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Customer reviews

Rating 4.1 out of 5 stars with 2727 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,727 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Hate the new cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new cameras are not compatible with the previous cameras and app. Doesn’t keep video records long enough to check them

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Bonnie, thanks for your feedback. We´re sorry to hear about your disappointment with the Google Home app.

      Our goal is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      You may transfer your old Nest cameras to the Google Home app together with your Nest Cam (Battery). Here's how: https://support.google.com/googlenest/answer/9893532

      Our support team would be happy to help you with your support concerns. Please reach out to our support team here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Camera is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera cuts out when it’s not powered up, and its wireless connection is unreliable.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Aamir985. Thank you for sharing your concerns about your Nest Cam (battery). We're sorry to hear that you're having some connectivity issues with the device. It's important to us that we provide you with the best help possible and identify the cause of these issues you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great video good battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Cameras and they work seamlessly with the google home app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google nest is a ripoff. Google play is a crooked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure crap with slow response and very late response to activity. Did not capture criminal activity untill escape was not able to be seen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Difficult to Operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not get cameras to connect to Google Home. Attempted 3 separate times.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, ERH1. It's unfortunate to hear that you're experiencing some difficulties with setting up your Nest Cam (battery). We appreciate you sharing this with us and recommend that you reach out to our support specialists so we can better identify the cause of the issue and provide you with troubleshooting tips that may improve your overall experience with setting up and using the device. Please contact us on our Google help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install, great picture, great add to our Nets family of products

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    We love google home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and does what we need it to do! Very clear recordings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera for battery only model. I do not like that this is not accessable on the nest app. Everything is on google

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and placement. Bringing it online was a piece of cake

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get them to connect and ended up taking them back.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, we're sorry to hear that you had a difficult experience with Nest Cam (battery) and that you had to return the device. This is not the initial impression we want you to have with the products we provide. If you’re ever considering Google products in the future and need help with setting up or installing a device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest cam is very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for indoor/outdoor use. Nice and clear captures.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery keeps draining it won’t turn keep a charge

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup very fast connected to camera from remote location

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good add on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect add on to my current nest cameras, can't complaint.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT work with Nest App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you currently have Nest products and manage them with the Nest app you will be VERY disappointed with this purchase since you can not add it to your existing Nest account. If you have migrated you can add it to your Google Home app but it will NOT show up in your Nest app. In addition, the features are limited within the Google Home app. This is a hige mistake by Google. I have returned this product after about four hours of trying to find a work around.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JCB3, thanks for sharing your review with us. We're sorry to hear that your experience with the Nest Cam was disappointing. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you decide to give our products another go we'd be more than happy to assist you in the future. Nest

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really disappointed with this purchase. Google Home, which is what this runs off of is very difficult to operate. Setting everything up was a major pain. Many times these cameras did not catch movement that a normal camera would’ve caught. I would not recommend these cameras to anyone.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Filippelli74. We're sorry to learn that you had a disappointing experience with your Nest Cam (battery). We're constantly working to enhance the Google Home app and improve the performance of the app and how it integrates with your devices. It's important to us that we provide you with the best help possible and identify the cause of the cameras not catching the right moments for you. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nest was good. Dont buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps going to save battery although is plugged to electrical 24/7 its crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Google camara review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work well constly having problems getting tired of it

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Morticia. Sorry to see the Nest Cam (Battery) didn’t work out for you. We’d be happy to look into what could be happening and get a resolution for you — when you get a second, talk to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean picture qualities a1 i will buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This completes the sight around my house and i love it.

    I would recommend this to a friend
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