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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.5 out of 5 stars with 145 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Geek Squad Certified Refurbished Apple Watch™ for its ease of use, excellent condition upon arrival, and affordable price. Many find it to be a useful fitness tracker with desirable features and sleek design. However, some customers have expressed concerns about the battery life and size of the watch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 145 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product is very comfortable and very use full

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 refurbished watches, one worked fine. Plugged in and started working right away. This watch however did not. Plugged in to charge and it only showed an image of the charger. It never turned on, never went beyond the image. The worst part about it was trying to get someone to help trouble shooting through the geek squad. I spent over an hour getting transferred 5 times and got disconnected. Upon calling back, the customer service woman suggested it would probably be easier to just return it. She was correct on this. These were gifts so I the had to scramble to get another one. It was very stressful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch on the market. Another great Apple product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome product. It is an awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geart watch for apple user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smartwatch i have ever owned. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift for wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves it and recommends the watch to others

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Certified didn't mean much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this genius certified refurbished Apple watch. When I tried to used it it was still locked to someone else's Apple ID. They tried several ideas to get it unlocked but ultimately I had to send it back for a refund. Best buy was all out of refurbished watches or I would have taken an exchange. I will shop at best buy again but I doubt it will buy refurbished.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found myself using this as a regular watch, the functions seem to limited

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 38 mm apple watch for 300 dollars and 1 month later,the watch can no longer hold a charge and bestbuy wont help me out,never again will I buy from bestbuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of Open-box (Activation Locked)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the open-box version and it came with scratches and came ACTIVATION LOCKED but label said excellent condition by geek squad. LOL. I couldn't do anything with it. Geek Squad apparently inspected it and re-boxed it, but why wouldn't you check if it was cleared by the previous owner? Noting to do but return the item. No compensation or anything for the hassle. Highly disappointed. Bought a refurb one instead and that looked brand new and was perfect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Let down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work out of the box. Nil stock to reorder. Very disappointed. But hey at this price they went fast.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched looked brand new when i received it. So far has been working great. It does more then i thought it would.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what I need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch because my job would not let me use my phone throughout the day... I'm able to see who's calling read and respond to messages without any issues. It's all I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the Apple watch and LOE it! It makes reading texts so much easier. I am in Sales and constantly get emails, messages and phone calls and my Apple Watch lets me know whats going on without having my phone in my hand.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Aweseome Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish It were a little smaller not as bulky. I like it though.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    First Apple watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the price but not into the color or size. But over all can't complain. Best deal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Product at a Decent Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is refurbished version but it came like new. Works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch, does a lot as a fitness tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear it everyday, haven't got one scratch on it. I use it to track my runs and it gives a lot of information at a glance. It does everything it suppose to do for a watch but it can be slow at times compared to my phone and I do wish it had more features. Overall I'm satisfied with it as an everyday watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Something to go with my Iphone 6 s.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews and comments, I finally decided to buy one for me. I Ordered it on the 12th and got it on the 14th, shipping was so fast. So far it works great, haven't encounter any problem yet. Just need to buy extra band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to My Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product that keeps me from grabbing my phone every five mins. It gives me all the information I need at a glance, plus I enjoy having siri on my wrist.

    I would recommend this to a friend
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