The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 186 reviews
Rated 5 out of 5 stars
Packed with features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As some one who has had many different hearing aid devices this product hits all the notes. For me I want a product that fits comfortably, delivers on my ability to hear those hard noises in scenarios while also being able to not damage what little hearing I have left.
First, upon opening the box I was greeted with a directional book that was deeply detailed. Its detail was to the point I wasn’t lost on how to set up or connect. They first step was to use the included ear measuring tool, which was very simple and took all of 10seconds.
Inside the box it had all types of sized tubes and inserts that will fit any ear. I was a size 2 which was standard and already on the device. Once on my ear a simple button press and boom I could instantly hear better. It has four modes to help hear low and high sounds and One to amplify everything.
For me I messed around till I found which one I liked best and then adjusted the volume button to tweak it even further. Now you can connect Bluetooth to these for music etc which was really convenient, but I found variations in sounds up and down were very dramatic so was hard for me to dial in just right.
Over all I enjoy these at home and now I have no excuse form my wife for not hearing her anymore. Highly recommend for an over the counter solution that has a lot of features.
Hi, DocCupCake, thank you for your detailed review and feedback. We are delighted that you can hear life, on the go with Go Hearing! 😊
Rated 5 out of 5 stars
Comfortable and accurate!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For context, I do not wear hearing aids but my grandmother does and this review is based on her reported experience with the product.
For years, my grandmother had hearing problems. We were told it is simply a function of aging. She has tried various hearing aids prescribed from her doctor, none were very comfortable, a few had pitch problems, and a few had difficulty with static, etc.
I'm not saying this product is perfect, but for the price and the fact that it's over the counter, it is a very compelling deal. These are modern, with fitted replaceable silicone covers (3 of them), it lasts 30 hours, doesn't have the feedback problem when pulling out, tied to your phone and you can adjust the functions on your phone, and does an amazing job with background noise control. I am told she's never experienced anything like this before. There's a button that has multiple functions, equalizer/volume/profile control, she loves it. She will admit it's a little confusing for her at times, she forgets that she has this function/ability sometimes, but in the right setting feels they are a very rewarding feature.
Comes with a rechargeable case, with an updated USB-C port for quick charge. This has been a god-send for her. Going on vacation is a simple plug and good to go. Just having this feature has been reassuring for her to be traveling anywhere.
Hi, MeDavid16, thank you for your feedback and review. 😊
Rated 3 out of 5 stars
Definitely worth a try
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Keep in mind - This was my first attempt at using hearing aids. In general, I wasn't happy with the way sound was effected, either too loud or not loud enough, despite using the "control" buttons which I found unfathomable.
Comfort was fleeting. Charging was very simple with no hiccups at all - much better than batteries. The deal breaker was the upkeep guidelines, particularly the prospect of having to buy supplies going forward. None of the latter was made clear if mentioned at all in the product descriptions. Considering many if not most other hearing aids are much more expensive, worth a try.
Hi, StillKicking, thank you for your feedback. We're sorry to hear the sound and comfort didn’t meet your expectations but glad the charging process worked well for you. If you have any questions, please don't hesitate to reach out to our support team at (302) 754-3190 or email [email protected], and they will gladly assist. Wishing you the best on your hearing health journey.
Rated 3 out of 5 stars
Not worth it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Alot of feedback and echoes, volume controls are inconvenient and they dont fit well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these for my mother, because we didn't want to spend thousands knowing that she might lose them. She is almost 94 and has dementia. They stay in her ears so much better than the last pair we bought. They are simple and easy to use. No app but you can use them with bluetooth which is a real plus. She is very happy with them. Which is great!
Hi, thank you for your feedback and positive review. We're very happy to hear that your mother can live life on the go with her Go Ultra OTC hearing aids. We wish her many more years of healthy hearing!
Rated 4 out of 5 stars
Good, inexpensive OTC hearing aids.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Limited use so far, but at level 2 out of 8 volume settings they make every sound loud and clear. My hearing is borderline for needing assistance, so a small volume boost is sufficient.
They're a bit challenging to insert, but I expect to get better with use. Overall, well worth their cost.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There is some room for improvement on the sound tube it is very stiff non flexable, which makes it quite a bit harder to put the hearing aid on. But this is definitely a cheaper route than going through a doctors office.
Hi, Kristin, thank you for your feedback. We're happy to hear that you can live life on the go with your Go Ultra OTC hearing aids. We would, however, love to help you find a viable solution on adjusting the slim tubes on your hearing aids. Please reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist.
Rated 4 out of 5 stars
I heard you.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought very recently. Good product for the money. I wish the top was tan. Amplifies sounds. I know I will have to get used to it. Using only one side works without distortion, but using both is much better.
