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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 320 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, vibrant colors, and ease of use of the 55" Class U6 Series Mini-LED 4K UHD QLED Smart Google TV (2024). Many also praise the value for the price and the backlit remote. While some users noted limitations in viewing angles and occasional responsiveness issues, the positive feedback on picture quality and user experience is overwhelmingly prevalent. The HDR capabilities also receive significant praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Picture quality, Remote

    Rated 4 out of 5 stars

    Bedroom TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up. Picture quality is great. The only draw back is google TV doesn’t have all the apps I like so I connected my Roku stream bar to access those apps. The remote is backlit which is a nice feature plus it’s easy to use especially with the voice capability. I also like that it has AirPlay so I can stream from my Apple devices. Overall it’s a good purchase for my bedroom TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote

    Rated 5 out of 5 stars

    Love my new TV right out of the box!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a repeat customer. Hisense continues to amaze my husband and I with the beautiful picture and amazing dolby atmos sound. The picture is bright without sacrificing depth and richness in the color. I have the U6N in a room that gets a decent amout of natural light. The picture was still clear and beautiful. The ease of setting up the tv is a plus! And i like the new backlit remote.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality, Remote

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear. Color is great. Sounds good even though I’ve hooked up my soundbar. Absolutely love the remote; it lights up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote

    Rated 5 out of 5 stars

    Buy the Tv, it’s fantastic!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, the purchase of the Hisense tv was the best thing I did. After purchasing a different brand, I was quickly disappointed and returned it promptly. The quality of the picture is unmatched. The remote is super easy to use. Delivery was smooth. Don’t hesitate to purchase from Hisense, it’s really good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote

    Rated 4 out of 5 stars

    Great Budget TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is very good 4.5/5 haven't had a bad moment watching anything or playing games. The colors are great, the whites very good and the blacks are great no problems. My only critique of it is if you want something with 4k 120hz this isn't it. But the 4k 60hz is great still. Speakers/sound 3/5 surprisingly decent but the soundbar at least needed for more base and a clearer wider sound. Remote 4.9/5 best feature is the remote's backlight but it's super long. Backlit remotes are an underrated core to a great experience lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote

    Rated 5 out of 5 stars

    Best money ever spent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i ever owned mini led makes the colors pop and picture crystal clear and the remote lights up is a huge plus when its dark buy it you wont regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote

    Rated 5 out of 5 stars

    Hisense 55U6N TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hisense 55U6N smart TV is a great deal. The 55U6N has excellent picture quality. The sound is great and the back lot remote is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote

    Rated 5 out of 5 stars

    Great TV at a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has really impressed in terms of picture and sound quality. Easy to use remote and several picture setting options. I reduced the brightness level as its factory set at 100 which was too bright for my liking. I would recommend this set to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 4 out of 5 stars

    Google TV !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using for a month, this is an amazing TV, especially for the money. I’ve had Amazon fire sticks, roku, etc… first Google tv and the ability for my gf and I to log into our google right off the rip is soo tight. All that AI image jazz is there…. But I turned most of it off. The only gripe I have is the sound unbalance… it’s doing that old thing where the commercials are louder than programming… I’ve looked all over the interface for a feature to address this but have yet to find a remedy… it’s substantially loud (depending on app) I admit not putting in the most effort into finding a solution beyond the menu/settings screens. Otherwise this tv is great, remote sleek too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote

    Rated 5 out of 5 stars

    Great deal cor the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly and setup, great picture and the remote isnt a pain to navigate like some.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV - we bought this tv for our bedroom and I like it very much - especially the lit remote

