Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 2.9 out of 5 stars with 76 reviews

Rating Filter

47%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-76 of 76 reviews
  • Rated 5 out of 5 stars

    Fastest Install Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, worked fast, and cleaned up after themselves. It was a tricky install because this is an older home that has lath and plaster walls, and wall studs are very hard to locate. These guys were good. Well worth the price, as I was watching football less than one hour after they first arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fabulous. The two guys assigned to the job arrived on time. They were professional, efficient, and friendly. Perhaps $200 to mount a 42" TV is a bit pricey; however, a job that took them 30 minutes to complete would have taken me most of the day. If you can afford it, it's TOTALLY worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using this service to mount your TV! My flat screen looks beautiful, theguys were ontime, professional, cleaned everything up and showed me how to use the mount to move my TV. I am a very happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were her right at the time they were supposed to be. They were in and out very quickly and did a very nice job. They even put some of my wires together for me to make them neater. Sure, it's expensive, but I know it was done right. I would not have been able to do it myself or with my friends (knowing my luck, the TV would have fallen off the wall)! I do recommend you get this done for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing performance!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and mounted my 50'' plasma! I highly recommend this service, both of the guys were polite and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superb!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed our mount and flat screen and auxiliary equipment were cordial, careful, respectful of our property, neat, and helpful in explaining how the equipment was to be operated. Highest marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scheduled to have my tv mounted to the wall and the service agent from Geek Squad was on time. They schedule you in a 4 hour window and the gentlemen was there between the four hours and he was very polite. I would recommend Geek Squad to anyone who is interested in getting their televsion mounted correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional people, polite, timely. Could charge my credit card right at the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about these guys coming to mount my TV, but they were on-time, they knew exactly what they were doing, and they answered all of my questions. I highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in-store and tech service ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckly Pentagon has in-house store, they were extremly helpful and got everything fixed for me. The really sad thing was, the store staff were as poorly treated and customers calling in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for elimating the hassle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it easy to mount on wall and give me a clean appearance to my new set up. Saved me a day of frustration if had done myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men are terrific. They should get raises. They explained how to do everything. They cleaned up everything. They took old equipment with them for recycling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their job is great and high quality. they even left their personal cell for emegency. They also set up home theater system hooked up and set up remote.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Communication, Service and Response SUCK !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication, Service and Response SUCK !! Don't waste you're time with the GEEKY Squad !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and friendly and done right. joe and kevin were great installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was professional & in a timely fashion.

    I would recommend this to a friend
Sponsored