Hi, BigAI, thank you for your feedback and review. 😊
Rated 2 out of 5 stars
Great Fit & Usability, But Short-Lived Durability
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased this product for my Dad, and his experience has been mixed.
Good Fit: The design is excellent. It fits comfortably and securely, which made it perfect for daily use.
Easy to Use: Setting it up was a breeze.
Decent Voice Quality: The voice quality is satisfactory. While it’s not outstanding, it does the job adequately for most tasks.
Stopped Working Within 2 Weeks: Unfortunately, his positive experience was cut short. The product stopped working within just two weeks of use, which was quite disappointing.
Overall, while the product shows promise with its comfortable fit, ease of use, and decent voice quality, the lack of durability is a significant drawback.
Hi, thank you for your feedback. We're sorry to hear that your father's Go Prime OTC hearing aids stopped working. We would love to assist him with this matter. Please reach out to our support team at 302) 754-3190 or send an email to [email protected] and they will gladly assist.
Rated 3 out of 5 stars
Hearing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
ok but they do not stay in very well and they sound is rough.
Hi, Brian, we're sorry to hear that your Go Prime OTC hearing aids' fit doesn't feel secure. We'd love to help you find a viable solution. Please reach out to our support team at (302) 754-3190 or send an email to [email protected] so we can address this for you.
Rated 5 out of 5 stars
Great find
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These have done well make sure you have them in charging case are making contact they will stay charged for hours they are easy to adjust pitch to right hearing level well pleased had them for about six months.
Hi, Beardman48, thank you for your positive feedback and review. We wish you many years of healthy hearing. 😊
Rated 5 out of 5 stars
Hearing aid
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product was just what my wife needed.She had lots most of her hearing in her right ear. And they have made a great improvement in her quality of life.
Hi, Timothy, thank you for your feedback. We're sorry to hear that the Go Prime OTC hearing aids didn't meet your specific hearing needs. We wish you all the best on your hearing health journey.
Rated 4 out of 5 stars
Better than nothing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Helps in hearing but must adjust depending upon where I’m at. Tried the Go Hear support line by email twice but haven’t heard anything back!
Hi MichealM, we are sorry that you are not having a good experience with your Go Prime hearing aids. We would love to assist you and one of our support team members will be in contact.
Rated 2 out of 5 stars
Challenging to use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Volumn controls are tiny and difficult to manipulate. Also found the sound to be quite tinny.
On the plus side, they fit in the ear ok and they look nice.
Hi, BarryB, we're sorry to hear that you did not have a pleasant experience with your Go Prime OTC hearing aids and that you had problems with the sound capabilities. We would love to assist you and receive your feedback. Please contact our support team at (302) 754-3190 or send an email to [email protected].
Rated 4 out of 5 stars
they are very basic for the price
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are very discreet, but I can't find how to lower the volume, and it's hard for the elderly to know how to do it, the audio that is persine is loud and it's hard for them to get used to it
Hi, Home, thank you for your feedback. We would like to assist you with the volume and audio feature of your Go Prime OTC hearing aids. Please call our support team at (302) 754-3190 or send an e-mail to [email protected].
Rated 4 out of 5 stars
Here in a reasonable price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased them for my mom they seem to be working really well not had them but a few days, but very pleased. At the moment I have tried different kinds they seem to be the ones.
Hi, Maroun, thanks for sharing your experience! We're happy to hear that you can live life on the go with your Go Prime OTC hearing aids!
Rated 5 out of 5 stars
Great product, not so great fit ( for me)
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased these so I didn’t have to pay mega bucks for prescription hearing aids, they were outstanding, the problem I had was that I could not get the left one to fit correctly, the right was perfect but the left caused me some pain, so I had to return them, come to find out my left ear canal has a funky curve in it so I’m gonna end up getting custom fitted aids, but give them a try
Hi, Rich, thank you for your review and your positive feedback. We're sorry to hear that the Go Prime OTC hearing aids were not a match for your ear canal, but we're happy that you got the help you need and that you can hear life, on-the-go! 🦻😉
Rated 4 out of 5 stars
Go Prime OTC
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value. Easy to follow directions. Short break in time. I love them.
Hi, Kath, thank you for your feedback. We're very happy to hear that you can live life on the go with your Go Prime OTC hearing aids. We wish you many more years of healthy hearing! 🦻
Rated 4 out of 5 stars
Ears
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this for my mother I she loves it she can hear but she needs to learn how to control the volume
Hi, JoseF, we are happy that your mother is enjoying her Go Prime OTC hearing aids. We would love to assist her with the volume control of her hearing aids. Our friendly support team is ready to help. Please get in touch with them at (302) 754-3190 or send an email to [email protected].