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Customer reviews

Rating 4.4 out of 5 stars with 1510 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,510 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, lacks noise cancellation but the sound quality is just great

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Rana, thanks for sharing your review on your Pixel Buds A-Series. We're glad to hear that you're having a great time with your A-series and rest assured that your feedback with noise cancellation is appreciated and will be relayed to the right teams. If you're willing, we'd also recommend checking the Pixel Buds Pro which comes with Active Noise Cancellation. If you have additional questions or need further assistance with improving the performance of your A-Series, feel free to contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Senior homemaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think it was strong enough for the money from one room to another it was not heard I will try a more expensive and stronger on

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Wardaz, thanks for letting us know of your experience with the Pixel Buds A-Series. It’s unfortunate to learn that it wasn’t strong enough from one room to another, and this is not the experience we want to share with you. We understand and respect your decision to try a more expensive pair. If you’re willing to give us an opportunity to help improve your experience, you may visit us anytime here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Not for small ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design could be better, earbuds do not stay snugged in my ear.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, TheRabbit. We appreciate you for sharing your feedback on your Pixel Buds A-Series. Your device is pre-attached with medium eartips and comes with small and large ear tips so that you can improve your fit. If you've tried the different tips already then we recommend that you reach out to our team of dedicated specialists on our Google Help page for immediate support here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Pixel buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift idea for your wife or child. Great sound abd easily accessible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect with phone or other devices. Sound quality isn't the best unfortunately

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Rami, thanks for sharing your experience with your Google Pixel Buds A-Series and we're sorry to learn that the sound quality didn't meet your expectations. We recommend that you enable bass boost on your A-Series. You can check out the step by step guide using this link: https://support.google.com/googlepixelbuds/answer/10028011

      If you have additional inquiries or need any technical assistance, feel free to contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 2 out of 5 stars

    Connection issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality: decent Battery life: decent Connection: BAD, the headphones keeps disconnecting, specially during calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item stays in the ear very well, even with quick head movements

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap as they get, do not buy these.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacement, the buds simply stopped working even when charged. Even after contacting support, they offered little to no assistance with the issue as there is no repair facility for these products. Even when charged, the buds are unable to pair with any Bluetooth device. After trying to update the firmware, it still refuses to recognize the buds. Also, there is nothing inherently special about these earbuds compared to other earbuds on the market. You're better off with other brands like Samsung, Jabra, or Sony. Pretty terrible experience, would not try again.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey AlexanderO, thank you for sending in your review and we're sorry to hear that your experience with the Pixel Buds A-Series has been less than ideal. Please know that your feedback on our support team and the performance of your A-Series is appreciated and rest assured that we'll relay this to the right team for future improvements. If you decide to give the A-Series another go, allow us to redeem ourselves and help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth if you own an android device especialky a pixel

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided they were not necessary. Returned before use.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, Doug. We're sorry to hear that you had to return your Pixel Buds A-Series. We would like to express our willingness to assist you in having a more positive experience with our products and support services moving forward. Our support team is well-equipped to assist you and provide the necessary guidance to ensure your satisfaction with our products by visiting this link: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Solid earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and excellent functionality with my pixel devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the price. So far they are working well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Smart Google pixel buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok i bout two pairs the second didn't work quite well but because i brought it back 2 days after the policy date they couldn't even due store credit even knowing i spent thousands there every year all my electronics and Christmas shopping is done there i was really disappointed

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Fabio, we’re thankful for the feedback you provided about the Pixel Buds A-Series. We’re sorry to hear one of the two pairs you bought didn’t work well, and that they’re past due the return policy period. We’d like to learn more about what happened with the other pair of earbuds so we can look for all possible options to help you. Please get in touch with us anytime for services and assistance here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Value, and Fantastic Sound Quality.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware - I give them an 8.5. They feel great in the ear, and look great. But they are plastic. Sound Quality - Phone calls and music - Amazing sound quality for the price, because sound just as good as my earbuds that are 4 times the price. Comfort and feel in ear - Nice and snug, won't fall out. Extra size tips are great. Battery Life - Battery life is good so far, and they charged fast when I did charge them. They will last your for a long time. Charging Case - No wireless charging on the case, but that's okay. The case is nice and small, and will go into any pocket or purse. Price - They are price VERY well, compared to some others. Final thoughts - Buy them, and buy them NOW if you have a Pixel. They do work with other android phones, and iPhones as well. There is an app for the Pixel Buds you can install on your android phone, but it's not available on iOS yet. So for the price once again, you can't beat this deal on these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set of buds, easly to use, sound is great ,,,,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not live up to the reputation they were given. Calls were dropped and kept cutting in and out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nater2244

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was ok in the beginning but I didn't care for them at the end

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Nater, thank you for sending in your feedback on your Google Pixel Buds A-Series. We're sorry to learn that your experience has been less than ideal. We'd like to know more details about your experience so we can help you improve it for the better. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Allergic reaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall sound quality is amazing but my main issue that I had with his product is it broke both of my ear canals out to the point where it sound like I was talking in a tunnel definitely wouldn't recommend this product if you want to have allergic reactions to it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok ok earpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable unlike airpods pro .!! Rest all is good n works as expected

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Crk86, thanks for sharing your feedback with us. We're sorry to hear you find Google Pixel Buds A-Series uncomfortable to use.

      The stabilizer arc works to ensure a gentle, but secure fit. We suggest gently inserting your earbud with the wingtip or stabilizer arc, and tucking it into each ear to provide a better fit. Slightly rotate it back and forth until it comfortably stays in place when you move your head or tap either earbud. If you need a more visual guide, come visit this article on our help page: https://support.google.com/googlepixelbuds/answer/7573099

      We also recommend trying out all 3 ear tip sizes to find the most comfortable tip for you, and ensure that you get the best ear tip seal. A good seal will definitely impact the sound quality, and will increase the bass sound levels that you hear.

      For further assistance, you can always reach out to our support team anytime via the Google Pixel Buds support page on this link: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute case cute ear buds, not too shabby, but wouldn't pay much for them.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Jacquie, thanks for giving us a review about the Pixel Buds A-Series, and we’re sorry to hear that it’s not ideal for you. We want to make every customer’s experience great, and we’d appreciate it if you can tell us more about your feedback to better understand your concerns. If you’re willing to reach out, please feel free to contact us anytime here and we’d be happy to help: https://support.google.com/googlepixelbuds/gethelp madebygoogle

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