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Customer Ratings & Reviews

Your price for this item is $2,349.99

Customer reviews

Rating 3.9 out of 5 stars with 108 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers consistently note the excellent screen quality and strong performance of the AERO 16" 4K AMOLED Gaming Laptop, frequently praising its value for the price. However, many users point to shortcomings in battery life and the limited port selection as significant drawbacks. Concerns about heat generation and the laptop's weight were also raised by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 108 reviews
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Good creative laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this three months a ago. The screen is fabulous! Installed 32 GB for a little breathing room The RTX 3070 ti has been throttled by Gigabyte.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scott thats a heckuva PC!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, now, especially with the updates for the gpu driver it runs almost any game (except the newest AAAs at 50-60fps but my only complaint is of course the power bottleneck. Still a fa g good 4k gaming machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walked away a weiner?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, even though my wife made me return it a week later. Good thing i did, cause i went with the 4090 (with alimony money)after i divorced her. Thanks, lisa.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Horrible Battery Life and heat output on idle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life of this laptop is atrocious. I get less than two hours doing simple web browsing or streaming 4k video, and that's on 10% brightness and power saving mode. Utterly horrible. That's because this laptop will draw 40 to 60 watts of power just idling, doing absolutely nothing, with the display turned off. I used a power outlet meter to measure the draw from the charger *with a full battery*. That's how a 99Wh battery can drain so quickly, it's horribly inefficient. My best guess, the GPU never powers down when idle. Then there's the heat output. Because of the constant power draw, this laptop runs very warm, like you'll get sweaty palms from typing is how warm this laptop is, again just sitting idle. Of course the fans will get very loud while gaming, but they're almost always running and making noise, even when idling. This is NOT a quiet laptop. The keyboard keys are a bit mushy so it's not the nicest keyboard to type on. However, as a programmer, I love the keyboard layout, with the dedicated home/end/pgup/pgdn keys and full size arrow keys. The speakers are good, not amazing, but I'm happy with the quality and loudness of these speakers. The 4k AMOLED display is gorgeous and is easily the strongest point of this laptop. I'm only giving this two stars because of the battery life and heat issues makes this virtually worthless as a laptop. You'll be better off getting a desktop than this thing. As much as I love the AMOLED display, the other issues are simply unacceptable. I'll be returning this one and getting a different laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    4 stars for the screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4k oled screen. Ports are limited. Well there are almost no ports. The dongle is junky. The build? Similar to a Coors light beer can. Not that great. Nice screen, though there is some reflective glare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the money. The screen colors a great. Also the graphics card support most of the Adobe suite apps and its good to play some games.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Not durable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen broke/went black after minimal use. Geek squad could not fix. Great price for specs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BAD

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first everything was fine after 3 months the keyboard stopped working, it was sent to warranty and they didn't fix anything, they returned the computer the same after 1 month and now the screen turned off out of the blue and the computer doesn't turn on but it doesn't turn off either. lousy computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Laptop works sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop nice speed using it with docking station and 49” wide screen monitor. Picture is awesome and no lag time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop for everyday work and gaming.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Does everything I want. Love the design and power of that cones with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works and looks fantastic and the control center that comes with it is actually very usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and beauty computer thank you Best Buy for this laptop

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good unit for desktop replacement.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is used as a desktop replacement, and I am still amazed how much speed it has when compared to my desktop. The one potential complaint is that the battery does not last that long, so please remember to have the charger on stand by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for college student and their needs. Geek squad help setup was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing performance and screen quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for two months. Runs quiet, cool, and produces surprisingly little heat under full gaming load. Performance is outstanding as expected with these specs, but lack of USB A, HDMI, and MicroSD ports is annoying. Gigabyte’s Command Center software is flaky so I disabled it and recommend doing this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it not love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, do wish it could load up faster though. also with upgraded ram i still struggle to edit content on this PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    l computer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool computer I use it well it was pretty cool so I be using it good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for processing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop, color, performance and keyboard setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best gaming laptop i could find and it's running unreal engine with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works good would recommend to friends and family

    I would recommend this to a friend