    I would recommend this to a friend
  • Pros mentioned:
    Color, Remote
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best TV I have owned to date!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date, this is the best TV I have ever owned! I ran so many test videos to evaluate contrast, motion blur, intricate patterns, and vivid colors. It excels at all of them! The new mini-LED backlight provides such amazing darkness that I thought the screen was off until the video started playing. There are some great test videos online for this feature. While sitting in a room with all lights turned off, it is clear that the screen only illuminates the areas it needs to light up while keeping the rest dark. This is in contrast to the older technology where there is always a dim backlight present on a completely black screen. It is wild to see a bright pattern suddenly appear on a screen that truly appears to be off. Besides absolutely vivid colors due to such high contrast from black to white, motion blur is practically nonexistent. I was able to watch footage of a forest shot from a helicopter and stay focused on an individual tree branch. The same goes for cliffs next to the ocean and animals quickly moving. As for brightness, there are multiple picture modes from extremely bright to more dim. The factory setting was “energy saver” mode, but the others have their purpose. “Theater” mode seems to be better in dark rooms while “vivid” is far too bright in that setting, but looks great in a bright room. The only negative for the screen is it tends to reflect light from lights in the room when the screen is dark. I prefer a more matte finish, but there are pros and cons to both types. Setup was simple. I love that the power cable is not permanently attached. This reduces trip hazards when two people are awkwardly moving the TV around. The one slight annoyance is that the smart TV features require a Google account, even if your streaming accounts are not in any way tied to Google. For most people, it probably does not matter much, but that still annoyed me. After signing in via the mobile app, the TV downloaded and installed updates. Most popular streaming apps were installed and ready to run. I am impressed with the WiFi speeds. There is absolutely no issue with the TV using my WiFi to stream HD video. The TV instantly recognized my sound bar plugged into the HDMI ARC port and automatically sent audio to the sound bar. An even better feature is that the TV turns the sound bar power on and off so I can use one remote to control both the TV and sound bar. The remote is a typical smart TV/device remote with no numbers, but with multiple favorite buttons for streaming services. I love that the remote is backlit, so it is simple to use in the dark. It would have been nice if they made the batteries rechargeable since they probably where down a bit faster with the backlight and built-in Voice features. I have very little to complain about. The TV comes with some feet to sit the TV on a table or stand. The brackets are installed very close to the outer edges of the screen, so if they are used, a person needs a TV stand practically as wide as the TV. Of course, the screen could be mounted instead. I am happy that the feet are screwed in and simple to attach and remove. They do not snap in and become a pain to change. The only other flaw I would like to change is a longer sleep timer. It only goes to 120 minutes. For me, I usually like to go beyond that because I set a timer when getting into bed, look at my phone for a little while, watch TV, and eventually fall asleep. If the timer turns the screen off soon after I fall asleep, I will instantly wake up. Overall, I am really happy with this TV. The negatives are extremely minor. I would definitely recommend this item to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality, Remote
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Fantastic Image Quality with Nice Feature-Set

