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Customer reviews

Rating 4.1 out of 5 stars with 2733 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,733 reviews
  • Cons mentioned:
    App compatibility

    Rated 3 out of 5 stars

    Meh…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better. I hate using the home app because it totally sucks and with these you have to use the home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ThatGuyD, thanks for sharing your feedback. We're sorry to hear that you didn't quite like the Google Home app for Nest Cam (Battery).

      We understand that you have enjoyed using the Nest app with your Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections, such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign in to both the Nest and Google Home apps.
      - Your homes, and home members will be aligned across the Nest and Google Home apps.

      If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532

      For any other support needs you may have, please consider contacting our support team. We'd be happy to entertain you and answer any questions you may have by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    michigan camaras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good view and overall great product. Just wish it came with a longer power cord.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi saugatuck, we appreciate you for sharing your feedback with us about the Nest Cam (battery). You can use the Nest Cam weatherproof cables (sold separately) which are available in 5m and 10m if you want to plug your camera into an outlet for continuous power. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable.

      We're taking your feedback seriously to work on improving our products and services. And if you need help with any concerns about your camera’s performance and features, you can simply visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Nest Camera Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the resolution should be a lot better but it’s a very reliable camera.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, DavidR. We’re glad you’re enjoying the reliability of your Nest Cam (Battery). That said, we hear your concerns about resolution. Here’s how to get the most out of your device:

      Change video quality settings:
      1. Open the Home app.
      2. Tap and hold your device's tile.
      3. At the top right, tap Settings.
      4. Choose Video.
      5. Under “Video quality,” choose Max or High. High settings use less bandwidth. Max settings use more bandwidth.

      Reach out to us anytime here: https://support.google.com/googlenest/gethelp? Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ................,,,,.............. The Best camera .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nest Cams

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little cameras so far. get funky in cold weather. Vulnerable to Wifi manipulation, but you gotta be near by to do that. probably get a glimpse before such a sofisticated theif actually knocks your wifi offline.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera at a decent price. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Placed them around the perimeter of the house and they work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly disappointed, but decent features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying that it only works on the google home app and not the best app. Otherwise, sent camera. It stays on 24/7 if you keep it contected to power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest outdoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and easy to install. I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to install and connect to my google home system

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    They don't work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its functions are slow and the internet connection is lost quickly.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, JonathanS. We’re sorry you're running into connectivity problems with the Nest Cam (Battery) — we totally understand your frustration. Here are some troubleshooting steps to get your device running smoothly:

      1. Check your camera’s distance to the router: Your camera may be out of range or it may be too close to the router.
      2. Restart your camera: When you restart your camera, it will refresh its connection. Instructions depend on what kind of device you have.
      3. Restart your router: When you restart your router and modem, it will reset your internet connection.
      4. Check the settings on your Wi-Fi router or access point: In some cases, settings on your router or access point could cause a problem with the connection. High firewall security or parental controls can block new devices from connecting to your Wi-FI network

      Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies too quick, it suposed to last more than a week

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, UlyssesD. We’re sorry to hear you’re having to charge the Nest Cam (Battery) so often. The battery life will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here’s a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality for a 2mp sensor. Long lasting battery as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set-up. The video is good quality during the day & at night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, easy to install.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in my garage - very easy to do. Works great with my Google video doorbell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were bigger and heavier than I thought so I returned them. Not saying they bad because I never used.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Abcd, thank you for the feedback on the Nest Cam's dimensions and weight. We're sorry to learn that you returned the device. If you decide to give it another go and need assistance with the Nest Cam in the future, you can contact us on our Google Help page anytime. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy install. They are great for short term rentals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, install was easy (I bought and installed on a separate gutter mount so I wouldn’t have to drill anything in my house), I like the nest software - it’s tied to my doorbell and and an inside camera too- the motion detection works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Secure!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is nice and crisp with zoom capabilities. It also is capable of seeing in low light enviornments. It learns faces and notifies you when they are spotted. Very nice addition to my security system!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the cash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to tell the difference between a package a person or an animal.

    I would recommend this to a friend
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