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Customer reviews

Rating 4.8 out of 5 stars with 134 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

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    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-134 of 134 reviews
  • Rated 2 out of 5 stars

    BAD BLUETOOTH and sound recorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is very good. Bluetooth is useless, drops connection or disconnect alot. Sometimes about a minute of use, maybe it will come back maybe not. Recording doesn't pick up higher frequency, mostly bass sounds come in good. This is pretty bad for a Pixel 10 XL, phone that costs over $1100.00, my previous Moto phones were alot less and Bluetooth was reliable and recorded sounds better. Maybe Samsung or iPhone do it better.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Dave,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 10 Pro XL.

      To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Perfect Android Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Screen resolution is excellent. Perfect for business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google pixal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help explaining product and finding accessories

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mani abilash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone it has all the updated versions in it Camera is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noticeably faster and smoother than the pixel 8 pro

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Pretty great switching from Iphone

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pixel I've owned and I had an iPhone 14 plus in between. I do not think I'll switch back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poro's and cons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love the phone just that a day ago it froze for a few hours and I couldn't even turn it off

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Overall, it is a very good phone. Pure Android +AI

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 10 Pro XL doesn't look very different from its older brother Pixel 9 Pro XL. The outside look is the same. Same size and same shape. The performance on the other hand is completely different. Especially camera and AI. What is very good about the phone: The camera system: Pixel 10 Pro XL had an amazing set of cameras that features a triple rear camera setup with an upgraded 5 times telephoto lens. It heavily uses AI to deliver stunning sharp photos even at 100 times zoom. Obviously competing with some other brands. Google also added a Camera Coach feature that gives you tips on how to get the perfect shot. AI: I should have started first with this side of the phone. The camera is amazing! The phone is centered around the Google Advanced AI capabilities. The new Tensor G5 might not be very powerful executing some heavy tasks but it runs the AI Gemini very well. Fast and very productive features. Display, which is another important item of a phone: The Pixel 10 Pro XL offers a 6.8 inch OLED screen (LTPO) which is very bright and can be used outdoors in direct sunlight. The refresh rate is variable and ranges from 1Hz to 120Hz by the phone G5. It extends the battery life and provides smooth visuals. OS updates: This Pixel 10 Pro XL is under 7 years Google OS support of security updates. Battery: It lasts long enough. I was able to use it (heavy to moderate usage) the whole day without needing to be re-charged. Qi2 Wireless charging is supported and some kind of MagSafe magnet is also added. Wired charging is fast too. I use a 30W charger that brings the phone up to 80% in no time. Not very good: The Pixel 10 Pro XL is on the heavy side... Performance: As I mentioned earlier, the Tensor G5 chip is not a significant improvement. It lags behind the raw processing power when compared to other brands... Some heavy games might not perform well. Video Quality: The camera's video capturing is still under development. Hopefully some new improvements will follow soon. eSIM only: I was shocked to see that Pixel is using an eSIM only for the Pixel 10 Pro XL released in USA. I am not very happy for it... In general, this phone is excellent for daily use. It provides an exceptional AI, top-tier cameras, bright display and pure Android user's experience. While it is not the top performing phone, the AI-driven tasks and overall user experience makes it a highly capable and intelligent device for most everyday's tasks. I'd recommend it if you are looking for a pure Android experience with powerful AI features and long time support. eSIM only is a something to consider when making the decision.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of training

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lack of training for employees. Data transfer was botched. It took me 2 weeks to complete the setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect phone not in box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box said it was a pixel 10 Pro XL, but the phone in the box is not correct. It does not have a place to install the sim card.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, we appreciate your feedback, and are sorry to hear that you are having an issue with your Pixel 10 Pro XL. If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    impressive Phone from a lifelong iPhone User