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I start all of my reviews the same way, HONESTY.. The HiSense TV brand has always caught my eye when walking through best buy over most other TV's. Reason being is the image quality is immediately apparent next to their insanely low price. You kind of scratch your head and think, how is this possible? While I do not have those answers, I can tell you what I do know, this 55U6N is a really, really good value when it comes to price per feature. Let's Start with.. Image Quality - This tv has something called Quantum Dot Color along with Mini-LED Full Array Local Dimming. Wow that was a mouth full. Let's break it all down. The Quantum Dot Color technology gives you these amazingly crisp and vivid colors. I find that when I hook up an HDR or Dolby Vision compatible device the Image just wows you, like I remember sitting there the first time thinking this tv looks amazing. The color science HiSense is using is definitely different than other manufacturers as I have other tv's in my home from different brands, BUT HiSense stands out in front of them with their unique color science and technologies. When you take their Quantum Dot Color and pair it with their Mini-Led Backlight you get something really special. The Mini-LED Backlit panel basically gives you 10 times the amount of LED's than you would normally have with a standard backlit tv. This gives you uniform brightness in your picture and it also allows another neat little trick! With the Mini-LED Backlight you can manipulate individual LEDs to brighten or darken and this will give you deeper blacks in the content you are watching as well as reduce backlight bleeding that you will normally see with NON-Mini-LED TV's. I know that was a lot but it basically comes down to an incredibly well balanced and stunning image that you will get with this tv. Google TV - This of course is a SMART TV at the heart of the operating system is GOOGLE TV and in the last couple of days it has been snappy and quick to navigate and I have already downloaded all of my favorites apps as well as re-assigned the favorite button on the remote with my TV Streaming service. The setup was very smooth and easy especially if you have the Google Home App on your phone, you will be able to setup the tv through that which will speed things up. Gaming - I have hooked this up to my XBOX game console and ensured that my settings on both the TV and Game System were setup properly. On the tv you will want to change the picture mode to GAME in the General section under "Picture Settings" on the TV. This will ensure to turn off all enhancements that can affect the response time when gaming. On the console you will want to visit the Video settings as well and make sure you have 4KHDR selected and depending on your console the highest allowable frame rate. Having these settings applied should give you the best possible experience when gaming. So far the image has been phenomenal and quick response with no noticeable lag. The experience of playing a game on a tv like this is rewarding I must say. There's also a game bar option you can access from the remote control which will give you shortcuts specific to gaming. I like the cross-hair option. This gives you a nice counterpoint that works great for shooter games. The Remote Control - I won't spend to much time on this but generally speaking I like it a lot. The remote has a nice texture to it and is BACKLIT yep, this is so nice at night when it's dark in the room. The remote has a bunch of shortcuts on it and a favorite button which you can assign to your favorite app. I use it for my TV Service. The buttons on it have a nice feel to them and overall build quality feels great. There's so many other features this tv has but in the week I have been using it these are the things that stood out to me. I can't wait to learn more about what this tv can offer. So far I cannot comment on longevity as I just received the tv, but hopefully it lasts a long time. If you're on the fence about getting this tv, I would say go for it, you won't be disappointed by the performance of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Hard to beat the price and quality from Hisense

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Hisense tv to own, and I have to say they are one of the more underrated TV brands out there. I was very impressed with my first one, and this one has not disappointed. My wife and I wanted a new TV for our bedroom, the one we were using was a few years old and you could see light bleeding through the dark parts of the screen and edges, the colors seemed faded as well. It also had a horrible bright white light that came on when the TV was off which was terrible at night when trying to sleep. So glad to put that TV to rest, especially after using this one for the first time. For the past few days I’ve been enjoying this TV as we like to watch a few shows in our bedroom before bed, and this is my first mini-led tv to own. I have to say so far it looks really good. For reference, our living room TV is quite expensive because I do appreciate quality in a TV. These colors are more full and the blacks are very black without much blooming. It does have a slight “soap opera” affect when playing some shows, but its not bad like it used to be with older TVs, I actually like it because I feel like it’s a reflection of the better quality of colors. Keep in mind these are default settings we have been using. Oh and one thing I really like is the TV tells you when Dolby Vision or Atmos is enabled by flashing it in the corner for a few seconds, I like knowing the quality of a stream or disc without having to double check it…great feature that many tv’s I’ve owned don’t have. Another thing I like about it is the remote, the buttons are lighted when using it which makes it great to use for our night-time TV watching . The quick access/shortcut buttons on the remote for accessing streaming apps quickly is a nice feature. It’s a little bit of a larger remote, but we don’t mind it since it helps us locate it easier at night. Google TV system is also a plus, it was super convenient connecting to my account with my phone (iphone). Didn’t even have to manually connect to my Wifi which is an annoyance when you have to use the remote to enter account information and passwords. Got the TV and most of my apps downloaded and logged in within half an hour. I will say the downside(s) so far is that the user interface is not as snappy as I’d like, there can be some lag when the TV is just turned on or just in general when trying to do multiple tasks in a row, but not bad. This TV also has a bright white light when off (why??) but unlike my older tv, I am able to cover up the light with tape without affecting the remote signal so I’m fine with that fix. Overall, I think it’s a pretty good TV at this price point, and my last Hisense TV lasted years without any issues so I am confident in the brand. The assembly was just adding the legs and the TV itself is fairly lightweight.

    I would recommend this to a friend