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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 39 reviews

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82%
would recommend
to a friend

Customers are saying

Customers commend H&R Block Tax Software Deluxe 2017 with State for its ease of use and intuitive design, with many praising the straightforward steps and user-friendly interface. The software's affordability is also a frequently cited positive aspect. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-39 of 39 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and quick to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it helps you through the whole process. I go H&R Block deluxe each year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my taxes done quickly e file was easy and got a quick response on the status

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty cheap at the time glad I got it when it was on deal of the day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate tax software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best/easiest in the biz but gets the job done. Be sure to keep it updated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like h and r tax programs. They are easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not quite as intuitive as turbo tax but gets the job done and ALOT cheaper

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure why I tried this software- I wish I hadn’t. Awful interface and hard to understand. Went back to TurboTax

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cheap together with a free bestbuy gift card, however the software kept failing on importing my w2, so had to manually enter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First purchased download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time purchasing a download, it was ok but had to uninstall and reinstall it to get the updates to download.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did my taxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely got my taxes done using this. Not fun but still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I bought this on a deal of the day. Just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the software. Been using it for years and will continue to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using H&R Block for the last 4 years and will continue using them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The software is a piece of trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using H&R online services for a few years and this year I decided to buy their software from BestBuy (since it was on sale) and then potentially login with my online password, pull my old tax return information and proceed with current filing. Sounds pretty straightforward but... THERE IS NO option to link or somehow pull H&R filing from online account into downloaded software!!! I cannot believe this is their bread and butter and they don't have such basic functions. This company is not serious. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally it took me much longer time compared to turbo tax in the previous year (1hour for Turbo vs 5 hours H&R) 1. It doesn't allow me to import my two W-2s and other form. Had to manually input every box on every form 2. for the Mac version, It doesn't come with State. Called the rep and spent 30 mins to get California. 3. When I asked for the Mass state they told me they only had it for windows version not mac version. Now i cannot do my Mass tax return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    should have paid for turbo tax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clunky to use, not an easy transfer of information- then they are telling me I have to pay $40 for state when I bought w/state....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get Windows ver or TurboTax if you have a choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposedly, the Windows version works just fine, but H&R Block really seems to have skimped on their support for Mac. The program does work, but whenever you have to update it, the update program says "Gathering information" and then freezes. To get around this, you have to download Federal updates from the H&R Block website, and install them yourself. For the State update, you have to go to the folder it downloads the update to (~/Library/Application Support/H&RBlock/2017/Pending Updates), open the DMG file, and run the installation program in there. If you're decent with a Mac and patient with annoyances then you should be OK, but if you're not, get the Windows version. Or TurboTax, which I've used on Mac previously and has been just fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this software last year and ended up having to file with Turbo Tax because I could not get the software to work properly. I figured that I would give it another shot because of the great price on a Best Buy Deal of the Day and the end result is having to file with Turbo Tax again. The software is not user friendly and does not give good explanations where information is required. There were cells that had incorrect information filled in that couldn't be modified. I will never use this software again. NOTE: I have a MacBook. Maybe the Windows software is better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly every write reviews. Wish there was a way to give zero stars.. I have used HR Block for several years, but this year, its completely worthless if you have a newer Mac and have software up to date. After 5+ hrs with HR Block customer service, still doesn't work. Crashes every time I browse to import and try to save. DONT BUY!!! And to top it off Best Buy won't offer refund.

    No, I would not recommend this to a friend
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