Customer Ratings & Reviews

Really good product. Easy buy and trade in process

So far so good. Love the photo editing and call screening feature...

Does NOT currently work with Straighttalk. I love the phone itself but unfortunately I am not able to use it as of this time with my carrier. I'll have to switch to other carrier to use it.

Must buy preferably for a female who loves the camera

Nice phone good price. wish it was bigger.

A little pricy for the specs. Good phone overall. Like it

Pretty good value for money. The perfect smartphone

I traded up from a previous pixel phone. The touch screen is not sensitive like my previous model. In fact it is frustrating and would not recommend the phone nor purchasing from Best Buy. They charge to transfer the data to your new phone.

This phone is almost useless. Hardly any service, anywhere. Using the same SIM and service that worked great in my OnePlus. Plenty of other issues as well. Forgets my thumbprint, repeatedly. WiFi calling does work great. That's the only thing that does. And of course I'm too late to return it. Never buying another Pixel again.

TLDR: Pixel 8 is software not hard Wait on a sale If your phone is 5+ years old it's an okay upgrade The Pixel 8 from Google is a budget phone at best. Many of it features have been neutered due to Google's software lock choices.

If I could give less than one star, I would. I went into Best Buy to purchase a new Google Pixel 8, and was assured by the staff that the phone I bought was brand new. It worked fine for about 3 months, then after a routine update, it suddenly lost its IMEI number and completely stopped working. After contacting Best Buy for help, they wanted to charge me $40 just to look at the phone—a device that is most likely refurbished despite being sold to me as new. It’s starting to feel like a scam: sell refurbished or defective phones as new, and then charge customers every time something goes wrong. I expected better from a major retailer like Best Buy. I’m incredibly disappointed and will not be returning.

I picked up the phone yesterday - after setting it up, I noticed it started rebooting itself every 15-20 minutes. I've factory reset it a few times with the same results - even with just the stock applications installed.

I switched from the galaxy. I am not impressed. Camera quality is the worst. The front camera has the worst coloration. I just don't like it

The phone is alright, battery is terrible. Phone freezes a lot, camera is not good as people make it out to be. Nothing close to iPhones camera quality and not as fast nor fluid as a Samsung

smart system, good design, bad quality. a green line showed on my screen after 6 months of use.

It has its flaws I switch to another phone since my Pixel 8 presented me with problems green screen after 5 months of use.

The employees at Best buy were very kind and helpful but the pixel 8 has been wildly disappointing. Literally from unboxing and using it brand new it has had issues. I'm not sure if it's 50 F and lower temps or any droplets of moister on the screen that triggers it but often when I open camera especially outside my phone freezes, shuts down, then restarts. Very frustrating bug. Missing candid moments of smiles to having to stay longer somewhere on a trail that feels unsafe in order photograph trail damage, it's a problem. And literally, a brand new phone. Got this to replace my Google pixel 6 which was wildly susceptible to water damage, thinking that pixels arent going to be my brand anymore after this.

Lookednlike a great phone but on a sunny day in December I ultimately decided to get the Pro instead. I wore a light jacket and wellington boots.

Bought my phone Nov 2023 & have had issues with it distorting voices when using bluetooth & sometimes my calls are not being picked up on my phone. I was told by Best Buy to contact google. I have only been able to send messages & receive no replies. I can't contact anyone by phone. The worst customer service I have ever experienced.

The phone is good but the battery drains very fast for normal usage as well. Moroevwr, they havent provided the charger. They need to understand they are not apple.