Customer Ratings & Reviews

My son loves it! It’s easy to use, Google phone is the best!

Quite possibly the best Android experience out there in regards to a clean, simple, and easy to use software experience. All of my Google services ready to go, from my Photos, my YouTube Music, and a really easy to use camera. I did find that performance was just a little slower than the latest Samsung S series, but it more than makes up for it with how easy it is to use and how nice the camera experience is. Gemini is the assistant on this device, which is way better than it used to be. Makes it super easy to ask anything and get high quality and easy to understand answers. Only thing I think could be improved otherwise is a smaller camera hole in the front, and maybe adding Qi2 magnetic charging so it would be compatible with my MagSafe charging and mounting accessories.

Super clear display, camera is very very good, I just wish battery life was a little bit better. But to me that's not a big deal cuz I always have a charger next to me so take that to grain of salt.

I wish they had had the Pro or Pro XL version, but I am very pleased with the phone I received—perfect condition and working well.

Great Phone with a great camera. Bright display with a great battery life.

The customer service route was very helpful and explained everything about the phone. He did a good job of going over the warranty and extended warranty offers. I was very happy that he explained the model above mines in the model below mine so I knew exactly what I was getting. My experience there was very good.

My Pixel 9 replaced my Pixel 6 and Best Buy was ideal place to get it. Excellent service and price

Love this phone, gives me the ability to route all my work and personal stuff together or separately, the camera is amazing and I love the Google platform

My wife loves the phone. Awesome camera. Also includes Gemini.

Great product, definitely an upgrade from my last phone

Pixel 9 is the perfect AI phone. Since AI is going to improve significantly int he future, this is the best entry level AI phone that you can get right now. If you have a couple of hundred dollars extra splurge for the Pro, else this is the way to go.

The Pixel 9 is a solid phone compared to past iterations. I’ve used a Pixel 4a and 5a in the past, and the Tensor chip is an improvement from those devices with their midrange chips. The screen looks good, and the software customization options of the Pixel’s version of Android are very impressive (coming from someone who mostly uses iOS/iPadOS devices. However, the hardware is always the issue with Pixels. I didn’t keep my Pixel 4a or 5a for very long because of hardware issues, and the story was the same on this Pixel 9. First, the chip: Google’s Tensor chips are underpowered compared to current Apple and Qualcomm chips. Some apps are noticeably slower to open. I don’t know if this is a Tensor issue or an Android problem (Again, I’m used to iPhones). Battery life is pretty good, but again it’s held back by Tensor. This phone has a huge battery, but battery life is held back by Tensor’s inefficiencies. Performance isn’t terrible, it’s actually pretty good, but some apps are a bit slow or become frozen and have to be quit. Google keeps going up on the price of Pixels, which now match the latest iPhones and Galaxy phones, but the chip still isn’t there. Second, the fingerprint scanner: it works well… without a screen protector. Depending on the brand of screen protector you choose, it will either work pretty well, not well, or not at all. Google obviously can’t control the design of everyone else’s screen protectors, but I (along with others) had to order a bunch of different brands of screen protectors to find one that works. The capacitive fingerprint sensor from the older Pixels worked great, but they had to remove those so they could have a glass back on the phone. Last, the adaptive brightness: it is absolutely atrocious. Search Google for “Pixel adaptive brightness” and you’ll see page after page of people complaining about the Pixel line’s auto brightness going back several years. It’s been a problem for years. It’s a big reason I ditched my 4a and 5a, and pretty much the sole reason I returned this Pixel 9. It changes the screen brightness in such a jarring way rather than gradually. For some reason it turns the brightness way down in a brightly lit room for no reason, then after a few seconds it turns it back up. And it continually does this. Help articles and forums all say to adjust it and the phone will learn your preferences. It never does though. Of all the iPhones and the couple of other Android phones I’ve ever used, Pixels are the only ones that can’t figure out screen brightness. I don’t know if it’s the ambient light sensors or the Pixel’s software, but it’s insane and inexcusable that Google can’t figure it out. The software of the phone is great. I like Google’s software, but the hardware is a letdown.

I usually buy the bigger screen phones but the prices are getting out of hand. So I went back to the regular size phone this time. It takes a bit to get use to the screen size as I didn't realize how much smaller the screen was? I'm pretty happy with this phone now after having it for a few weeks. The battery is way better than I thought it would be. The speakers on this phone are horrible for listening to music. The wifi connections are spotty and lose connection to wifi, I have to do some tricks to get it to work properly. I don't camera much but it takes great pictures to me. I really didn't like this phone at the start, but it kinda grew on me. I was really hoping the speakers would be better. Overall though it's a nice phone and seems pretty quick googling and was easy to setup after disabling things I don't use. There's more apps than usual pixels from the past. The screen is brighter and clear. I'll keep this phone and wait for the pixel 10 though.

It’s fast, easy to set up, and the clean Android interface makes it simple to use.

I haven't had the phone very long, but so far so good for the awesome price that I got it for. I'm reviewing the process of ordering online, the price, and the helpful staff in buying the phone. Everything went as smooth as possible.

Everything works the way it ought to on this Pixel 9. Additionally, the haptics feel much higher quality compared to the Moto G Stylus 2024 I had previous to this device.

I've always loved the Pixel line. I've owned the 2,4,7,8 and now the 9. Battery is definitely the shortcoming of this phone. But the fast(ish) charging helps. Fingerprint scanner is amazing. Faster than apple touch ID. Way better than the Pixel 7 and 8. Camera is great. And the size and feel of the phone is very nice with and without a cass

Best product so far, pretty satisfied and enjoying using my google pixel 9:)

Google Pixel 9 is amazing! The Google Pixel 9 is truly impressive. The sleek and modern design stands out, and it feels just right in your hand—comfortable and premium. The software experience is smooth and intuitive, making everything run fast and efficiently. But the real star here is the camera. It consistently delivers stunning, vibrant photos with amazing detail, even in low light. Whether you're into photography or just want a reliable phone for everyday use, the Pixel 9 is a perfect choice. It’s a great all-around device! Pixel is definitely a quality android at a decent price. Pixel 9 is no exception but I did prefer the rectangular and slim profile of my Pixel 6. The Pixel 9 is slightly smaller with rounded edges and thicker as well. Very minimalistic packaging.

I recently purchased a Google Pixel fone from the Best Buy near me. The staff was super helpful and she patiently listened to all my requirements and helped me shortlist options which catered to it. I was able to get the item easily and all in all it took me just 40-50 mins for the entire trip. So I would say great experience!Highly recommend.