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Customer reviews

Rating 3.7 out of 5 stars with 9 reviews

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67%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the RightHeight 4.8 Cu. Ft. 13-Cycle High-Efficiency Steam Front-Loading Washer. However, some customers have concerns about the fabric softener dispenser not emptying properly and growing mold if the machine is not used frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 4 out of 5 stars

    Excellent machines

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the set, wanted a good pair of laundry appliances. Had sets in the past that are labeled as Maytag. Found out that Whirlpool bought out the company. Was disappointed in the performance. So went with the GE.. and very satisfied. It's now been 7 years and having to get service on the washer. Bearings are going out, but all front loaders will have this issue.. Still really like this product..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I have owned Electrolux, LG and now GE upright washer and dryer sets. Ranking: last - Electrolux, 2nd - LG, first GE. I have no "made in the USA" bias, nor do I mind nor care where the company is from. I care about quality and getting what I paid for. I prefer the GE over Electrolux primarily because this GE set has built in pedestals. The functionality of my prior Electrolux pair was on par. They were just so short! The LG left me disappointed for two reasons: the control panel has no illumination, and my laundry space isn't a exactly a lite festival. I could not see what I was pushing! Next was the steam dryer capabilities; unlike the GE and Electrolux, the Lg dryer does in fact have the capacity, but you have to take out a little water tank and go fill it up out of the sink. ?!? I first had the Electrolux. We sold the house and the buyers wanted the w/d. Once in our new place, I bought the LG, and the water tank pi**ed me off so much, I returned the set for the GE. The GE and the Electrolux have a dedicated water supply line. Finally, I chose the GE over another Electrolux because of a pricing special and the GE set has much larger capacity than the Electrolux. Note that the GE pair is not exactly cheap at regular prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! i got a great deal with an open box...I dont know if i would purchase at full retail price. It has a lot of options that truly make doing laundry a lot easier. So far i have used a lot of the features that i thought i would not. still waiting to find a good deal on the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome awesome awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new GE washer!!! Words cannot describe how great it is!!!! Best washer ever!!!

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Jackie - this is Nancy at GE Appliances. This is a wonderful washer and we're glad you like it. Thanks for spreading the love and being part of our GE Family! GE_Appliances

  • Rated 5 out of 5 stars

    the top of the line!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a very great purchase! With all the bells and whistles! Easy to use and it's very quiet! Hardly ever know if it's running! Except on the extreme spin, it's sounding like beeing in an aircraft at high altitude! But when done, every thing is almost dry! Spins very fast to extract all the water out..cuts down drying time! Should be much easier on the power bill, so it's worth every dollar spent!

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello pats2put - this is Nancy at GE. We're glad to hear that your new washer and dryer have been a great purchase. This is a very nice top-of-the-line set. Yes, your utility bill should be positively affected by the shorter drying times. Thanks for providing your feedback and for choosing GE! GE_Appliances

  • Rated 5 out of 5 stars

    Worth the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 3 months to write a review in order to see if the product is consistent. I am absolutely thrilled with this washing machine. The barrel size alone has enabled me to cut my laundry time in half. Cleans all fabrics great! I am mostly pleased with the fact that my monthly utility cost has gone from $260 to $120 average; just from upgrading my washer and dryer. The machine is quiet, except for a loud clang it makes as each cycle changes. I was told I would have to pay a technician to come out and look at it, which is too bad, especially after paying $3000 for 2 new machines.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont use softner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please this is my exact washer I bought and ir wont dump out the softner it just sits ib the softner well beside the liquid well, ive also noticed it doesnt was well we bought this for heavily soiled clothes and we've noticed you can only put 10/12 articles of clothing in to get washed properly.if not it goes in for another wash which happens all the time.. I was so happy to get this washer but upset it doesnt do the trick. My husband clothes smell like hydraulic oil and only the previous washer got the smell out and washed very well compared to this one.. Sad to say though id rather smell fabric softner than anything

    No, I would not recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Amberfb,

      This is Megan at GE Appliances. I am sorry to hear of your disappointment with your washing machine. Your fabric softener should be dispensing. Since it is not we would recommend checking with a GE Service Technician to determine why it is not. Please take advantage of your warranty and schedule an appointment via 1-800-GE-Cares. Thank you for letting us know about this Amberfb. I hope this helps. GE_Appliances

  • Rated 2 out of 5 stars

    Softener and Run time AWFUL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this and are shocked that every load cycle is over an hour unless you run speed wash in which case why have all of the other options?! Also as stated in the reviews the fabric softener does not empty and if you don't use the machine often enough it will grow mold. So sorry I picked this one. GE- if you read this please don't send your canned reply

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laundry cycles over an hour even for low soil loads. Doesn't wash well, clothes not clean. Doesn't spin water out.

    No, I would not recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Dtownjodi,

      This is Megan at GE Appliances. I am sorry to hear that you are not satisfied with the wash performance of your new washer. This is not what we would hope for. Please take advantage of your warranty to have a GE Service Professional out for diagnosis and repair. You can schedule an appointment at 1-800-GE-Cares. We appreciate you taking the time to review. GE_Appliances

  • Customer reviews from geappliances.com

    User rating, 4.2 out of 5 stars with 788 reviews on geappliances.com.

    See all geappliances.com reviews
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