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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1093 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,093 reviews
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great looking appliance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of the 2 step door to get out what you need without having to open the door completely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding fridge, easy instillation, plenty of space and drawers

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    tons of space

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge is BIG. make sure you have the depth available in your kitchen design. Big is exactly what we were looking for, so it works out fine for us. The water system is also very useful and we never run out of ice even during the hottest weeks of summer. Although replacement filters are pretty spendy and there's no generic brands available - have to buy GE only.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      The XWFE filter used in your refrigerator offers many benefits which include our Leak-Detecting Sensing Technology. This innovation enables the refrigerator to shut down the water valve when a leak is detected at the filter. This filter does so much more than remove taste and odor as it is certified to reduce or remove chlorine-resistant cysts, lead and select pharmaceuticals such as ibuprofen, progesterone, atenolol, trimethoprim & fluoxetine (all of which may not be in your specific water supply). We offer additional details by searching online for "XWFE Performance Data Sheet". GE_Appliances

  • Pros mentioned:
    Door design, Overall performance

    Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Looks good and functions well for us. We love the door in door feature and the separate third drawer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator many nice features. Takes a little getting use to closing the doors correctly or it beeps at you. Large well lighted top part easy move shelf’s and customize as I wanted. The delivery was a nightmare. Rescheduled multiple times some at the last minute. Refrigerator was damaged and had to be replaced twice finally on the last attempt it was damaged and I just gave up and accepted the damaged unit. Best Buy provided a token gift gift card to cover the cost, somewhat insulting after all that happen. With the exception of the Best Buy performance on the delivery it worth the money. But time will tell ask in 10 years if I still have it.

    I would recommend this to a friend
  • Pros mentioned:
    Door design
    Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    Small ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the drawer and open door to shelf feauture. Lots of room. Ice maker is slow and small. Ice comes out of chute and misses cups.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey,

      Thank you for taking some time to write about your refrigerator. We're happy hearing you love the space it provides and the drawers. Our apologies about the ice maker being slow and missing the cups. We know that can be annoying to deal with. If you need any assistance, reach out to us anytime. Take care! Mike@GEA GE_Appliances

  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Ge profile refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is awesome easy to find anything in the fridge . Love the center drawer we use for drinks, has separate temperature control, and kerpsbdrinks just above freezing so awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been more than I expected with the little features that comes with this product. I’m very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator because the fridge that came with my town home I hated. I am so happy with this purchase. There is so much room and it looks beautiful in my place. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So much space!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been eyeing up this fridge for a while and when we moved into our new home I was able to get it. So far I'm loving it and there is so much room in it. I am finding that to keep everything organized I'm buying fridge organizers but that's ok if it keeps everything viewable and tidy. The door in door is very handy for frequently used items like sauces (for us). Sometimes the water sensor doesn't shut off in time when filling a glass with water so we have to watch it and sometimes shut it off manually. I'd say about 30% of the time it wants to overfill. Otherwise, this is a great fridge.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this refrigerator, and we are happy to hear that you are loving the look and space it provides. We hope it continues to be a convenience and joy to use for you and your family. If you need anything else, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    Great fridge, couple of quirks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good fridge. We don’t love the handle on the right door, when you grab it in the middle (where your hand naturally wants to grab) it also opens the quick access door. It’s somewhat annoying but I think will take getting used to. And the temperate settings are finicky. I’ve had the meat in the middle drawer freeze twice. I went to pull out something to cook and found it was frozen. And it took over 24hrs for it to thaw in the main fridge. Again, just settings I think we need to adjust to. Overall happy with the size and style.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    Amazing refrigerator!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator we had until now. Super modern and spacious. My wife is always excited when we talk about how amazing it is. Great purchase and I really recommend it to anyone!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you so much for taking the time to provide your feedback. We are so happy to hear that you are loving your new refrigerator! Your feedback lets us know we are on the right track with providing quality, affordable products for all our valued GE Appliance customers. If you need anything else in the future, please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    GE PROFILE IS #1 to me!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my GE Refrigerator. The interior is well constructed and the shelves and their hardware is constructed well also. Not flimsy at all, sturdy. I like to door-n-door to reach things we use a lot. The dual zone crispers are great. I can actually by fruits and vegetables and they hey keep well over a week. The additional freezer drawer is great for deli meats and beverages . And the larger freezer drawer with the divider is handy too. I can buy meats to freeze and vegetables to freeze to have plenty on-hand.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Refrigerator with excellent capacity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. The double doors make it easy to find items. The drawer is an excellent addition!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After multiples issues with shipping damage and delays with a previous model we demanded that we be given another model. After much back and forth and unnecessary dialogue with BBs customer service we were finally offered this model. It came in without any damage and so far has exceeded are expectations. Unfortunately I am unable to say the same for BBs customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigator!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, spacious, efficient, enjoyable. I like the versatile drawer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator, the lights inside are amazing, not dark as almost all of the refrigerators, very quiet and spacious

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Best refrigerator on the market!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I've owned the refrigerator for over 6 months not, I felt I could give it a better review. I have to say there isn't one thing I would change about this refrigerator. I love the lighting, and the dual, right door. I didn't think I would use the "Auto-fill" water feature but boy was I wrong. It is so awesome to have it fill up a picture of water and not have to stand there and push on the leaver. The auto-sense isn't always 100% accurate but it has NEVER over-filled anything. I think it has to do with what container I use (plastic v/s glass). I really wouldn't change anything about this system.

    I would recommend this to a friend
  • Pros mentioned:
    Door design
    Cons mentioned:
    Freezer performance

    Rated 2 out of 5 stars

    Ice Maker Woes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bummed, I am beyond my 15-day return period and I hate the ice maker/dispenser. It takes too long to dispense ice and the ice maker ran out of ice twice in three weeks. I did call to return before the 15 days but did not have time to go out and find a replacement. I even went out and bought a stand-alone ice maker to make up for how poorly this ice maker is. For complete transparency, please note I am a bit of an ice snob. Any gains I had from the auto-fill dispenser were wiped out by the time I needed to get my glass filled with ice. Too bad, because I think the rest of the refrigerator's functionality and design is pretty good.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you reaching out to us. Your beautiful refrigerator is designed to produce approximately 7 cubes every 40-50 minutes. Ice production is dependent on freezer temperatures. . The settings for your model should be set to the default settings of 0­°F for the freezer and 37°F for the fresh food section. You may increase ice production rates by setting the freezer temperature to a colder setting such as -2°F. Door openings and food load will directly affect ice production. For additional tips, we recommend reviewing our online support article titled "Refrigerator - Slow Ice Production". GE_Appliances

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    ITS AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refrigerator is amazing. It has so much room easy access and looks beautiful. I recommend this product.

    I would recommend this to a friend
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