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the Google Pixel 10 Pro as someone who normally carries an iPhone Pro and I must say I came away really impressed. Coming from the iPhone, the first thing I noticed was the build quality. The Pixel feels feels premium in the hand, solid without being too heavy. The camera system lived up to the hype as well. Shots are crisp, colors look true, and it handles low light in a way that gives my iPhone a run for its money plus it has some of the best photo editing features I have seen. It can easily remove items from a photo or my favorite, add in a person through a clever overlay. What stood out most to me was the flexibility and personalization. It was refreshing to be able to tweak things to fit exactly how I wanted the phone to look and feel. The Pixel 10 also is infused with Google’s Gemini features. Having those AI tools built right into the device feels like a real step forward for daily productivity and convenience. I use the Gemini promot and voice assistant daily, way more than I ever used Siri. For entertainment, I tested out both games and movies, and the screen is just gorgeous. Vibrant colors, smooth refresh, and excellent clarity made everything from casual games to a full-length movie look amazing. Battery life has been more than capable of handling long stretches of use, which makes it easier to really enjoy those experiences without worrying about the charge. It feels like Google has really dialed in both hardware and software, creating a device that’s powerful, customizable, and a joy to use. Best Buy sent me this device to try out and review. Pros: • Excellent build quality • Fantastic camera performance • Gemini AI features feel useful, not gimmicky • Highly customizable OS • Bright, vibrant display for games and media Cons: • Larger size may not be for everyone • Transitioning from iOS takes a bit of an adjustment

