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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,219.99

Customer reviews

Rating 4.4 out of 5 stars with 481 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 481 reviews
  • Rated 5 out of 5 stars

    Gorgeous look

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE continues to make such an amazing product. This is the most beautiful pair I have seen in a washer dryer set.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and choosing our appliances for your home! We are happy to hear that you like the look of your new washer and dryer set in your laundry space. We think your new units will soon become a favorite and will make your laundry days much easier with their great features. GE_Appliances

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new GE washer. I like the venting, and the clothes are so, well almost dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, love the features. This machine makes laundry a breeze and enhances my laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that your washer is working great! Be sure to download the SmartHQ app to take advantage of the smart features. Thanks for taking the time to share your feedback! GE_Appliances

  • Rated 5 out of 5 stars

    G E costumer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and Quality no vibrations everything you need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE junk save your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two washers later, save your money, don't buyGE. It is junk best. Bye. Cannot help us for the first year. Then our warranty will kick in. Best buy always takes care of their warranty G.E does not you be the judge

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Detergent dispenser

    Rated 5 out of 5 stars

    The PERFECT Washer, I'm not kidding

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FINALLY I found the perfect washer. We are a large family, and our washer/dryers are constantly in use. I actually got rid of a set even before it died on me because I hated using it so much. Little things matter user interfaces because the steps are so repetitive. Here's what I love about this machine and its matching dryer: 1) they are beautiful and make me happy when I look at them, 2) large capacity 3) The soap dispenser you only have to fill once in a while is actually THE BEST creative new feature I've seen in a long time, less mess, less heavy lifting of the soap container, less chance of using too much (which saves me money and time), etc 4) the auto venting feature is super cool and cuts down on the chance of mildew so you don't have to leave the door open 5) I love the dial - it's easy to set and see. I discovered I hate buttons on W/Ds because over time they become less responsive and you have to push harder. Then if it's a button used to scroll through a set of options, you press it wrong and it skips your choice and you end up having to scroll through the whole list again. So infuriating. This one has some buttons but just for customizing settings 6) your last setting is what pops up when you turn the machine on again - my last machine would just reset to default each time so I would have to manually customize each load by pressing all the annoying buttons all over again 7) the controls are easy to see - unfortunately I need glasses, don't always have them on me when trying to throw a quick load in and our laundry area is a little dark. There was no way to illuminate the controls on my last machine, though because I would've needed a headlamp based on the angle of the interface. AND finally (this is for the dryer) 7) I love the three steam settings - there's a sanitize steam setting I've used on some new clothes I bought that freshened them up and removed all wrinkles without harsh washing. It's like a mini dry cleaner! My husband's shirts (before covid) were like $3 each to wash and press at the dry cleaner's, but mine were like $15 because the presses aren't designed for women's shirts. This dryer saves me money because I don't need to go to the dry cleaner as often. There's a quick refresh, and large load remove wrinkles, and as I mentioned the long steam sanitize. I used it on curtains, bedding, even small rugs and it's great. I don't write reviews often, but the designers of these machines deserve to be celebrated.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent Washer – Powerful, Quiet, and Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been a game changer for my laundry routine. It offers powerful cleaning performance while being surprisingly quiet, even during the spin cycle. The variety of wash settings makes it easy to care for all types of fabrics, from delicate to heavy-duty. The drum is spacious and handles large loads with no problem. It’s also energy and water efficient, which helps reduce utility bills. The controls are user-friendly, and the design looks sleek and modern. Clothes come out fresh, clean, and almost dry. I’m extremely satisfied and highly recommend this washer to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time owning a front loader and so far its great. Very quiet and efficient. I love the App, which does keep me informed as to what cycle I selected and time remaining. It also prompts me when the cycle is completed. Overall, I am very happy with this product, clean and fresh-smelling clothes. The capacity is very large, no issues with items getting twisted or bunching up during the wash cycles. There are LOTS of options for wash cycles and water temperatures. So far, I am very happy with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best Machine Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with this machine! My last washing machine only lasted 18 months. I was surprised at how heavy the GE is. It is solid, quiet, and does a great job getting the clothes clean. The automatic soap dispenser is a great feature. The sparkly blue is very pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So happy....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant emphasize enough how much I love my new washer dryer set. Best ones I have ever had. They are extremely efficient and do a great job washing and drying everything, from clothes to heavy bedding. Installation was a smooth experience with great techs. I live in the mountains, and other stores have had trouble delivering to my area, but I have never had a problem with Best Buy making it to my house. Thanks for a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Detergent dispenser

    Rated 5 out of 5 stars

    Hesitant, but happy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to go GE brand based on past experiences and reviews online, but so far, so good. We almost returned these for Samsung, but I’m glad we didn’t. The clothes come out feeling cleaner. I love the automatic soap dispenser. The cycle options are great. The smart app works well to give me status updates.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Great choice for a new machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love almost everything about this machine. The capacity is unbeatable, it was easy to install and using it is very intuitive. What I DON’T like is 1) the auto-dispense feature uses WAY too much detergent. A jug that would typically last our family for at least three MONTHS was completely empty within 6 weeks. We no longer use the auto-dispense drum, we just fill the regular cup with each load. The other thing that I don’t like is that if you have a very small load, the washer sometimes refuses to drain. The handful of items will wind up in a pool of water and have to be wrung out by hand and the machine will only drain completely with the next load. But the majority of the time, everything emerges clean and only damp, and the drum is illuminated so I can tell if there’s a lone sock or washcloth in the back. I also love the non boring blue color. It looks very classy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Wife loves it - Life is good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the washer for a week, but we have been catching up with a lot of laundry since our old washer died. We love all the features of this washer - capacity, the vent system, ease of loading & unloading, the auto-dispense option. The machine is only slightly larger in depth than our old machine and noise has not been an issue. Highly recommend the GE Front-loader.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Powerful and Quiet Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch washing machine that washes a king comforter with ease. Extremely quiet spin cycle. Best washer we have had in 30 years. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Good for a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was warned but I read the positive reviews and thought spending more money would mean a better product. Now a year later, the REPLACEMENT washer stopped working. GE technicians to home x4 and still not fixed. GE solution: Buy another one from us. We will give you a discount. Photo of “fixed” washer. Indicator light does not align. I suspect it’s the wrong panel but I’m not the technician. When it worked, it was great. If you don’t mind spending $1k every year for your washer, this is the machine for you!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance, Detergent dispenser

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. It uses much less water then a top load. Plus our clothes come out cleaner. It also uses less detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Detergent dispenser

    Rated 5 out of 5 stars

    Best set I’ve ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new matching, Blue washer and dryer. You put up to 50 oz. of laundry detergent in it and it automatically dispenses the proper amount of soap! I love that feature. It tells you when it’s getting low on detergent. It has a huge drum for extra large loads or quilts or comforters. It also has a vent feature to get excess water out of it after you finish washing your load. This helps minimize mold to grow or unpleasant odors. I highly recommend this combo.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear that you’re loving your new washer and dryer! It’s fantastic to know that the Smart Dispense feature and other benefits are making your laundry experience easier and more enjoyable. Thank you for the high recommendation! GE_Appliances

  • Pros mentioned:
    Cleaning performance, Detergent dispenser

    Rated 5 out of 5 stars

    Fabulous Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! It does such a great job of cleaning the clothes. Love the automatic soap dispenser that holds detergent for many loads so you don’t have to put it in every time. Also has a dryer that will run after you finish a load if you are not doing another, so that the front gasket won’t get moldy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes Great! Just a bit larger than what I hoped. Beautiful color!!

    I would recommend this to a friend
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