Customer Ratings & Reviews
- Model:
- GN-SW003-199
- SKU:
- 6306487
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers consistently note the smart features of the 6 Outlet 460 Joules Surge Protector Strip, appreciating the ability to connect and control their smart devices and Alexa compatibility. The easy setup process is also widely praised. While most customers are pleased with the product, a few have experienced issues with the Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
Works well
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This products works just like it was intended. Would buy again.
I would recommend this to a friendBest TV outlet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this for more than a year for all my gadgets on my TV table. Very convenient to switch on and off all my everyday electronics. Gaming console, TV, small lamp, speakers all things in one plug and easy access.
I would recommend this to a friendLife made easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a smarter decision to get this smart gadget. I have only 4 things attached to it but they made my life so easy. Very quick responses. No hassle setting up. Great connectivity.
I would recommend this to a friendBrand response from Geeni official response
Posted .Thanks so much for a great feedback Verma! Thank you for believing and trusting our products. We will keep doing good in giving quality and affordable products. If you have any issues moving forward, please let us know via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST.
Great smart device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for my Video game consoles. Since they draw to much power, its nice to turn them off everynight while the TV and cable stays on. Alexa works great!!
I would recommend this to a friendBrand response from Geeni official response
Posted .We are happy to help make our customers' life easy, we are dedicated to making affordable and reliable smart home products. Your comments are important to us because they help us provide the best service in the industry. We hope you can try our other devices. If you have any request or concern, please contact us via [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Wish it worked the first time.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im only giving it 3 stars because one Arrive DOA. I ordered 2 and the one that works is amazing. But I had to return the defective one.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Hello Yogi, thank you for bringing this to our attention and we're sorry to hear that your experience was not the satisfactory as it should have been. We would like the opportunity to investigate this further. Rest assured, we stand by with our warranty process if the proven product defective. For more details, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 9:00 AM to 6:00 PM EST.
outlet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product I like it very much very efficient I am happy to buy it
I would recommend this to a friendControl outlets from phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too lazy to get up to turn off a non smart device? You can turn off from the app on ur phone
I would recommend this to a friendHaven't used
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impulse purchase. It was at a great price and I figured someday I would have a need for it. Hope so.
I would recommend this to a friendBig disappointment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with Google Home. It is nicely connected with Google Home. But it all switches automatically on and off. My 2 monitors & dock. Work should be interrupted from time to time. I'm a fan of Geeni products. But this is a piece of gargabe. I drive 45 miles to picked as well retuned.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Thank you for letting us know your experienced with our device and we can totally understand how you feel. Please make sure your device is connected to a stable WIFI connection. Once connected, kindly do proceed with re-link the Geeni application to your Google Home application. If the device is already connected and the connection with Google Home was logged out, kindly do unlink and relink the Geeni app to Google Home. Let us assist you with this, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.
Would buy again
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my first Geeni product. Really good app user interface, easy to pair with Google Home
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, I wish I bought one of these a long time ago
I would recommend this to a friendgood device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hey google,turn on swtch 1. hey google turn off switch one, ask and you get.works like it should.
I would recommend this to a friendBrand response from Geeni official response
Posted .We are happy to hear that you got exactly what you wanted out of your product. We hope you enjoy your device and look forward to doing more business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Geeni product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to set up and use. Would recommend.
I would recommend this to a friendBetter safe than sorry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A no brainer and gives a feeling that your electronics are safe.
I would recommend this to a friendDifficult to connect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was difficult to connect. I got frustrated and returned it.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Hello Reese! I can totally feel your frustration about what happened. We would love to discuss this with you so we can check what would be the problem. Let us assist you in connecting your device, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.
Great for holidays
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to have timer controlled decorations. Easy to set up and works great.
I would recommend this to a friendBrand response from Geeni official response
Posted .Thanks for the awesome review, Marlan. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to doing good business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Good Smart Home Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good way to control several products in a smart home situation.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hello! Thank you so much for sharing your experience with your Geeni smart surge. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Glad to hear you love your device. We are thrilled hearing your feedback. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Works like I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for over a month and no issues works great.
I would recommend this to a friendBrand response from Geeni official response
Posted .Thank you for the awesome review. We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. Come back and try our other smart products. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Great Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $25 this item is great works with amazon Alexa
I would recommend this to a friendBrand response from Geeni official response
Posted .Thanks for your feedback. We at Geeni make sure to create products that are affordable and easy to use. We hope you can try our other products. If you have any issues moving forward, please contact us via email [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun,
from 7:00 AM to 12:00 Midnight EST.
The Surge Protector that needs Protections
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for 3 months and then suddenly it stopped working. It spontaneously got disconnected with our home wifi and just cannot get re-connected. The customer support made an attempt to help over the phone initially and when it didn't work, they asked me to send them a video and I never heard back from them for over 2 weeks now.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Thank you for your feedback and we are terribly sorry to hear about your experience with the device. We would highly encourage you to check with your service provider so we can have a better understanding of why. If there is a weak signal or possible interruption of service, it affects the device and may require a reboot. Let us discuss this with you, please contact us at +1 (888) 232-3143 or email us at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun 10:00 AM to 7:00 PM EST.
