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Customer Ratings & Reviews

Your price for this item is $3,998.99

Customer reviews

Rating 4.2 out of 5 stars with 100 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and intuitive displays of both the microwave and oven. Many appreciate the convection bake option and the quiet operation of the unit. The microwave's downward-opening door, however, is a common point of mention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 100 reviews
  • Rated 1 out of 5 stars

    Shockingly terrible experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent two groups of people to my house. No gloves poor mask hygine, touched all my counters unnecessarily. shockingly terrible experience with an install. Threw out my old unit then said my new doesn't fit. My advisor Jacob has been ghosting for days now. Best Buy promised me a 24hr call back we're on day three now. been on hold for over an hour 3 times this week already. everyone I get a hold of says "Sorry but there's nothing this department can can do" they then returned the unit I purchased without my consent and can't tell me why of if that's even allowed. I'm supposedly an elite member too. Hate to think of what they do to people who aren't. Go anywhere else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile gets five stars.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this oven. I'm glad that another brand order fell through and that I ended up with the GE Profile. However, I do agree with other customers who have said that the timer notification at the end of cooking or microwaving is not loud enough. One doesn't hear it unless they are in the kitchen close-by. Back to the plus side, delivery and installation of the oven was on schedule with no delays, which was not the case with the other brand where delivery was delayed time and time again. I finally said "enough" and ordered the GE. Plus we rec'd over $1000 price difference credit.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, we appreciate you taking the time to reach out to us with your feedback. We are happy that you are enjoying your new oven and all the features! We take feedback from our customers seriously and use this information to send to our engineers and design teams to help them improve on future builds. So thank you for bringing the volume of the timer notification. If there is anything else we can help with please let us know. All the best! -Mel@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love the new Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the GE oven has been a great addition to our home and a much needed replacement of an old GE oven

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    New oven/Micro combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combination Microwave and oven fit perfectly. The Microwave heats quickly working the control panel is a little different from the standard units

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new convection wall oven w/ built in microwave! Your review means a lot to us, and we appreciate you being a valued GE Appliances customer.We hope this unit becomes a fast favorite in your kitchen for many years! Let us know if you need anything else. Take care! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap looking not impressed with the look of it . Does its job. Not good value for the money at two and a half thousand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This combo is way good but...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First this combo does cooking like you would expect. The Microwave part can act as a small convection oven and it is actually quite good. The Oven is fancy enough to do most cooking but... In our experience, It takes "forever" to heat up to any temperature you might want and the automatic temp drop when cooking with convection is something that one has to learn to deal with. My lady says that there is a beep when the oven is finished preheating -- but I've never heard it. I also have never heard the beep when the microwave has finished it's cook cycle. The timer's bell is loud enough for me to hear however.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far combo oven is great. Do note that microwave door opens down and not side to side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven is great, cooks evenly, same with the microwave wave, love the settings. I highly recommend it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello-Thank you for taking the time to send us your review and congratulations on your new electric convection wall oven purchase! We hope you enjoy cooking many great meals for you and your family with it and using all the great added features. If there is anything we can help with in the future please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Good option for a 27" combo oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were limited with options to replace our 27" microwave/oven, but have been pleased with our purchase. Love the microwave door that lowers instead of swinging to the side. Also enjoy the convection bake option with the upper oven. Allows the use of 2 ovens when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oven is amazing, installers were great would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade with a few quirks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the oven, was a good upgrade over a 16 year old GE profile combo. Have used the dual oven feature several times. The only reason I pulled the star is that it doesn’t have a potato option in the microwave cook option. We used that all the time before. Convection works well and you get used to the control scheme pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much nicer looking than the old model. Haven’t tried the convection function yet.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thanks for your loyalty to the GE brand, and we're confident that your new oven will make a great addition to your kitchen. Have a wonderful day! - Don@GEA GE_Appliances

  • Cons mentioned:
    Microwave performance

    Rated 3 out of 5 stars

    item returned and purchase another band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor installation, microwave shorted out possibly from poor installation or it was a faulty unit and was returned. After rescheduling three times this unit was efficiently uninstalled and the return was efficient and credited to my account the same day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Oven and microwave work great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this convection combo but the controls for both are at the top and share a common button/ dial. The left side of the button is for the microwave controls and the right for the oven below. To me it seems backwards but I am sure I will get use to it. It was a little pricey but all wall ovens are.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the oven and microwave combo. We bought it to replace one that was 18 years old. It is much quieter than our old one and cooks more evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Lots of features. Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well designed. Clean lines. Perhaps the best performing oven we’ve ever owned. Controls are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile and good looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It multi-tasks between microwave and convection on the top and convection-regular bake on the bottom. You can make a perfect turkey, pork or beef roast using the temperature probe on the convection oven - enter the desired internal temp and the meat is magically done to perfection: All you have to do is wait for the “ready beep”. The oven will hold your roast till you are ready to serve it. Where have you been all my life?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oven/microwave wall unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great enhanced unit. Updated my kitchen. Very pleased the many options available. Very attractive. Pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Profile oven/microwave, The salespeople and the installer were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wall Oven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a very small area for our builtin and this unit is perfect!! Just love it.

    I would recommend this to a friend