Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 697 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers are positive about the HERO+ LCD HD Waterproof Action Camera's video quality, ease of use, LCD screen, price, and the variety of accessories available. They appreciate that it is waterproof and suitable for various activities. However, customers are negative about its short battery life and the lack of a zoom feature. Some users have also mentioned that the camera overheats occasionally.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 697 reviews
  • Rated 1 out of 5 stars

    Ours was a dud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home used it for 1 recording then stopped working all together. Returned it to bb they were great but gopro no longer makes this model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't even work right first time I used it. It work for 5 minutes, doesn't charge and can't record neither!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This go pro always resets when I turn it in and erases everything on the card, it's been a headache to use even after the tutorials

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cost way too much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera became so much cheaper right after I bought it that I cannot recommend it. It works OK but it's not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received a returned scratched model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is based only on what I received from my online order. I received an obviously used/returned camera with an open box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to Edit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent several Files to Smart Phone in 6GB each so movie was divided up to 6 or 8 files

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lcd screen, Video quality

    Rated 4 out of 5 stars

    Great action camera for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good to be able to see what you are filming on the LCD screen. Great picture out of the water and in clear water. Good battery life as well, Was not disappointed with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Kept having an error after each power up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend because too many issues with boot up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Excellent for Snorkeling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for a triopical vacation and was perfect for both snorkeling and the pools.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera did not function properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this product. Will be returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Very easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son. He loves it. He took it hiking and we watched the video and the pictures are nice and clear and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift from my parents. It was a great investment. The GoPro studio is also very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father and he it was a great purchase. He uses it to critique mine and his golf swing and used it on his last vacation to Mexico.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Let the action commence!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all great things to say about this camera. We have yet to try it under water, but have used it quite a bit to capture our little adventures and fun family moments. Definitely puts a different perspective on the things we regularly do. We have used it on our three year old , eleven year old, and fifteen year old. Fun watching the playbacks of their adventures on the trampoline, flying down the road on their power scooters and bikes, and taking hikes through the woods. It easily syncs with your smart phone so you can watch playback video and post videos to different types of social media. You do not have to be a computer whiz in order to enjoy and use this item. Totally worth it and Best Buy had a great deal on it. I am a super satisfied customer with this edition of the GoPro

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy to use, great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model Go Pro chosen was after careful consideration and the fact that this was out first action/underwater video camera. It's easy to handle, simple to use, and produces above-average quality videos and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 1 out of 5 stars

    Total Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the GoPro Hero+ for my honeymoon in the the Maldives two weeks ago. I knew we would be doing a lot of snorkeling so I figured it would be great to take underwater pictures and videos. Starting the first day after recording video for a minute or so, the screen would display "damaged file" then "repairing file", then "file repaired", then it would stop recording. It did this every single time for the first few days. Then eventually the camera would just freeze, becoming non-responsive to any buttons. I would have to hold down the power button for about 10 seconds to turn it off. When I turned it back on it would freeze again after a minute. Now it doesn't turn on at all. This GoPro was a total disappointment, and all the videos I recorded were corrupt and don't play. It's going back to Best Buy. I'm very upset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received for my birthday, haven't played with it much yet, but so far I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality, Waterproof

    Rated 5 out of 5 stars

    This is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Go Pro. Takes great pictures and video. My daughter used it for our cruise vacation and it was great for parasailing.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great action camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all you trail riders, hunters, those who fish and anything else that requires a great action camera, search no more. This is the one. I've had no less than 6 cameras, different brands and my opinion is that none can compare to the GoPro brand. So stop looking, go get yourself this one and start saving the fun your having with your new GoPro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grand daughter loves she takes it to the beach shots under water beautiful pictures.

    I would recommend this to a friend
Sponsored