Customer Ratings & Reviews

The device came really fast and looks totally new!

The phone seemed to work but had software issues. The packaging was underwhelming to say the least. It could have been damaged easily during shipping. The charging cable and brick looked like it was taken out of the recycling bin. The red usb c cable was twisted and dirty. The brick was from a brand called BLU. The reason I was buying the phone was to upgrade to a higher resolution for better video quality. The Best Buy website shows this phone as 1440x2560. I didn't see a difference compared to my current 1080p resolution phone. Checking on the Google website my eyes were correct as this phone is 1080x2400. You would think a tech company selling tech would get the specifications correct. I returned the phone and told the customer service rep about this. He wasn't interested in the incorrect listing on the website and just handed me my return receipt. If buy something from Best Buy, make sure it is new. However, stay away from Geek Squad refurbished items.

Great condition like new although it wasn’t wrapped the more securely. The cable was also generic but otherwise phone was of great quality

Wouldn't even know it was used if not for minor scratches around the charging port. I had a bit of trouble getting the SIM card slot open but otherwise the battery is great and everything runs smoothly. Makes my previous phone's camera look like trash.

No issues for Refurbished. No blemishes, scratches etc. No hardware issues. Great phone with minimal apps and more control of the device.

Great phone and great deal. This is the second Google pixel we have bought.

The first order arrived and was not the phone i ordered. I ordered the Pixel 6, but was sent the Pixel 6A I took it back to the store and they immediately reordered the correct phone. It came in weird, minimal packaging, but it was in better condition than i thought it would be, as it was a reconditioned phone. Was really pleased with the customer service.

They came dirty and scratched. With a jbl type c cable not happy with item.

User friendly for those of us older than the millennials.

The phone was exactly as described and my wife loved it.

Solid phone for my daughter when she broke her tmobile branded cheapo phone. Refurb is like new and everything works and looks new.

The phone works great I should have gotten a charger with but didn't so I had to pay $15 for one that's why the low rating

Looks and works like a new phone. Very satisfied with performance. Like a new phone for less money!

The phone itself seems fine but the packaging was the most miserable I've ever seen in a refurbished device, it could've easily gotten damaged.

i purchased a google pixel 6 last week for delivery at my home, but what arrived was a 6a and the $85 of accessories i also purchased are not compatible. i'd like to get the phone that i actually purchased and paid for please. thank you!

I bought the phone and when I put the chip in it it turns out that it is blocked, I'm traveling and I'm going to lose my money because I can't go change it

Software webt bad after 3 month could not be repair

When I picked up was not well organized. But someone helped me where to pick the cell phone. Besides that, the cell phone is great! My grandson enjoyed it.

The phone came in looking brand new and exactly like in the picture. It works great. The only odd thing about how the phone shipped is that it shipped with a cable that I thought was supposed to charge the phone, but it doesn't. It also did not come with one of those little paper clip looking things that you have to use to get the sim card tray open, so I used a sewing needle to get it open and it worked. It has the latest android version and a lot of neat little software features.

It came in as described, no scratches, as good as new