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Customer Ratings & Reviews

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Your price for this item is $729.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.3 out of 5 stars with 106 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher's quiet operation and excellent cleaning performance, with many praising how clean their dishes come out. The third rack is also a popular feature, offering extra space and convenience. However, some customers noted that the wash cycles are relatively long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 106 reviews
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dishwasher. By far the best one we have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet dishwasher with a solid stainless steel tub.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dishwasher rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very clean. Love this dishwasher thank you

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy you are enjoying using your new dishwasher unit and thank you for choosing us for your kitchen space! We think you will continue to love it for many years. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Extremely Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very loud (literally wakes up our cat and makes her nervous), even the highest dry boost level doesn’t get everything completely dry (the inside of the washer door and walls are pretty much always wet), it doesn’t seem to have room for as much as it should, bowls and platters dont stand up properly in most places, only the bottom rack has adjustable tines (despite the description saying the upper rack does as well), and all of the racks drag out like they don’t even have wheels rather than pulling out smoothly. Can’t complain so far about how well it cleans, but we rinse everything thoroughly before putting it in; so, it’s all almost clean already anyway. At least we could turn off all of the especially loud beeping of the buttons and end of cycle notification. Bottom line is that we should have spent more for better quality, but we were suckered in by the inexplicable great reviews.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're saddened to hear that you're extremely disappointed in the experience with your dishwasher. There are many sounds you may hear when your dishwasher is in use. Some sounds are normal while others may be abnormal. We would like for you to review the support article on the GE Appliances website titled: "Dishwasher - Normal / Abnormal Noises".

      For help with the drying performance, please follow the suggestions in the section titled: "Dishes don’t dry" on pg. 23 of the Owner's Manual.

      Thanks for the feedback about the end of cycle signal, that we'll be sure to share with our product design team. GE_Appliances

  • Rated 5 out of 5 stars

    Gene

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very helpful and I believe assisted me in making a correct choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dishwasher ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher I ever owned. We use our dishwashers hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gloria was so helpful in finding us the right dishwasher. We’re very happy with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been a few months, but I love my new dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should and the install was quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks so much for my dishwasher. This is the best that I ever had, great brand n excellent services. I love Best Buy n definitely I will come back for more other stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishès clean and shiney. Awesome features, worth the $$$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great nice finish a little louder than I thought but not bad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 1 week after picking it up. After 1st run, machine just leaks water out of the bottom of front door. Best Buy won’t take returns after 14 days, I was on day 15. In nightmare process of GE warranty repair service. Will never buy from Best Buy again. Offering zero help. Stuck with a manufacturing screw up and no end in sight.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that you're not having the best experience with getting service for your dishwasher. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 1 out of 5 stars

    Scam..waste..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a terrible experience with Best Buy. The contractor they assigned broke my water knob during installation and then demanded $180 to fix it. When I contacted Best Buy to request a refund—since their contractor caused the damage—they never followed up. The contractor even threatened to leave the job unfinished unless I paid. It felt like a scam, and Best Buy has done nothing to address it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear damage was caused during installation, and you haven't been able to resolve this with Best Buy. If you need to reach back out to their Customer Service, they can be reached at 1 (888) 237-8289. -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE rules again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice. Deliberated much. Read many and all reviews. Worth the money?? Absolutely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All accessories were missing. Would not recommend buying from open box item

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear your experience with your dishwasher. Please call the Best Buy team directly at 888-237-8289 for further assistance. GE_Appliances

  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is not as quiet and also the interior accessories are very cheap.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your feedback. We will take this into consideration as we are always looking for ways we can improve or make changes for future builds. GE_Appliances

  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it 4 times and the wheel keeps coming off.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no! We recommend calling GE Appliances Service at 1-800-432-2737 to schedule a service appointment and our highly-trained service team will be happy to assist you further. GE_Appliances

  • Rated 2 out of 5 stars

    GE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok! The bottom rack does not fit some larger dinner plates. The top rack is hard to open.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. For help with the top rack issue, please review the support article on the GE Appliances website "Dishwasher - Racks Sticking or Not Pulling Out Properly." Thanks for sharing your feedback about the bottom rack. We appreciate you being part of the GE Profile family. GE_Appliances

  • Rated 1 out of 5 stars

    Can I give a negative star??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible!! Don’t buy!! I had it for less that 2 weeks. The bottom rack broke the first day. It didn’t clean the dishes at all. Left a nasty film with puddles of dirty water on cups. I had Best Buy exchange it with another dishwasher. Save yourself the time & frustration. DONT BUY

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We know any issues with the bottom rack and cleaning performance would be frustrating, and this definitely isn’t what we would expect from our dishwasher. If you still had the unit, we would have been happy to help with troubleshooting (making sure the water temperature is at least 120 degrees F and the filter isn’t clogged can often help with an issue with cleaning performance, for example), or service if necessary. As you’ve exchanged it, your feedback will still be shared with our team for consideration. Going forward, we’ll do all we can to earn your trust in our brand again. GE_Appliances

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