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Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 4.6 out of 5 stars with 463 reviews

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95%
would recommend
to a friend

Customers are saying

Customers recognize the Pixel XL 32GB's superior camera quality, excellent battery life, and fast fingerprint reader as significant strengths. Many also appreciate its ease of use and the helpful Google Assistant. However, some users express concerns about the limited internal storage and lack of expandable memory. The absence of water resistance and some design preferences were also noted as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Zero moisture resistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters, I miss my Galaxy. Grabbed this phone with a small amount of water on my hand and everything stops. Was never told that this phone could not sustain any amount of water. Salesman was more than happy to talk about my son's Galaxy phone and it's great water resistance. Asked to trade out but was told it was damaged and couldn't be returned... after less than ten days. Good note, camera was great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone in November 2016 and writing review on 2nd April 2017. Please I request you all to not to spend so much on this phone. It is just worthless. Reasons: 1. Charging takes more then 3 hours. Sometimes it shows 6 hours to charge from 20% to 100%. 2. Phone hangs many a times. Literally hangs. Gets restart on its own. 3. Many a times while using app it shows error and forces app to close. 4. Battery gets drain like water flows. Maximum 10-12 hrs battery if you don't use phone like use only to answer phone calls that's it. Need to find a way to get a refund. I do not want a replacement as I have already replaced this phone once. I am not an IPhone fan so I don't prefer Iphone, I am an Android guy, but i guess this phone will force me to buy me an Iphone as I would have got an easy service for my IPhone. There service is also pain in a*s. Thanks for wasting my hard earned $864 and KIDNEY lol..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was to replace a Galaxy phone. Based on the reviews I was hoping that the transition would be easy and I would really like this phone. That didn't happen. It did not connect well with the Bluetooth system in my car, I could not adapt to the somewhat significant differences in functionality, etc. I ended up taking it back and getting another Galaxy phone. Best Buy was GREAT in helping me through everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a horrible phone! It drops calls, even after the latest fix. I'm having failed e-mails. Turns out lots of pixel owners are having trouble. I'm hearing unhappy customers get referred back and forth from Verizon to Google. Expensive piece of junk!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Upgraded" from Samsung Note 5 to this. The learning curve is SO steep I am returning it. Cannot restore from old phone. RUBBISH!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone except bug that wont allow you to connect bluetooth devises in 7.1.1

    No, I would not recommend this to a friend