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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 388 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the Nest Learning Thermostat's overall performance and ease of use as significant advantages. The design and temperature sensor are also well-received, with users appreciating their modern aesthetic and functionality. Installation is generally considered straightforward. However, some users have reported connectivity issues and uncertainty regarding compatibility with other Nest products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 388 reviews
  • Pros mentioned:
    Design, Temperature sensor

    Rated 5 out of 5 stars

    Wonderful update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade to the old ones, Loving the second sensor as it really helps cater to specific areas of the house at the right times. The super skinny face is a little bit strange looking from the side with the big base behind it. But looking directly at the unit, it is gorgeous.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Happy to hear from a long time Nest user. Thanks for the five star review, Steve! Nest

  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    advanced eco features at affordable pricing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So stylish and sleek and very convenient to install and use, it offers variety of advanced eco features at affordable pricing!!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We call that a winning combination, RavikumarC. Here’s to always being comfortable! madebygoogle

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick design, easy installation and simple setup.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      That’s a win-win in our book, Jeff. Thanks for the five stars! madebygoogle

  • Pros mentioned:
    Ease of use, Temperature sensor

    Rated 5 out of 5 stars

    Best Thermostat We've Ever Used!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner and I move a lot and we've experienced a lot of different thermostats. I have to say that this is the best, easiest, and most fun experience we've had with a thermostat! Using the Google Home app is a cinch and you can easily switch the thermostat to different sensors in your home so you can get the best temperature where you want it! We'd definitely recommend to all our friends and family!

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      We knew it — thermostats CAN be fun! Thanks for taking time to leave us a review, Butlerjp0. Here's hoping your friends and family take you up on the recommendation. Nest

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing Gen 4 thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat a huge upgrade from generation 3 the screen is bigger and more vibrant very high tech love the home screens now you can pick to have the weather displayed and now its animated shows rain or thunder and sun as your current weather progresses in real time i also loved that bestbuy delivered it on launch day very awesome in their part thank you get this gen 4 thermostat you wont be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature sensor

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, good temperature I love it , super cute

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Glad installation was a breeze, gaby. Thanks for the five stars! madebygoogle

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fine but liked 3rd gen more.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest replaces our 3rd generation Nest which stopped working for reasons unknown. The new Nest has been working fine but truthfully there are features of the 3rd gen that I prefer. I liked the appearance of the dial and how it turns to set temps or programs. These are minor and I will get used to them but I was happy with the previous one until it stopped functioning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best investiment for Our Home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Thermostat (4th gen) is powerful in cooling the temperature throughout our 4-bedroom home. The Temperature Sensor (2nd gen) is also a good addition: the rooms will have similar temperatures to the room the sensor is in. The thermostat is easy to use and can be controlled from afar by wifi. Great investment!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the five stars, EOjago! madebygoogle

  • Rated 5 out of 5 stars

    Smart, sleek, and saves money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this thing is awesome. The setup was stupid easy — the app basically does all the work for you. The polished black look is super clean and gives my wall that modern vibe. The temp sensor that comes with it is a game-changer. I dropped it in my bedroom and now it actually stays the perfect temp at night. It learns my routine, saves energy, and I can tweak everything from my phone or just tell Google to handle it. If you’re on the fence — just get it. Worth every penny.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      In the comfort zone no matter where you are, BenjaminE. Thanks for the kind words! madebygoogle

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Upgrade from 3rd Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize that this version of the learning Thermostat(4th gen) would be that much different than the 3rd gen. It looks much improved and I like that it shows both the internal temp and what you set it to. The screen comes on automatically when you walk towards it. The most important reason I got this is that my HVac system is multifunctional and this thermostat can effectively make things more efficient. I know that my big house is now heating up properly. I use the Sensors to get areas of my house that normally would go unnoticed. To get this working properly, I needed to Google Nest Power Connector since my unit did not have a dedicated C wire. That Connector seemed to make things work much better as I understood that power wouldn't work correctly without it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature sensor

    Rated 5 out of 5 stars

    Exactly what i needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an older home and there is always a huge temperature difference between my first and second floor. With this smart thermostat, I’m able to automatically adjust temperatures based on the times that I will be in either floor. This has relieved major annoyances I used to deal with on a daily basis. 100% recommend!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      The perfect temperature from top to bottom, Fern! Thanks for being part of the Nest family. madebygoogle

