Customers appreciate the increased height and ease of use this pedestal provides for their washer and dryer, frequently citing its positive impact on their back and the convenience of loading and unloading laundry. However, some customers express concerns about the price point and lack of storage space, while others mention issues with noise and stability during the washer's spin cycle. The installation process also received mixed reviews.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 193 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
New washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding product at a great price. The store's staff provides excellent customer service.
Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer/dryer combo, and we are happy to hear that you are also enjoying it and got it at a great price! We hope you continue to enjoy it and it becomes a great addition to your laundry space. Please let us know if there is anything else we can help with in the future. Sincerely- Dianna@GEA
Cons mentioned:
Storage
Rated 3 out of 5 stars
Works for what it is
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this because i wanted the draw but it was not super clear this was just for.the height and did not add any storage. If your thinking of buying it just be aware of that.
Thanks for sharing your feedback. We apologize that your pedestal did not offer all that you expected. Your satisfaction is important to us, and we will use your feedback to update our offerings. Let us know if you have any additional feedback. All the best.- Kianna@GEA
Pros mentioned:
Height
Rated 5 out of 5 stars
Best height for GE frontloaders
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like these 7 inch risers because they make the washer and dryer the perfect height. It leaves some room on the top for drying hand laundry, etc.
Thank you for taking the time to send us your review. We are sorry to hear that you didn’t have a great experience with your retailer’s install service and hope this has since been resolved. We would recommend reaching out to your bestbuy.com customer service department at 1-888-237-8289, or call your local store.
Rated 1 out of 5 stars
No Show
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awful experience with Best Buy! We purchased the washer/dryer combo and a dishwasher 7/28 and now as of 8/14 it has not been delivered! I’m so angry. First time the delivery guy said we needed plumbing fixed plumber said not true. Second time we had an appointment but a glitch happened on their end and no appointment is available. Lastly today they said it’s on the truck headed to out house now five hours later still no delivery. It’s 6:30 pm est so I guess I will cancel and take my $3,000 elsewhere!!
To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Rated 2 out of 5 stars
Useful, hard to set up, noisy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The extra 7" of height provided by this pedestal makes it easier to load and unload my Ultrafast Washer/Dryer Combo. Getting the machine off the ground also helps when it comes time to drain the water pump filter for cleaning, since there's more room to position a container to catch the water.
However, the very sticky rubber feet and the narrow access between the pedestal and machine make it difficult to make fine adjustments when leveling the combo. Front-load machines spin very fast, so precise leveling is critical. Even if you pay for a professional install, sometimes fine-tuning will be needed after the fact, and it's hard to do with this pedestal.
Finally, the front panel appears to only be attached to the rest of the pedestal at the 2 upper corners. This leaves the panel free to move at the bottom edge. During spin cycles, this results in loud shaking and creaking noises. I'm considering using double-sided foam tape to secure the panel.
I have this unit because it came free with the purchase of an Ultrafast Combo. At the full MSRP, I don't think it's worth picking up. If you need the extra height because of limited mobility, it's the only option available.
Hi - Thank you for taking the time to share your first hand experience using the this riser with our Profile UltraFast Combo. We are sorry to hear about the difficulties you have had getting your unit installed properly. We encourage you to visit our site and search for a support article titled: GE Profile™ UltraFast Combo Washer/Dryer - Excessive Noise or Shaking -- If you continue to have loud shaking after following the suggestions listed in the article, we recommend you call GE Appliances service at 1-800-432-2737 to schedule a service appointment to have these units checked. We hope you find this helpful. Kind regards - Vikki@GEAppliances
Pros mentioned:
Height
Rated 5 out of 5 stars
Great height!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect height to fit under my overhead cabinets!!