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Customer reviews

Rating 4.5 out of 5 stars with 697 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the HERO+ LCD HD Waterproof Action Camera's video quality, ease of use, LCD screen, price, and the variety of accessories available. They appreciate that it is waterproof and suitable for various activities. However, customers are negative about its short battery life and the lack of a zoom feature. Some users have also mentioned that the camera overheats occasionally.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 697 reviews
  • Rated 5 out of 5 stars

    Really cool video camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the coolest things I've bought from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for those family activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the camera in the pool and in the ocean WOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best action camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love love love my go pro best purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SD card error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for vacation and we had problems with it the whole time. Sometimes it worked great but it usually took ten minutes of playing with it to register the SD card. I am actually going to bring it back to the store to get looked at.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was accidentally let the water get inwithout the screen protection once, and it became a useless camera. I tried to look to replace parts , but seem like once it broke you can't do anything. Beside that Gopro is great for adventure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband hated it! It didnt work half our vacation trip! Maybe it was the defect item we were unlucky to have!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Everything works and all attachments are great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy and am content with everything except for the graphics of the camera and its sound quality

    No, I would not recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    No help from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions with camera. Had to go online. Too much to print. Tried to understand the instructions, but never able to use the camera. Asked Best Buy for help, but no one knew anything about it. Its in the Best Buy bag unused. Money wasted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Complcated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was shaky and difficult to use. Not good for my needs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SD CARD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall camera it just doesn't like to read the SD card

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to change the settings on this camera.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but the take advantage of it is too small

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    unusually different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just do not understand why it uses a different charger than the other go pros. that made it so i could not use adapters for things like a microphone, which is really necessary since the sound is non existent on this model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awful picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested camera out and it was awful, the wide angle made everything look distorted, still picture looked like they came out of a 6 year old camera phone..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    maybe it is just us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really does not use this nearly as much as I had hoped - as a matter of fact the phone has taken over

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns off freezes. Good's pictures but not happy for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband for his birthday in October so he could use it for our Thanksgiving trip. We used it for 2 hours and it quit working and will not turn back on. I am so disappointed and upset!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Audio capture is poor with this model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother purchased this for me as a gift and unfortunately we were both disappointed when I started using it, thus is was returned. This model has no way to add an additional microphone to capture audio. The audio is only acceptible if the back of the waterproof case is open, and the audio souce is to the rear of the camera when videotaping. This isn't really a good thing and wasn't at all what I wanted. The fact that this GoPro is permanently part of the waterproof case is undoubtedly part of the problem. It also makes this camera limited in that it cannot swap out batteries. If the internal battery were to die and not be able to be recharged - this camera would be useless! These two factors were big enough for me to return the camera despite enjoying an easy connection with the GoPro app, taking great video and the ease of use of the touchscreen. I got this cam at the two-hundred price, which I thought was great, but truly the poor audio was a deal breaker for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the camera for a road trip .. it took forever for the camera to turn on . You can't take it out of the case . Not impressed with it. Had to returned it

    No, I would not recommend this to a friend
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