks. The bottom rack broke the first day. It didn’t clean the dishes at all. Left a nasty film with puddles of dirty water on cups. I had Best Buy exchange it with another dishwasher. Save yourself the time & frustration. DONT BUY
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know any issues with the bottom rack and cleaning performance would be frustrating, and this definitely isn’t what we would expect from our dishwasher. If you still had the unit, we would have been happy to help with troubleshooting (making sure the water temperature is at least 120 degrees F and the filter isn’t clogged can often help with an issue with cleaning performance, for example), or service if necessary. As you’ve exchanged it, your feedback will still be shared with our team for consideration. Going forward, we’ll do all we can to earn your trust in our brand again.
- Pros mentioned:Cleaning performance, Noise level
Great dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. It actually dries the dishes. This is a fantastic producr. Makes my old one look and sound like a dinosaur. Very Quiet
I would recommend this to a friend DO NOT BUY THIS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this installed by Best Buy through Total Tech in Feb 2022. After a few months, the washer had an issue. It took Total Tech over a month to fix it. Another year goes by and it's March 2023, another issue where the washer won't run. Another control panel issue. Well, now it's June 2024 and SAME ISSUE with the control panel, but now they won't cover it, even under Total Tech. I have to buy another dishwasher. All told it lasted about 30 months with the control panel replaced twice, with over 2.5 months of downtime waiting for repairs and parts.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We certainly wouldn’t expect your dishwasher to have recurring issues, and we know this must have been difficult to deal with. If you have an extended warranty, working with them would often be the best way to resolve a concern. But if you’re not able to get assistance with your control panel concern, you’re more than welcome to send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We’d be glad to review your situation further.
Dishpan hands in Geneva
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the 1st 2 weeks it worked well. Week 3 it broke. The repair man has been out twice and it is still not fixed. Each time a new code comes up as something else being wrong. I would prefer a brand new dishwasher NOT A LEMON. We are still waiting for an answer on that.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having these issues with your new dishwasher. It is understandably difficult when a new appliance isn't working properly and requires service. We would like to look into this for you and request that you reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
Only used it for a week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for a week and then I had to call GE for a technician to come in and repair it. I’m still waiting for it to be fixed almost a month later. When it was work, I enjoyed it so I’ll give it the one star.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to investigate this matter further. Please send us a private message on any of our GE Appliances social media platforms with your full model and serial numbers, any service confirmation numbers you may have, as well as a copy of this review. We look forward to speaking with you at your earliest convenience.
Best Buy, not so great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad install, then stopped working less than a month in. Not happy at all with Best Buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you had a negative installation experience. We encourage you to reach out to BestBuy directly, by calling your local store, to further discuss your experience. We're also sorry to hear your dishwasher is having trouble, and we apologize for any inconvenience caused. Please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances
