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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 33 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the TrueAir Plug-Mount Odor Eliminator's effectiveness in eliminating odors, particularly pet and kitchen smells, and improving air quality in small spaces. Many appreciate its compact size, ideal for bathrooms and small rooms. However, some customers find the device to be somewhat noisy, and others note that the filter may require relatively frequent replacement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Cons mentioned:
    Filter life, Noise level

    Rated 4 out of 5 stars

    Great device to get rid of pesky smell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job well - that's the jist of it. We have it in our bathroom, where we also keep our baby's diaper pail. And no matter how many odorizers we used for the pail itself, on some days the smell was immediately apparent on entering. Since, we have had this plugged in, there have been 0 instances of us noticing any weird smell at all. Initially, the odorizer(optional comes in the package) itself has pretty strong scent, but you get used to it. Some people have complained about the noise in the reviews, and it does sound like a small fan/exhaust running, but nothing egregious. A couple of points to note - -> this thing is huge, so please measure the area you are going to plug this in. The height is in the specs, I did not check and was lucky that it fits for me. My outlet is just above the washbasin countertop, and this is grazing that, just about fit in. This is sturdy enough that I was also able to also plug it in upside down, just to try if it will work, in case my space was really that small. -> It also has a little indicator that is supposed to show you how much filter life is left. It seems to be chugging along at a fair pace, I am not even a month in and it shows as if half of the filter life has been consumed. This indicator though is completely independent from the filter, and so is a best guess in my opinion. And the manual does say that the filter is supposed to last you 3 months. However, they do not mention the hrs of day you have it on. This is something I will keep an eye on in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new purchase. When you open the door the smell light up the room. It smells so good. Some people complain about the noise but I have mine in the living room and does not bother me at all.

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination

    Rated 5 out of 5 stars

    Really works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned one of these air purifiers for 10 years and I swear my bathroom has minimal odor after 3 boys use it daily. I bought another one to put in a second bathroom and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Air Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little air cleaner really works to remove odor and other unwanted contaminates from the breathing air. My only criticism is it's moderately noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination

    Rated 4 out of 5 stars

    Size makes it unstable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is larger than the picture. I have it in my bathroom but will not stay pulled in due to weight. It sticks out about the height of a flat tissue box. My outlet is by the sink, so can barely put others items on counter. It is difficult but you can use the upper outlet while it is plugged into the lower outlet. I like the smell and could tell a difference. But I also don’t want it falling into a sink of water.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Size

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for small rooms such as the bathroom. It will keep the air in room fresh and it will smell even fresher with the air freshener. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination
    Cons mentioned:
    Filter life

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my room. Worked amazing had to go back for more. Great for pet smells and kitchens smells. Filter does needs to be replaced now ( about 3 months).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    OK if you don't mind the nightlight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handy compact unit for small spaces, however, I ended up returning mine not because it didn't work, but rather because it has a nightlight that you can't turn off. If you don't mind the light, then it's a great product. But, they need to have an on-off switch to shut the light of for customers like me.

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is says. Good for small areas. The night light and scent cartridge are a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination

    Rated 4 out of 5 stars

    Breathing easy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little thing! It does a lot for my room. I wish it had different sent options.

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination
    Cons mentioned:
    Filter life

    Rated 3 out of 5 stars

    Air

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did eliminate the Odor in the air. But it didn’t last long. The filter lasted a couple of weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Odor elimination

    Rated 5 out of 5 stars

    odor elimanator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought hamilton beach truair plug-mount because I smoke and my apartment smell bad. This item works and I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination

    Rated 4 out of 5 stars

    Decent for small areas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 cats and this helps control the odor in the litter box room.

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination

    Rated 4 out of 5 stars

    Quiet and works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kitchen- does a great job of eliminating cooking orders. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination, Size

    Rated 5 out of 5 stars

    True air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love it take of care of smell. Great for room.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little loud but the air in the bathroom smells nice

    I would recommend this to a friend
  • Pros mentioned:
    Odor elimination

    Rated 5 out of 5 stars

    ONE OF THE BEST FILTERS IVE BOUGHT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR SUCH A SMALL DEVICE I WASNT EXPECTING MUCH. I WAS PLEASANTLY SURPRISED WITH THE RESTULTS. THIS SMALL PURIFIER KEEPS THE AREA WHERE MY DOG SLEEPS NICE AND FRESH. AMAZING PRODUCT. WELL WORTH IT.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Smelled nice for about 3 hours.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud for a little purifier, and the scent doesn't last long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 3 out of 5 stars

    I think it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it works, I noticed a bit of improvement in air quality. Pretty quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps the air clean of odor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like because you have two options to use. It also works as a night like when used then.

    I would recommend this to a friend
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