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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 43 reviews

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77%
would recommend
to a friend

Customers are saying

Customers love the Wi-Fi Pet Monitor System for its impressive camera quality, affordable price, and user-friendly setup. The night vision feature is also well-received for its effectiveness in low-light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
  • Rated 1 out of 5 stars

    It won't connect to my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried over and over again and it won't connect. I don't know why it won't work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent value for the $ / home camera system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed three of these cameras at my (senior) father's home after he returned from the hospital following a stroke. I can check the camera views from my phone to confirm his aide is there, make sure he is OK and watch him take his medication. The picture quality is pretty good and I can listen to him as well, if I wanted to. It was a little time consuming to install, but patience won the day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good camera but HORRIBLE customer service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To keep it simple, the camera is good. The picture quality can be better and the camera does have a lag. However, the customer service is HORRIBLE. My dogs chewed up my camera. After talking with a representative, it was determined that my camera was covered under warranty. I was told that they will contact me about the warranty exchange. After a few weeks without hearing from them I called back only to have them tell me the same thing. Within another few weeks still no contact. Let's just say after 6 attempts to get my warranty exchange for my camera I am still without one. I will not buy another camera from a company that does not have a warranty department. I will spend a little more money for a fairly better camera that has good customer service. NOTE: I bought my camera in March 2017 and it is now June 2017.

    No, I would not recommend this to a friend
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