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The Pixel 10 line is the best yet!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel 10 Pro XL – Where to start? There are so many things to say about the Pixel that trying to cover all its many attributes is beyond the scope of my impressions and use as an ordinary person using the Pixel 10 Pro XL in regular and ordinary ways. Looking at the Pixel 10 Pro XL the hardware is slick, polished and clearly shows attention to detail in its appearance and operation. My Pixel 10 Pro XL is quality built outwardly and inwardly. Mine is the Obsidian model and I’m a fan of the matte black (not flat black but matte – kind of a smokey charcoal) that includes the metal frame surrounding the outer rim of the Pixel, and the glass panels on the front and back are Corning Gorilla Glass Victus 2. The screen is OLED, 2992x1344 (486 ppi) so the resolution is terrific as the accompanying variable refresh rate 1-120 HZ compliments, and colors appear very natural and clear. With a 3300 nit peak brightness the screen is easily seen in direct sunlight. With the new faster G5 Tensor CPU (also home to the AI chips) and 16GB of RAM all normal functions when moving about the phone, opening/closing apps, scrolling etc., just snap with no lag or slowness. Using the phone as one does in daily use, you only experience smooth operation and quick responses. The only areas that may not be as quick in comparison to current Apple and Samsung flagship phones might be intensive graphics work such as top tier gaming or professional video editing, but this is just an impression I’ve gotten due to some online testing I’ve read about comparing these flagships and the Pixel 10’s indicating the Pixel 10 may be a little slower comparatively in these two specific areas. I don’t run top tier games on my phone, nor do I do full-bore video editing on my phone, so I have no firsthand knowledge of phone behavior in these areas. But playing games on the Pixel Pro 10 XL or using AI assisted photo editing, such as using your voice to edit photos by asking it to do this or that to the photo in question, is quick and simple to do. There are a number of other on-board photo editing tools that perform well such as taking a photo of a friend or friends and adding yourself to the photo – you can’t tell that you weren’t in the photo to start with, and with just a few steps it happens quickly. There are many more photo/video editing tools available on-board of the Pixel 10 Pro XL. Editing 8k video requires help from the cloud but otherwise everything else is onboard the Pixel 10’s when it comes to editing. My comments about the possibility that the Pixel 10’s may be a little slower gaming or doing heavy graphics work doesn’t mean photo/video editing or running top tier games is slow or can’t be done. They are easily done but they simply may not do these specific things quite as quickly when comparing them with the other flagship phones. In contrast to these comments, I’ve seen other testing that shows high tier games running on the Pixel 10's with no dropped frames or slowdowns while playing them. So, some of the technical tests may vary somewhat from real-world situations due to the close integration with the hardware and OS. This is just my opinion but my overall impression considering the high quality of the Pixel and how tightly knit the Android software seems to be with the hardware, thus running so smoothly, reminds me of the Apple approach to their hardware/software being so well synchronized together. I’ve heard rumors that Google is trying to lure iPhone owners away through their new Pixel 10’s, and my impression using this phone is that it’s reminiscent of using an iPhone – not surprising since Google’s OS, their software and the hardware are all made by Google and optimized to work quickly and perform smoothly together. With loud stereo speakers at the base of the phone, the sound/music is robust and very good considering you’re dealing with phone speakers. A review of the Pixel 10 in whatever configuration wouldn’t be complete without mentioning that the PixelSnap hardware (magnets in the back of the phone) allow you to use most of Apple’s MagSafe accessories as well as Pixel’s accessories with them adhering firmly to the phone. You’re talking about various wireless chargers (up to 25 watts wireless charging for the Pixel 10 Pro XL or 45 watts wired charging with an appropriate wired charger), phone stands for your desk or car, wallets able to hold cash, credit cards, ID etc. You can even stick your Pixel to a metal surface if you need to do so. Coupled with a case designed for the Pixel 10’s and PixelSnap, your accessories will stay firmly attached with or without a phone case. The Pixel 10’s use eSims only (the Pixel 10’s are designed for two (2) eSim slots) – no Sim cards in U.S. Pixel 10’s. I’ve seen some flak online about the Pixel 10 line not having Sim cards and causing problems for some. I set my Pixel 10 close by my Samsung Note20 Ultra, my old phone, when setting up my Pixel 10 Pro XL. It carried over the info wirelessly without a hitch. All I had to do was inform my carrier of the IMEI number on my Pixel and in a moment my new phone was activated on their network. For me, at least, the eSims posed no problems. Don’t forget that Sim cards deteriorate and have to be replaced – case in point was my Samsung Note20 used both a Sim card or an eSim. I had a Sim card and my carrier detected that the Sim card was showing signs of deterioration and not functioning properly. I would have had to replace the Sim card had I kept using my Samsung Note20. If you’re coming from a Samsung phone, you will note differences in the “pure” Android OS that runs on the Pixel 10’s. Labeling of categories in Settings is somewhat different as is the arrangement and location of the various sub-settings. All this means there is a learning curve to adapt to the Pixel OS. Oh, and as you may know, Samsungs OS has at least a million settings (…well, that’s somewhat of an exaggeration) but you won’t find the Pixel setting quite as numerous and, in some cases, not as granular either. You will find a complete yet simpler approach to dealing with the Pixel OS compared to Samsung. When you purchase your Google Pixel 10 Pro XL you will receive a 12-month free subscription to Google AI Pro. This means you have vocal access to Gemini through the cloud to talk about anything you want or to get local assistance through something you’re showing through the lens of your camera by asking Gemini about it. So, you have access to the most powerful Gemini AI available at this time in addition to the Gemini AI resident on the Pixel that assists with a plethora of app related things you can do well beyond just AI assisted searches of the Internet for data. This phone is AI driven and is getting better as the Pixel Feature Drops occur along with OS updates and security fixes guaranteed for seven (7) years. My experience taking photos with the Pixel 10 Pro XL is in keeping with the high reputation Pixel has enjoyed with its cameras for years now. Using the 100x telephoto is truly amazing and only possible through the use of AI. Considering photo hardware is limited in any smart phone by the tiny available space for camera hardware, Google’s use of AI with their cameras is unreal – quite an accomplishment over the other flagship phones. Call quality is amazing as well – clear and with little background noise at all so that it’s much like sitting next to someone and just talking naturally in a quiet room. I’m not exaggerating when I say that there is so much more to learn about the accomplishments achieved by Google in their Pixel 10 Pro XL and Pixel 10 line in general than what I’m able to mention in this review. I will simply say that you won’t be disappointed with the Pixel 10 Pro’s offerings or performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Phone with Excellent Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel 10 Pro is absolutely magnificent. The camera is the standout feature for me—it consistently delivers stunning results, even in challenging backlit situations where many phones struggle. The overall experience feels refined and smooth. Performance is fast and responsive for everyday use. The display is bright and sharp, making photos and videos look fantastic, and the build quality gives the phone a premium feel in hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr kevin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Google Pixel 10 Pro XL from Best Buy on November 28, and I really love it. It has a beautiful display, fast performance, excellent camera, and a clean Android experience with no bloatware. The battery easily lasts all day or two days when I am busy with work. Highly recommended.

    I would recommend this to a friend
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