Customer Ratings & Reviews

Perfect computer for the money. Got it for 1300 and with all the specs its a great deal. Runs strong and has had no issues at all so far. My friend just recently bought another one which was recommended by me.

This laptop is really good with solid performance (GTX 3070), nice quality, and good noise / temperature management. Only 1 bad "con" - a blocker for me: "shift keys" are not lightened... When you are working in the shadow, you have to know by heart where are "!,@,#,$,%,^,&,*,(,)..." keys.... :-( Really annoying and so stupid... And as usual bad speakers... When constructors will decide to add $10 to their configuration to add correct speakers ? If you don't care about the keyboard and light, take it !

Runs as well as I thought it would. Lights up in various colors when starting, and is smooth. 9/10 would recommend

I quite enjoyed this laptop being able to upgrade the ram and ssd was also a +

Great computer. Is a very good computer for gaming. Speed is great.

Very fast loading, uploading, and game play. I love being able to play games without any lag finally.

I love this laptop. It was on sale when I purchased it so naturally there were a lot of orders and my shipment got delayed by 3 days. I'm overall satisfied with the quality of service that I received from Best Buy and the product. It would get 5 stars, but the webcam placement is really awkward on this laptop but that's not a big deal.

I really wanted to like this laptop. It had basically all of the specs I wanted and went on sale for under 1200 (before taxes), which is a great deal for the specs. On paper, it was the best bang for your buck. I was able to install New World and play for about 30 minutes and that is when it crashed and I wasn't able to look back. Before installing New World, I had updated all the drivers and reviewed the Aorus Command Center settings. Everything should have worked fine. Was able to run New World on High settings (default from startup; I didn't have a chance to test at higher settings). When it first crashed, it went to a black screen, like it was hibernating. Hard shut off was able to turn off, however, turning it back on required waiting 10+ minutes to get the start up loading screen. I assume it realized it was turned off at that point. I could then turn it back on to try and troubleshoot it. It would eventually just freeze, crash with black screen and artifacts, crash with only black screen, and eventually blue screen with different error messages. After the first reinstall of Windows without Command Center, it ran fine for a few hours. I was able to update drivers and reinstall New World, however, I didn't get very far into the game before it crashed again. It would then continue to crash or blue screen while even trying to load the OS. I again reinstalled Windows at which point I gave up because it kept crashing during setup. My assumption is bad memory or perhaps the GPU bricked. Could it have been caused by New World, perhaps. I never opened the laptop up. The blue screen error messages were usually: IRQL_NOT_LESS_OR_EQUAL PAGE FAULT IN NONPAGED AREA I ran the Windows Memory Diagnostic. In the first 2% of the first check, it said if found some hardware errors, then it froze. I ran it again and got to 20% without any errors, but then it froze again. I did not check to see if hibernate/fast boot was enabled since I think that was what was causing it not to hard shut off. I was still within my return window and figured it was no longer worth the hassle. I'll probably fork over the dough for a Legion or something more reliable. I generally have good fortune with these kinds of things, however, in this case, not so much. I really wished this laptop had worked out, because it had all the specs, great keyboard and lighting (although poor camera placement), great screen, great cooling, etc, etc. I've never had a laptop basically fail me right out of the box. Perhaps I was just unlucky. Can't win 'em all. If this dipped under $1000, I'd consider giving another one a try, as long as I am able to return it. I would not consider buying an open box or used one. Gigabyte/Aorus GPU/fan control utility was horrendous. I'm guessing I could have sent it in to be evaluated, but I didn't want to wait for a fix and possibly fall out of my return window. There wasn't a lot of information online about any of the issues I was having, other than people disliking the Aorus Command Center. Sorry, I didn't take any pictures before I returned it. Best Buy return went very smoothly, and I received the full refund. Five starts to them. I will defintely consider buying from Best Buy again for ease of return.

The performance is outstanding; I am delighted with this gaming laptop.

Decent laptop if you can get it at a discount. Screen is nice and smooth, and performance is pretty good. Gets quite hot, but then again, what gaming laptop doesn't? Thunderbolt is also nice to have.

love it ! great computer for what i need and super fast

High speed good graphics all the bells and whistles.

Great hardware for the price. However, the gigabyte aorus software is atrocious. Had to clean install windows and reinstall drivers to get it to work.

Great laptop for my son starting college, and his major

I bought this as a replacement for my aging desktop and dedicated gaming laptop. I did a lot of searching and this one offered the most premium features for the price. It does everything I did on both, 100 times faster. Very pleased. My only little gripe is the annoying default wave pattern of the keyboard leds.

Very high quality, there is a few annoying programs installed on it that you can’t take off but once you get used to them they aren’t an issue. Overall a great laptop. Screen looks amazing

I strictly use this for VR. It's done well for me. I mostly have it plugged in so I don't know about the battery life. It runs Microsoft Flight Simulator well for me.

I has great specs for the price but gigabyte software is not so great. A few time I could not get gigabytes UI that controls everything(fans, rgb, power modes etc) to open. Also there were a couple of times the fans would get stuck in max speed mode and I would have to shut the laptop close to make it stop. I ended up just retuning the laptop.

Great laptop lots of performance for the price! Lightweight and not too big which is what we wanted. Odd power port on the side but other than that great deal!

good quality, nice software and I thought the camera was missing but it was hidden above keyboard. not the best quality cam but better than alienware for sure