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Customer Ratings & Reviews

Your price for this item is $979.99
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The comparable value price is $1,394.99

Customer reviews

Rating 4.4 out of 5 stars with 213 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, ease of use, and cleaning performance of this 5.3 Cu. Ft. Stackable Smart Front Load Washer. Many appreciate the quality and numerous features, finding it a great machine for everyday use. However, some customers noted that the washer can be a bit loud during the spin cycle. The UltraFresh vent system is also a highlight for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 213 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! I love that the spin cycle gets clothes pretty dry without stretching clothes. The vent system for the door keeps it from getting the usual front loader smell.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are glad that you are enjoying the ultrafresh vent system and other features on your new washer unit. It was something our engineers and design teams worked hard on to makes sure that they helped tackle that usual smell that some front loaders get, your feedback helps us to see that we got it right. We hope you continue to enjoy your unit and if there is anything else we can help with in the future please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Beautiful Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are beautiful Delivery was right on time Everything went well Waiting for final plumbing to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think that having a washer and dryer the hooks the the internet would be helpful but between that and the auto dispensing detergent this thing is amazing.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Good day,

      Thanks for taking the time to write about this washer. It's definitely a top model to have with lots of amazing features! The auto dispense is amazing to help make doing laundry so much easier. If you have any questions, we're happy to answer anytime. Take care! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best washer and dryer love the automatic soap dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Innovative Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer for frequent loads, love the antimicrobial technology and wash and dry cicle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to but appliances at best buy outlet which gives a best deals every i have seen so far..

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Washed well but too loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hoping it would meet all my expectations. It washes good but was quite a bit loud through out the wash cycle, especially for our open floor plan. We will return for another unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washer is an excellent Product. This is my third purchase of this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest buy ever made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! Greatest buy we ever made. Love all the different settings and my phone telling me when it’s done and reminding me if I leave it in too long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer door

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic glass front door on the dryer is cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had GE products in the past. I feel that the quality of their products is excellent. I love my washer and dryer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate you choosing GE Appliances for your home again. Your loyalty to our brand warms our hearts, and we’re incredibly happy to hear you’re enjoying your new washer and dryer. Have a great day! -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer to keep an eye on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best spend of money in terms of Washer purchase and excellent customer service from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine The Best we have ever owned!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great, however for this price you should get a porcelain or at least powder coated finish instead of just painted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer set!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer set! The smart feature that allows device control via phone app is pretty cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, auto detergent distribution is a savings. Delivery was on time with everything set up as expected.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - It's wonderful to hear that the washer is working out great for you! The auto dispense definitely helps take the guesswork out of pouring laundry detergent. Make sure to try out some of the other smart features as well. Thanks for choosing GE Appliances. Best regards! -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE profile-5.3 cu.ft smart front load steam washer w/smartdispense is a great washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works quite well. The options are very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Wash cycles are great and much faster than my old set. Wi-Fi and AI technology work really well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, thanks for leaving a review! We’ll share your positive feedback with our team; we always like to know what our consumers think of our products, so your feedback is appreciated. We’re confident the washer will work great for you for a long time to come. Take care! -Mel@GEA GE_Appliances

  • Rated 1 out of 5 stars

    DO NOT BUY!!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer 1 year ago, it was delivered Dec 26th and we didn't even move into the house until March 11th. It stopped working Oct 27th. Its under warranty but its taken GE now over a month to get someone to come out and it still hasn't been fixed. The guy they got to come out doesn't even work on GE products, doesn't know what is wrong, ordered a bunch of parts and is hoping to get it to work. THIS is is supposed to be top of the line???

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - thanks for taking the time to share your review. Our apologies to hear that your unit hasn’t been working and that it is taking longer than anticipated for repairs. We understand your concern and how frustrating it is when a new appliance doesn’t work as it should. We’re confident our service team will be able to get your washer back to working order as soon as possible. If there is anything we can assist with moving forward, please don’t hesitate to reach out anytime. Take care. Lauren@GEAppliances GE_Appliances