Customer Ratings & Reviews
- Model:
- GN-CW003-103
- SKU:
- 5786350
to a friend
- Cons mentioned:Motion detection
Good quality-but does not send motion notification
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took a chance purchasing this camera even though there were no reviews. Quality is great, set up was within minutes, but only thing i dislike is that it does not send you notifications to your phone when it senses motion. That's my whole purpose. Will def be returning.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Hi KandyNAIL,
Motion notification is definitely a key feature. You've given us great feedback and thanks to your note we've found that some users were not receiving notifications. The latest version of the Geeni app has fixed this issue. We encourage you to try again and we hope we can earn a positive review.
If you have already returned the product, please contact us at support@merkuryinnovations.com and we will make it right.
- Pros mentioned:Easy set up, Good mic, Video qualityCons mentioned:Motion detection
Ok for thr price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is decent setup was easy the speaker and mic worked well but the motion detection doesnt always work and the app doesnt notify me when theres motion. I set my phone to allow notifications and in the app but still none. I was really hoping this feature would work but i was able to see a good range where i set it up and could check on my birds when i was out of town.
I would recommend this to a friendBrand response from Geeni official response
Posted .Hi Cstna, Thanks for your feedback!
We're happy to hear the positive feedback about the easy setup and other features, and we certainly understand that motion alerts is a key feature. Thanks to your note and others we've found that some users were not receiving notifications. The latest version of the Geeni app has fixed this issue. We encourage you to try again and we hope we can earn a positive review. If you have already returned the product, please contact us at support@merkuryinnovations.com and we will make it right.
- Pros mentioned:Video quality
Decent feed but impossible to store video
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is fine. Night vision is great. The description clearly says it can record video. But there is nothing about how to _store_ recorded video on a computer. I have recorded some video I needed to keep and I can't. Playback is practically useless because it's very hard to find a needed piece of video. I am very disappointed.
No, I would not recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Motion detection
Don't waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is good, speaker and mic works well but he motion detection doesnt work. Also after my app actualization I couldn't access to my account. I tried to get my acc back but unsuccessful. Try to recover my password unsuccessful too. I registered a new acc but my camera is linked to my previus acc and I can not reset the camera. Tried to contact support service and I didn't get any respond. Very disappointed! :(
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Hi Carolina,
Thanks for your positive and negative feedback, we have listened carefully. Thanks to your note we've found that some users were not receiving motion alerts. The latest version of the Geeni app has fixed this issue. We encourage you to try again and we hope we can earn a positive review.
If you have already returned the product, please contact us at support@merkuryinnovations.com and we will make it right.
- Pros mentioned:Easy to use app, Nice looking, Video quality
Really great, fixed the problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very nervous after reading the negative reviews from a few weeks ago, but notifications are working for me so I guess Geeni fixed that. The other features are great. Like the other reviews said, the camera is very nice looking, good quality video, and the app is easy to use. The setup is very easy and it lets you control other smart home products using the same app. Highly recommended
I would recommend this to a friend
What experts are saying
