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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 186 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 186 reviews
  • Rated 2 out of 5 stars

    needs replacing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left ear was fine. The right ear did not change programs correctly. I am returning them for a new pair.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Gene, thank you for your feedback. We apologize for any inconvenience you may have experienced with changing the program on your right hearing aid. If you require any assistance with the return process, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 4 out of 5 stars

    Pretty good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to dial on ranges, but was pretty good when it was right

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Hunter, thank you for your feedback and positive review. If you require any assistance, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. We wish you many more years of health hearing on the go! gohearing

  • Rated 5 out of 5 stars

    Hearing aids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hearing aids work better than the higher priced one I tried.. I am satisfied!!!

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, DebbieZ, thank you for your feedback and review. 😀 gohearing

  • Rated 5 out of 5 stars

    Hearing aids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my dad with hearing problems. He loves this

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Sergio, thanks for sharing your father's experience with us. We wish him many more years of healthy hearing, on-the-go! gohearing

  • Rated 5 out of 5 stars

    hearing aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a gift, after 2 months i stilll see the person wearing it.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Luigi, thank you for your feedback and positive review. We wish them many more years of healthy hearing on the go! gohearing

  • Rated 2 out of 5 stars

    Ear amplifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all what package says. Sure isn’t a hearing aid Maybe an a amplifier

    No, I would not recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Matthew, thank you for your feedback. We apologize for any inconvenience you may have experienced. The Go Prime OTC hearing aids are, however, legitimate hearing aids and not amplifiers. If you have any questions or require assistance please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 5 out of 5 stars

    Good hearing aid

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than the amplifiers I bought. Helps with hearing and easy to use.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, ArtU, thank you for your positive feedback and review. 😊 gohearing

  • Rated 5 out of 5 stars

    Hearing aid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hearing aid takes a little time to adjust but once the settings are in, works like a charm.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, JonR, thank you for your feedback and review. 😊 We wish you many more years of healthy hearing! gohearing

  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ear pieces. high quality ans easy to wear. No issues adjusting volume or mode.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, DanielE, thank you for your positive feedback and review. 😊 gohearing

  • Rated 1 out of 5 stars

    A massive step backwards from prescription devices

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bias: I have congenital moderate hearing loss and have worn hearing aids for nearly 40 years. I've been wearing In-The-Ear (ITE) devices similar in size to this for most of that time. I was hoping these would work as a back-up pair I could use if my prescription devices broke. I only intended to use them for a week or two as needed. I found them intolerable even for short use, however. The fit was, obviously, never going to be as good as prescription devices, which are custom molded. Even so, I found them irritating and not really secure regardless of which mold I tried. Because the fit is loose, pressing the volume/program button is not consistently repeatable. Sound quality is bad. They sound like the analog hearing aids I wore 25 years ago: tinny and unnatural. Like a long distance phone call in the 1980s. Feedback suppression is bad. This has 8 levels of volume, but anything past 4 was full of feedback. And again, I tried all three ear molds.

    No, I would not recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Aaron, thank you for your review. We apologize for any inconvenience. We understand the above queries can be very challenging. Our support team would love to have feedback from your side and try to help you adjust the elements that you struggle with. Please contact them on our toll-free number at (800) 499-1336. gohearing

  • Rated 5 out of 5 stars

    Gohearing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very good. I improve my listening with Gohearing device. I recomend it. Very good price.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Thank you for your review and positive feedback. 😊 gohearing

  • Rated 4 out of 5 stars

    Go Prime OTC Hearing Aids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an OTC hearing aids it works great. I started using it the same day with great results.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, TheArtofWeb, thank you for your positive feedback. We are happy that the Go Prime hearing aid is making a difference in your life. 😊 gohearing

  • Rated 2 out of 5 stars

    Hearing aids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant feedback and echo. Could not be ajusted when in my ears.

    No, I would not recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, we're sorry you are experiencing noise feedback with your Go Prime OTC hearing aids. We would love to assist you with this matter. Please reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 3 out of 5 stars

    Not well equipped

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well for a time but for someone with a deeper hearing loss, it doesnt last.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Tracy, thank you for your feedback. We're sorry to hear that your Go Prime OTC hearing aids did not meet your specific hearing needs. If you have any questions, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 2 out of 5 stars

    OTC hearing aid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds more like a speaker. It’s loud and can’t turn down the volume with only quiet or loud modes.

    No, I would not recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Rv2019, we apologize for any inconvenience you may have experienced with the sound quality of your Go Prime OTC hearing aids. Please contact us at (302) 754-3190 or send an email to [email protected] for our support team to assist you. gohearing

  • Rated 5 out of 5 stars

    For Husband

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby is happy. For the price and quality was good ...

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Tracey, thank you for your positive feedback and review. 😊 gohearing

  • Rated 5 out of 5 stars

    Great for hearing better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine Kept reading instructions over works good

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Kenpen, thank you for your review and positive feedback. gohearing

  • Rated 5 out of 5 stars

    Lovenit!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the fit and most important the price!

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Rufxstuf, thank you for your review and positive feedback. 😊 gohearing

  • Rated 5 out of 5 stars

    Gooooddd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooddddddddddd product, i will recomend to my family

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Barbara, thank you for your feedback and positive review. We wish you many more years of healthy hearing on the go. gohearing

  • Rated 3 out of 5 stars

    Hearing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt able to adjust for me. This may work for someone who has minimal hearing los

    No, I would not recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Fryer, we apologize for any inconvenience caused. Our support team would love to help you with your query to find a suitable solution. Please get in touch with our team at (302) 754-3190 or send an email to [email protected]. gohearing

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