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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 270 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality and ease of use of the 55" Class A6 Series LED 4K UHD Smart Google TV (2024). Many also appreciate the affordable price and lightweight design, making it easy to handle and set up. However, some users experienced minor issues with the remote's responsiveness and occasional interface lag. The Google TV interface is generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 270 reviews
  • Rated 5 out of 5 stars

    Mozart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, clarity and easy functionality. I was able to assemble with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv 4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good tv and good quality. My mother loved the new tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Incomplete Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incomplete package without power cord... Lack of screen protective film. TV came with an existing account on it...

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi FelipeR, Thank you for choosing the Hisense 40H4030F1 and for sharing your feedback with us. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best buy drop win!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent tv for the price. Easy interface to navigate as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great sound is also good from the speakers

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello AngusF, thank you so much for your feedback about your experience with the Hisense 55A6N. We're thrilled to hear that you love your Hisense unit! We noticed that your review was accompanied by a 3-star rating, and we wondered if there might have been an error while posting, given your positive comments. If your experience was indeed positive and you intended to reflect this in your rating, we kindly ask if you could take a moment to update the star rating. This not only helps us, but also assists other customers in making informed decisions. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service excellent service I’m happy with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Valley great customer service all around great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FO SHIZZLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ITEM ANDI WILL TELL ALL THE PEOPLE IN THE WORLD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Use it for my business and has not failed me yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente HD definition good price it complete thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image is OK, can play xbox at 60 fps. For the price is OK..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed – TV Won’t Stay On and No Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this TV from Best Buy less than two months ago, and I’m extremely disappointed. The TV started having issues almost immediately — it won’t stay on and constantly shuts off by itself. I expected much better quality for the price I paid. What’s even more frustrating is that I went to Best Buy to request a replacement or repair, and they refused to help me. The customer service was unhelpful and dismissive, even though the product is still very new. I feel completely let down as a customer. I trusted Best Buy to stand behind the products they sell, but clearly, that’s not the case here. I won’t be buying electronics from Best Buy again if this is how they treat loyal customers.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Giorginach, Thank you for choosing the Hisense 55A6N and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Poor customer care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    their customer service is terrible. takes days to respond to a request.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 55A6N and for sharing your feedback with us. We are so sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Bang for ya buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size for the price is a deal that you can’t beat. However the software on the television sucks and its very glitchy and lags alot when using any of the streaming services and apps.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 55A6N and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    TV Hissen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV will be slow when people start talking you can hear what they say first and then you can see the person saying it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for first weeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started good the more we used the worse it got now the volume will not go down

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 55A6N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Open box Excellent version, Curbside pickup, they put it in my trunk, I went home and discovered all parts were missing even manual, I still tried to work with it, I used my own cable and chromecast , screen was broken, I went back to the same store to return it, I didn't appreciate the way Bestbuy treated me while trying to return this

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi RajK, Thank you for choosing the Hisense 55A6N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 3 out of 5 stars

    Decent TV for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is decent for the price. It’s great for a college apartment for my son.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your review of the Hisense 55A6N. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Prefer Roku ro Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with lack of intuitive features. Goggle

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stii waiting on two Tv's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all with Best Buy I paid for four TV's and only received 2 still waiting on the other two. Been rescheduled two times as of now. Still don't have a delivery date

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JonathanT, Thank you for choosing the Hisense 55A6N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchases, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store delivery, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense