Customer Ratings & Reviews

We love this refrigerator!!!! Our LG quit working (compressor went out) after back-to-back power outages. We researched and thought we had our minds made up then went to Best Buy and happened to see this one. It was delivered a week ago and we could not be happier. So much room!! The shelving layout and door-in-door access for frequently used items is great. The drawer above the freezer is perfect for cheeses, lunch meat, beverages, wine, etc. and the lighting is amazing. When you open the door it's dim and then gradually gets brighter. The entire interior back lights up so you can easily see everything. The freezer has a sliding panel to keep things separate and organized. It also makes plenty of ice which was a real problem with the LG. The installer spoke very highly of the GE brand and mentioned that most of the refrigerators that they take away are Samsung or LG. We're sticking with American made products from now on.

Love it. So often your drinks take up so much room in the refrigerator. Having that middle drawer really helps with that.

If I could give Zero stars so far I would. Now, this is pre-replacement but I have to say that the state in which this arrived (from GE in the box) makes me worry about overall GE quality. The installers told me while installing that they were going to have to order me a new one. Its July 19th and my replacement is not arriving until September 22!! Now with the issues. First, there is a massive razor knife slash on the inside of the left door. Once could argue that is cosmetic but if I am paying 3000-4000 for an appliance I expect it to come out of the box looking brand-new without blemish. Second, There is foam insulation protruding from the top of the front right door separating the plastic from the stainless steel. Third, the drawer in the freezer will not stay on track with the back wheels. It's as if the wheels themselves are not the correct width for the track molded into the wall. Finally, The center drawer cooler space came with NO DRAWER in it. I pull it out and I'm looking at my floor! Not only that, but the rails are two different lengths, so when you pull the drawer out one side is out further than the other. Overall, I am highly concerned about the quality of GE products. I am still contemplating canceling this all together and going with a different brand like LG. But I know for sure, the replacement for this wont be here for over two months at this point which is unbelievable.

Bought this almost 2 years ago after buying my first house. The house had an aging Samsung fridge and it would frequently freeze over completely. Decided to buy this fridge after a lot of research. 2 years later and I’m really happy with my purchase.

Very elegant design and very quiet. Give an elegance to our kitchen.

We are liking this refrigerator very much. It's way bigger than our old one so be sure to measure you slot before buying it. It fits perfectly it just sticks out further than we expected. Our kitchen is very white and has the open concept. The black side sticking out beyond the wall was too dramatic for me so I covered that side of the refrigerator with white contact paper to camouflage the width. It worked perfectly. This is one beautiful stainless fridge and we have the other stainless steel appliances to match, GE stove, microwave and dishwasher. Very stately and beautiful appliances.

This fridge is great, it has a lot of space and cools great. I love the cooler section in the middle were you can put beverages or anything else since it has a separate setting for the temperature.

Love it, very impressed. Plenty of space and works excellent

Its a great refrigerator. We love the auto water dispenser. The lights inside as well are much brighter than the other brands we were looking .

Very happy with this refrigerator so far! It seems to have so much more room than the side by side I had, and I love the refrigerated drawer. I also love the LED lighting when you open the doors. It’s so easy to see everything. The only negative I might have is the amount of ice the ice maker holds, and the fact you can’t see how much is there unless you open the ice maker. If you have company it would probably be a good idea to make some ahead and bag it yourself, or go buy a bag to have on hand. We ran out of ice when my family was over for Mother’s Day.

Over all, a great refrigerator. We LOVE the backlighting as well as the auto fill water feature. It is suppose to be "anti" fingerprint, however we still see fingerprints. Not the end of the world, wipes off easily.

The ice cubes are smaller but nice and the container hold a fair amount of ice cubes. Like the water sensor to fill large tumbler. Wasn't sure if I would like the easy access door and found out I do like it. The refrigerator was the same size as my last refrigerator but do to the wider door for easy access I had the trim on one side of my cabinet tried a 1/4" and it now fits like I wanted it to. Very pleased with my new refrigerator.

So far so good, time will tell this GE replaced an LG refrigerator that i bought on 2018 and only lasted 5 years.

We have multiple grievances. First delivery was rescheduled due to a frozen liftgate-understandable, even though we live in Wisconsin. Both of us work in transportation and understand that they just didnt want their drivers out in the snow. That was fine, we get it. Second delivery was resceduled because of a boot sized dent in the compressor. They took our old fridge for convenience purposes because it had already been removed. We have an old spare in the garage. The next available "install" date was 3 weeks later. I informed them that no installation was needed as we only needed to reattach the old water line to the back of the fridge. Still insisted we need an installation crew. When they finally showed up, they only reattached the water line, which took 30 seconds. The freezer handle wasnt attached properly, only having one side actually screwed in. The other one was missing completely. Additionally, they did not assemble the interior of the fridge stating "there is a silicone spray that needs to sit for a few hours, then you will need to wipe out the entire fridge before assembling it". The inner freezer drawer does not slide evenly and falls into the freezer compartment whenever it is pulled out. The rollers arent out far enough to reach the slide bars. Upon assembling the fridge, we realized there were necessary pieces missing. A lower door shelf has not been utilized at all since delivery. And lastly, the fridge was filthy. Debris left inside and greasy streaks were all throughout. It has taken awhile to send this message because I travel for work and my husband works 14+ hours a day. We had also been dealing with back to back deaths in the family and really dont like to complain. However, these problems are ones we shouldnt have to live with seeing as we paid a significant amount for this appliance. The freezer drawer has no handle avaliable, the inner drawer has to be reset and the shelf on the door still needs an attachment to be installed. Nevermind the customer service issues.

Great fridge, love the automatic water dispenser and fridge is very well lit. Got a great deal because of the dent!

We love it so far! (It's been two weeks). The "wall of light" is fantastic --we can easily see everything in the refrigerator, and it's so pleasing to look at! The shelves and veggie/fruit bins are spacious, the "door in door" makes it easy to store and access pitchers of water and milk without opening both doors, and the middle drawer is great. The autofill water is convenient. One of the only things we've noticed so far that's not great is that when you dispense ice cubes from the door, the delivery is a bit messy (some ice shards shower onto the floor). That's not a big problem for us, though. We are very sensitive to machine sounds, and are pleased that this refrigerator seems to be relatively quiet when at rest (there are sounds when the ice or water is re-charging, but that's infrequent). Our old refrigerator was a GE Profile side-by-side (with a beverage door) that we loved and that lasted more than 15 years. This new french door refrigerator seems even better -- especially with the middle drawer, though it will take some getting used to having the freezer on the bottom, and one thing to know is that the shelves on the refrigerator doors are less deep (and thus do not hold as much) than the ones on the side-by-side. But it does not seem to be a problem, as the rest of the refrigerator has so much space. We are also SUPER PLEASED with Best Buy's customer service and generous return policy -- before we bought this refrigerator, we bought a counter-depth model that turned out to be much too small. We tried it for a couple of days and hated it -- we called the store, and they told us we could exchange it for one we liked better. We did, and it's worked out great -- we wound up very happy with our final purchase, and very glad we bought from Best Buy. The sales staff was helpful at all stages of this purchase.

If I could do it over, I would buy a different refrigerator for several reasons: 1. After delivery, I was taking the protective film off the stainless doors but the sheets of stainless were wrapped BEFORE assembly apparently because it is impossible to remove the plastic at the seams. This creates a "ratty" appearance that should not be in a product that expensive. 2. None of the slides on the freezer compartment or the middle compartment open smoothly. They seem to stick and rub like some cheap drawer. 3. The ice maker/water dispenser in the door seems to greatly reduce the useable internal volume of space for food unlike some other brands. 4. The actual volume of ice it is capable of producing is fine for two people, but not for entertaining, i.e holidays. It's my own fault for going for one on sale instead of gettjng a Samsung or KitchenAid for a little more.

Excellent product, I highly recommend it. The oven and refrigerator are very good with high quality

Incredible interior lighting well thought out Super quiet well built and good looking Absolutely worth it

Nice refrigerator lots of storage. A little noisy.