The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,726 reviews
Rated 3 out of 5 stars
Not worth it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dissapointed....We had an older nest camera that was plugged into a power source, so it recored all the time. This one does not do that and only records when it sees activity, but it's not that reliable. Even when there is activity sometimes it doesn't record, especially at night. I will be looking into a different brand of camera soon.
Hello there, JoeM. Thanks for sharing your concern on your Nest Cam (indoor, wired). We're sorry to hear that your experience with the device has been less than ideal. The option for continuous 24/7 video recording is available with a Nest Aware subscription. To know more details about Nest Aware, you can visit the Google Help article here: https://support.google.com/googlenest/answer/9233159
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not catch most motion no matter what settings are turned on. Not compatible with the older version of NEST so I have to use both apps. Best Buy doesn’t even offer a 30 day return window. It took me two weeks to install them and now I’m stuck with them.
Hi there, thanks for letting us know about the issue. We´re sorry to hear that the motion detection feature isn´t working with your Nest Cam (Battery).
We appreciate that you liked using the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery): - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup. - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup. - One account to sign into both the Nest and Google Home apps. - Your homes and home members will be aligned across the Nest and Google Home apps.
Motion detection on Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below: 1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap. 2. Change the angle of your camera and account for the lighting in the surrounding area. 3. Restart your Camera.
We'd like to help you troubleshoot the motion detection issue further with your Nest Cam (Battery). If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenesthelp
Rated 4 out of 5 stars
Indoor outdoor Camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far this camera has been working great but I believe the microphone and speaker could be better
Hello there, Hoot.Thanks for sharing your feedback on the Nest Cam (battery). We appreciate you for pointing out the things we can work on, and we’ll share this with the right team for future improvements. Meanwhile, you can adjust your Nest camera audio settings to turn the microphone off or on, change the microphone sensitivity, and set up audio notifications. Visit the links below to learn more about the audio settings:
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never owned an outdoor camera but felt I needed the security. My son suggested spending the money necessary for a good quality easy to use camera. I did purchase the cord so no need for battery charging. The magnet is extremely strong. The pixel quality is great. It even picked up a cat during the night.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding addition to my nest products. The wireless capability was perfect as i was installing these at a property i am flipping. It gave me the flexibility to post them without having to worry about the cord being cut. Only have had to recharge them once a week so far and that has been a major help.
Hey there, ElPatron759. Thank you for posting your review on your Nest Cam (battery). We're glad to hear that you had an easy time installing the device. The quality of the video depends on the available bandwidth from your internet connection for streaming live video. The higher the quality setting is, the more bandwidth is used. we recommend checking the Google Help article here to change the quality settings: https://support.google.com/googlenest/answer/9218596
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. We use google nest products all through our house