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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 186 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 186 reviews
  • Rated 4 out of 5 stars

    FUNCTIONABLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOHEARING OTC AIDS ARE FIRST ONES OF SEVERAL I TRIED THAT ACTUALLY WORK. I CAN RECCOMEND TO OTHERS WTH MODERATE HEARING PROBLEMS. THE ADJUSTABLE LEVELS OF SOUND ALSO WORK.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, thank you for sharing your experience with us! We're very happy to hear that you can live life on the go with your Go Prime OTC hearing aids. 🙌 We wish you many more years of healthy hearing!🦻 gohearing

  • Rated 5 out of 5 stars

    Great hearing aids!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my husband and he's very happy wirh them ... and I'm thrilled ... no more having to yell! and the price is really good!

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Diana, thank you for your feedback and positive review. We wish your husband many more years of healthy hearing, on the go! 🦻 gohearing

  • Rated 5 out of 5 stars

    Hearing aids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the hearing aids alot but the domes were too big for my ears. Tried all of them and none of them fit properly.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Ellen, thank you for your feedback and positive review. We're sorry to hear that the domes were too big for your ear canals. We wish you all the best in your hearing health journey. gohearing

  • Rated 3 out of 5 stars

    What title?????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ear canal and hearing aids did not fit.

    No, I would not recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, JudithO, our support team would love to help you with the fit of your Go Prime OTC hearing aids. Please contact them at (302) 754-3190 for assistance. gohearing

  • Rated 2 out of 5 stars

    Zero customer support/ service!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very powerful for $500. My dads $80 aids were twice as strong and easier to use / set up. Problem is one broke but they lasted a little over a year.

    No, I would not recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, we sincerely apologize for any inconvenience you may have experienced with your Go Ultra OTC hearing aids. We realize this can be frustrating and we'd love to help you. Please get in touch with our team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 3 out of 5 stars

    Tricky to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are hard to understand. Think there needs to be better explanation of hearing levels. The first time the loudness went on it traumatized me so much that I was afraid to try it again. I tried to set it away from my ear for this reason but that doesn't work. There is a Number to call. I wonder if anyone has gotten any success with this?

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, goodbye, thanks for your feedback, we’re sorry to hear that you have had a problem with the volume functionality of the Go Prime OTC hearing aid. Please call (302) 754-3190 or email [email protected] and one of our product experts will happily assist. gohearing

  • Rated 5 out of 5 stars

    Works very well, glad I bought them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time owning a set, these work great fro me. Who needs to spend $1500+. I set program myself, and I can hear well and am very pleased with this product...hope they last a long time.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, smshariff, thank you for your review and positive feedback. 😊 gohearing

  • Rated 2 out of 5 stars

    Nothing to say

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like them because of the volume and I couldn’t control. I couldn’t hook up to the Bluetooth. It kept going off the Bluetooth and I was hearing a lot of static.

    No, I would not recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Curtis, thank you for your feedback. We apologize for any inconvenience you may have experienced with the volume control and Bluetooth connection of your Go Ultra OTC hearing aids. We would love to help you find a viable solution. Please reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 5 out of 5 stars

    Nice cheap hearing aid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, i actually use it for when I am sick and my ears get clogged up. It does work well, and i can hear people good when i do use it... recommend for people that have that same problem as me during the flu season...

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, thank you for your feedback and positive review. We're happy to hear that you can live life on the go with your Go Prime OTC hearing aids. If you have any questions or require assistance, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one to use. My father liked it and I feel for the given price I think it is the best

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Sann, thank you for your feedback and positive review. We're very happy to hear that your father can live life on the go with his Go Ultra OTC hearing aids. We wish him many more years of healthy hearing! gohearing

  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my aunt who has really bad hearing and hopefully this will do the magic and her hearing back!

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, thank you for your feedback and positive review. We trust your aunt will live life on the go with her Go Prime OTC hearing aids. If she requires any assistance, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for my mother. She likes them and is so glad she can hear a lot more. Thank you

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, thank you for your feedback and positive review. We're very happy to hear that your mother can live life on the go with her Go Prime OTC hearing aids. We wish her many more years of healthy hearing! gohearing

  • Rated 3 out of 5 stars

    It's worth it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit my ears,but it may fit yours!...........

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, HectorG, thank you for your feedback. We would love to assist you with the fit of your Go Prime OTC hearing aids. Please call our support team at (302) 754-3190 or send us an email to [email protected]. gohearing

  • Rated 2 out of 5 stars

    No

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't work for my husband because the device was too large to fit safely in his ear canal. Best Buy policies have been GREAT in terms of Customer Satisfaction.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Debbie, we're sorry to hear that the Go Prime OTC hearing aids were too big for your husband's ear canal. We wish him all the best in his hearing health journey. gohearing

  • Rated 5 out of 5 stars

    Mil hearing aids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these hearing aids gor my mil. She told me th a t she is hearing better.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, thank you for your feedback. We're very happy to hear that your mother-in-law can live life on the go with her Go Prime OTC hearing aids. 🙌 We wish her many more years of healthy hearing! gohearing

  • Rated 2 out of 5 stars

    Hard of hearing dad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad is very hard of hearing and these hearing aids did not work for him. The left hearing aid continued to buss, even though I changed the hearing aid sleeve. I would recommend this product if your not extremely hard of hearing.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Vacuum, thanks for your feedback, we’re sorry to hear that you experienced technical difficulties. Please call (302) 754-3190 or email [email protected] and one of our product experts will happily assist. gohearing

  • Rated 5 out of 5 stars

    Hearing aids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to adjust and put on, tha battery last for a long time

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, thank you for your feedback. We're very happy to hear that you can live life on the go with your Go Ultra OTC hearing aids. We wish you many more years of healthy hearing! 🦻 gohearing

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hear extremely well with them in. Stay in the ear very well.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, KennethB, thank you for your review and feedback. 😊 We wish you many more years of healthy hearing. gohearing

  • Rated 5 out of 5 stars

    Father loves these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my father, who had tried several other OTC options in recent years. These are by far the easiest for him to use with great sound quality. I've also been impressed that the manufacturer has reached out to us to offer any needed assistance though not thrilled at BB sharing my personal phone number without telling me.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Jessica, thank you for your feedback and positive review. We're very happy to hear that your father can live life on the go with his Go Ultra OTC hearing aids. We wish him many more years of healthy hearing! gohearing

  • Rated 4 out of 5 stars

    Birthday gift of sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A family member has had some problems hearing over the last couple of years. Gave these to them as a gift of for their birthday, now they can hear. They have been through alot of hearing aids, hopefully these ones stick. They do stick out the ear a bit, but no more that your standard ear buds.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi. Techhead, thank you for trusting our product to take care of your hearing health. May you be very happy With your Go Prime hearing aids. 😊 gohearing

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