  • Rated 5 out of 5 stars

    Smart, stylish, and saves energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Thermostat is one of the best upgrades I’ve made at home. Setup was easy, and it quickly learned my schedule to keep the house comfortable while saving energy. The included Nest Temperature Sensor is a great bonus—it helps balance out rooms so the whole place feels just right. The polished silver finish looks premium and blends nicely with my décor. Controlling it from my phone or with Google Assistant is super convenient, and the energy reports are a nice touch. Overall, this thermostat and sensor combo is smart, reliable, and well worth the price.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Brains and beauty are the perfect duo, ChristianC. Thanks for the five stars! madebygoogle

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Nest thermostat. This version looks clean on the wall and I love the design. Features work well too.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Smart and good looks are a winning combo! Thanks for the five stars, Tmoney. Nest

  • Pros mentioned:
    Temperature sensor

    Rated 5 out of 5 stars

    Great product, not great look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had nest thermostats before, and have been quite pleased with the ease of scheduling temp changes, and enrolling in automated programs through the thermostat with the power company to take advantage of Rush Hour savings and rewards. A personal preference: i hate the new look. Its sort of mushroom shaped, and the wall plate is round, so when replacing other brands, you have to repaint the wall, because the corners are exposed. The temperature sensor is fantastic. We discovered our childs room is a cold spot, and put the sensor in there. Since then, it has done a great job of averaging out the temperature across the whole floor to ensure acceptable heating levels.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Always happy to hear from a long time Nest user! Thanks for sharing with us, Jeff. Nest

  • Rated 4 out of 5 stars

    Convenience-Comfort-Efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be honest, it's a thermostat! A very high quality one so I give it high marks for that. It's not the cheapest or easiest to use(to turn off the system at the device you have to navigate into the settings and find off), so it doesn't get a perfect score. The convenience of the app immediately allows you to be more comfortable and the extra sensor adds to that. You can use it as the primary and let the temperature follow you around the house! Lastly it won't magically make your old furnace more efficient. It will give you more control which should save you some money without trying.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      We’re happy to hear you’re enjoying your Nest Thermostat Gen 4, AdrianW! We hear your concern on navigating to turn off your system through the thermostat. You can use the Home app to turn off your system rather than going to the thermostat each time — here’s how:

      1. Open the Google Home app.
      2. Tap Favourites or Devices and then select your thermostat.
      3. Tap Temperature mode.
      4. Select Off.

      Here’s a link with more details: https://support.google.com/googlenest/answer/9251570

      If you have any other questions, reach out here: https://support.google.com/googlenest/gethelp? Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box excellent and I must say im very happy with my purchase. Shipping was quick and when it arrived it had all the parts and installed very easily. Would highly recommend.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for the kind words, Hunter. madebygoogle

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Works and looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Wifi works great, and it looks very sylish.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We call that a winning combo, 956reviews. Thanks for the kind words! madebygoogle

  • Pros mentioned:
    Ease of use, Temperature sensor

    Rated 5 out of 5 stars

    Lower Energy Bills!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EZ install - Uses google home app instead of nest app. Temperature sensor helped me adjust temp variances in the house to be more accurate. Install was easy and enjoy having the house swap to ECO while I'm at work.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Now that’s living smarter, not harder, Adam. Here’s to effortless control at your fingertips and making every room feel just the way you like it! madebygoogle

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome, I love it makes life very easy

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Time to sit back and relax, Jazzy! Thanks for being part of the Nest fam. Nest

  • Rated 5 out of 5 stars

    Good at the end but buyer beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new thermostat to replace one that broke. I thought I would save a few bucks and purchased open box. I got home and found that the device was missing the sensor. On return staff told me that because It was marked excellent condition they may not be able to refund me because I could have taken the sensor. I eventually got a refund and my replacement. The thermostat is great I love it and it's better at regulating an even temperature in the house but I would suggest avoid open box or open it at the counter to verify all devices are in box

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We appreciate you sharing your thoughts! madebygoogle

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