Customer Ratings & Reviews
- Model:
- PFQ83HSSWWW
- SKU:
- 6589803
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the UltraFast Washer and Dryer Combo's overall and drying performance, ease of use, space-saving design, and quiet operation. Many appreciate its suitable size and capacity for various laundry loads. However, some customers have expressed concerns about the long cycle times and the mess associated with cleaning the lint trap.
This summary was generated by AI based on customer reviews.
All In One Loud during water process
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE Profile makes "thud" noises when water turns on/off like it is coming apart at the wall. All new stuff in utility area - new walls, new insulation, new electrical, new plumbing, new water heater. Can you explain why it makes this noise.
I would recommend this to a friendBrand response from GE Answers
Posted .If you hear a banging or otherwise repetitive rattling sound when the washer stops filling, this is likely due to a water hammer. Water hammer is an issue that can occur and is associated with your household plumbing and the water pressure in your home. As the washer's water valve closes, the force of water in the pipes can cause the pipes to rattle. We recommend consulting a professional plumber to find the root cause of the water hammer sounds and a proper solution. -Vikki@GEAppliances
- Cons mentioned:Lint trap
Sometimes hand washing your clothes is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We thought the convenience of having a washer/dryer combo would be amazing, but it's been rough. We've had the washer for over 6 months, and while it's a space saver it's had issues. When you do a load of laundry it's best to run the wash and dry cycle separately. Don't do allow the combo to do an automatic dry after the wash is done. It will have a higher chance of having a damp odor to it. I think the problem is the ventless system, and the steam drying feature. I've done multiple cleanings, gone in with a brush, drained it, nothing solves the issue. Also the maintenance on this is a nightmare. The ventless system requires cleaning out the inside of the lint trap, and it's so difficult to get in there. I have a shop vac which has helped.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to share your experience with your Profile UltraFresh Combo. If you have not already done so, we encourage you to connect your Profile UltraFast Combo to your WiFi and our SmartHQ app to ensure you have received any available over-the-air updates. Updates are important as new features and/or performance optimizations may become available at any time. If you continue to have issues with the unit, we encourage you to contact our GE Appliances team of experts Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your unit evaluated and repaired as needed. -Vikki@GEAppliances
Little squeaky.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing. The only little picky thing is as it’s slowing down after washing, it squeaks.
I would recommend this to a friendBest machine ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer combo super easy to use. Love it’s white gloss color.
I would recommend this to a friendGreat unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it when we use the cycles separately as the clothes are a little damp when we get them out after the combo cycle is used.
I would recommend this to a friendGreat machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine so far! The delivery was late but everything else was great!
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. Works as it should. About two hours start to finish.
I would recommend this to a friendJust OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed with dryer part. Always needs extra time
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the best experience with this washer the only thing is if have uneven floors it will shake but it tries to rebalance its self
I would recommend this to a friendBroke within 6 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great until it stopped working. “Common issue but covered under warranty but part doesn’t come in for a month.”
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to provide feedback about your experience with your Profile Combo. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances
Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great appliance to have if you don't have alot of space.
I would recommend this to a friendWrinkled shirts!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although very easy to use, my "no wrinkle shirts" come out very wrinkled even when we use the setting that is for reducing wrinkles.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you have not done so already, we recommend connecting your Combo to your WiFi and our SmartHQ app. There may be performance updates available that could remedy the issue you're having with wrinkling. We also recommend following the "fabric care" label on your shirts to ensure you are using the proper wash and dry settings to get the best results. You may consider reducing the spin speed for this type of load as this could prevent wrinkles from setting on your "no wrinkle" shirts. If the issue persists, we recommend contacting our GE Appliances service team - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your Combo evaluated and repaired as needed. -Vikki@GEAppliances
Great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is fantastic, this washer and dryer combo help me save a space and time I love it
I would recommend this to a friendSales & delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales person Mobeen was anwesome and Delivery guys Josè & Mike were terrific!!!
I would recommend this to a friendBrand response from GE Answers
Posted .We’re trilled to hear you had such a great experience with purchasing and delivery! If you’d like to share your positive feedback with Best Buy, you can visit the Support Center at the Best Buy website or call 1-888-BEST BUY (1-888-237-8289). Lauren@GEAppliances
Great washer dryer combo ynit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo washer dryer unit. Medium loads finish in right around 2 hours.
I would recommend this to a friendWasher combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get yet because my child already had a washer
I would recommend this to a friendspace saving
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like not having to have two machines to do laundry.
I would recommend this to a friend- Pros mentioned:Space saving
BestBuy didn't come through.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can I review this item when it wasn't available for the delivery person to deliver to my house? I ordered this and a delivery date was scheduled, but BestBuy didn't have the product for some reason and then they bumped my date over a week later. I have read a lot of reviews and this item saves electricity and water and doesn't require a dryer vent. I would love to own one of these.
I would recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
This product has been a lifesaver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the capability to wash and dry my clothes in a timely manner. What i dislike is that i worry if one of the features goes out, the whole thing will be down .
I would recommend this to a friendBrand response from GE Answers
Posted .We are excited that you are enjoying your new combo and the convenience it provides. We are confident that if you keep your software up to date this combo will serve you well for many years to come.
Needs more work by engineering
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is not ready for usage, whatever happened to QA? We gave it a try but the first unit didnt take water, so we said thats fine it coul have been a bad one so we received a second one and just like everyone else the drying didnt work so we returned it. We will stick to what works a gas dryer and a washer separately.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
