Customer Ratings & Reviews
- Model:
- GSRF GA01478-US
- SKU:
- 6440608
Rating by feature
- Value
Rating 3.0 out of 5 stars
- Quality
Rating 3.0 out of 5 stars
- Ease of Use
Rating 3.3 out of 5 stars
Customers are saying
Customers find value in the Geek Squad Certified Refurbished Pixel Buds for their excellent sound quality and comfort. Many reviewers specifically mention how the earbuds fit snugly and securely in their ears. While some users have concerns about connectivity issues and battery life, the reasonable price point and refurbished condition are also seen as positive aspects.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Great produ t
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you own a pixel these are almost mandatory. They are missing a few features and I am sure the new ones will have them but, these are solid and comfortable.
I would recommend this to a friend - Cons mentioned:Battery life, Ear tips
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with them. First off they only came with the large ear tips and I need medium size. Had to order the right one. Second they don't sound that good and aren't loud. And last the battery dies pretty fast.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Brandon,
We appreciate your time in sharing your feedback with us. We’re sorry for any inconvenience that you experienced with the Pixel buds and we’d like to improve your experience. If you’re willing, we’d like to take a closer look at the volume and battery concerns that you’re having with the Pixel buds and we’ll do our best to help. Please reach out to us here: https://support.google.com/googlepixelbuds/gethelp
Refurbished Buds Geek Squad Testing Failed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I received the buds, they right earbud made a buzzing/hissing sound in the right earbud. I was able to return the earbuds, but now they are out of stock and I can't try again with another set of refurbished Pixel Buds. The product description for these states that "Geek Squad Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away." That clearly didn't happen, because if these had been tested, it would have been clear that the right earbud was defective. It seems as though this refurbished product wasn't tested at all, which is a basic failure. I also reached out to Best Buy customer support to see if there was something they would do to make this right, but all they would do was process the return.
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound quality
Google Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work and sound great, they fit in the ear well and stay put, there is no bleeding out of the sound that others don't wish to hear.
I would recommend this to a friend - Pros mentioned:Sound quality
Number one bluetooth headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my pixel buds. When I switched over to android I wanted to switch to a platform. When google got a pixel 4a and buds. The buds easily replaced my airpods. When I watched reviews everyone kepts saying they loved them but the sound needed more bass. Well when I got mine the app updated and now there is a bass boost. Wich makes them hit so good. I recommend to everyone not to mention google assistant in your ear.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best comfort and sound at Best buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! What awesome comfort and sound. Anyone who has a pixel you need these. The price is right and Best buy :-).
I would recommend this to a friend - Pros mentioned:Sound quality
Work well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good and they have very little lag. I will say that occasionally, they think they have been taken out of my ears when they haven't.
I would recommend this to a friend - Cons mentioned:Connection
Pixel buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you recieve a phone call while you are streaming music, There is a connectivity issue the. Otherwise it's good and perfect product
I would recommend this to a friendBrand response from Google Team
Posted .Hi Bobby1997, we're glad you liked your Pixel Buds. However, we're sorry to hear about the connection issue you experience when you receive a call while streaming your favorite music. We'd love to know more about what is going on with your Pixel Buds and see how we may be able to improve your experience. Please feel free to reach out to our support team here: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Sound quality
Good option
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality buds. Wish they had better sound isolation. Too much outside noise slips through. Good sounds. Good battery.
I would recommend this to a friend Great buds but missing parts.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Buds are awesome, connected to my Pixel 4 XL phone easily. The only problem, the medium ear pieces are missing. I'll have to return them. Hopefully, the inspection process will catch any missing items. I'm disappointed by the Geek Squad.
I would recommend this to a friendbest ear buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome works well with pixel, reads my messages, and great distance from my phone.
I would recommend this to a friend- Cons mentioned:Connection
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds have a terrible connection since day 1. Google has been promising software fixes, but nothing is working. Buds cut in/out if phone in pocket. Sound intermittently cuts out constantly. Buds will power down even though they have a full charge. I've done everything to fix it. Factory resets, wiping bluetooth settings, cleaning all surfaces. Nothing works. This is straight up a bad product and Google should be embarrassed that they released it in this condition.
No, I would not recommend this to a friend - Pros mentioned:Fit, Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of earbuds , happy to buy them without any issues.
I would recommend this to a friend Pixel earbud review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these best buy refurbished, they were full of earwax. Had to return them because of how full of earwax they were
No, I would not recommend this to a friendRather buy Apple's AirPods 3!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not perform well for its price. It's small and pretty, but you can't experience great sound. Rather buy Apple's AirPods 3!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi gyuwise, thanks for letting us know of your experience with using the Pixel Buds, and we’re sorry to learn that you’re not getting great sound quality.
In case you're using your Pixel Buds in a noisy environment, you may want to check out Adaptive Sound feature which subtly and automatically optimizes volume based on the noise level of your environment. To enable Adaptive Sound, simply follow these steps:
- On a Pixel phone with Android 10+: Go to Settings > and then Connected devices > and then Pixel Bud's settings.
- Other Androids: Open your Google Pixel Buds app.
- Tap Sound and then Adaptive Sound.
- Toggle Adaptive Sound.
We also recommend trying out all 3 ear tip sizes to find the most comfortable tip for you, and ensure that you get the best ear tip seal. A good seal will definitely impact the sound quality, and will increase the bass sound levels that you hear. You can also check out how to properly adjust your Pixel Buds to best fit your ear at our help center article: https://support.google.com/googlepixelbuds/answer/7573099
If you’d like us to have a closer look, please feel free to reach out to our support team for further assistance here: https://support.google.com/googlepixelbuds/gethelp
Google ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad just had to return due to minor static heard from the L ear bud and the comfort was not the greatest
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Angel23,
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve had to return your Google Pixel Buds. Should you decide to give Pixel Buds another try in the future, we'd be more than happy to help you with any question and concern you may have with Pixel Buds here: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Sound quality
Pixel buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was still paired to previous device. Easy to remedy. Good quality
I would recommend this to a friend - Pros mentioned:Sound quality
Refurbished is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like brand New definitely buy again and again.... Truly awesome product
I would recommend this to a friend Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google - Geek Squad Certified Refurbished Pixel Buds True Wireless In-Ear Headphones - Clearly White Average. not as good as other earbuds
No, I would not recommend this to a friend- Cons mentioned:Ear tips
Good Refurbished Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refurbished product. It was reset to default settings when returned and also it looks clean. The only issue I would say that, I was given 2 pair of Ear Tips and I think they have 3 sizes. The size that is missing is my size. But it works amazing so far. No complains!
I would recommend this to a friend