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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.2 out of 5 stars with 37 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the 65" Class R8 Series LED 4K UHD Smart Roku TV for its exceptional picture quality and color at a reasonable price. Setting up the TV is a breeze, making it a user-friendly choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints for price point....great picture when signal is good...easy setup...blooming noticeable on black screen...still happy with purchase...Must tweet sound with a soundbar...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing with 4K content but is subpar with anything less. Wouldn’t purchase it again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great budget tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good budget tv. Have had zero issues with it so far. Picture looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku TV are THE BEST!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. Roku TV’s are really the best out there. Super easy, my elderly parents can use it without any fuss.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, very good quality and at a very accessible price and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Poor quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a spot on the inside of the outer glass. Probably a tech who touched the screen with bare hands. The lower-left corner had some light/clouding. I sent it back. The operating system was good, all the apps worked well. The picture resolution looked good, it was just the build quality and the light bleeding/cloudiness that ruined it for me.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 65R8F and for taking the time to provide us with a feedback. We're so sorry that the TV had a spot inside the screen which resulted in you returning the unit. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hisense TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete met my expectations. Very easy set up....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars had it not frozen a couple of times. For the price, the picture quality and color is great.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Chuy, Thank you for your interest in Hisense USA. We sincerely apologize for the issue you are having with your television freezing up. This is not a typical issue with our units and we sincerely apologize for the inconvenience caused. Please perform a factory reset on the unit. To perform a factory reset, navigate to Settings > System > Advanced system settings > Factory reset, and then highlight Factory reset everything. Read the information on the screen to make sure you understand what this reset operation does. To proceed with the full factory reset, use the on-screen number pad to enter the code displayed on the screen, and then select OK to proceed. When the factory reset operation completes, the TV restarts and displays the first Guided Setup screen. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
      Thanks Again,

      We look forward to hearing from you!

      Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was very good, easy to install and use, but service was mediocre with not much help and no enthusiasm.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 65R8F and for taking the time to provide us with a feedback. We completely understand your concern and frustration and we are sorry to hear that you are not pleased with our customer service. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 4 out of 5 stars

    Ok for the price tag

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was great and easy to setup. Roku system is a plus. But after a week the graphics got very blurry and pixelated while watching regular cable tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 65" Flatscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new 65" Hisense flatscreen. It was delivered with the utmost care and upon unpacking and setting it up I was completely in awe of the quality of the resolution .The price of the item was also perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awaiting installaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping it will be so. I am awaiting you installers, due next week. Once it and the other items ordered are installed I will be happy to review them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as user-friendly as I would like. Adding on apps is very difficult. I try to exchange it for a Samsung 65 inch frame TV but I did not have a way to take the TV off my wall and return it. Very frustrating.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 65R8F and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with our TV and the software interface it provides. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 3 out of 5 stars

    Hisense tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good quality but will constantly freeze and turn itself on and off in an effort to reset itself

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sira

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is damaged when we received no chance to use it. Cannot comments on ease of use.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 65R8F and for taking the time to provide us with a feedback. We’re so sorry that you've received your television damaged. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. Regrettably, physical damage is not covered under the manufacturer's warranty. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team Hisense

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    LUV...LUV...LUV that BEAUTIFUL picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a Picture soooo GOOD that it left me speechless. The speakers may require a soundbar if you are big on that but for me it is fine. Very easy to interact with both the Roku remote and my Verizon Fios remote. Love the features... I have a Samsung Galaxy 7 phone and I hit the "Smartview" in settings on my phone and "Wa La"...the mirror casting came up on the TV without me hitting any TV buttons (Roku has no Facebook App so you have to Mirror-Cast). The list goes on and I am a senior citizen with very little tech background. A VERY GOOD BUY!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible Value; Loving my New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this TV yesterday, but so far couldn't be happier. I know there are better products with better pictures, wider viewing angles, no 'dirty screen effect' or haloing, true 120 motion, etc. But for the money I think this is the best value out there. On sale I paid $569, which is less than half what I paid for each of my three prior family room TV's -- a 36" Toshiba CRT, a 50 inch Sony rear projection model and a 50" HD SONY LCD. My first impression is that 4K HDR content is phenomenal. The colors were lifelike with minimal fiddling, and even the middle brightness setting is really bright. I connected it to a brand new Samsung Q70 sound bar and both DTS and Dolby Atmos worked flawlessly. The only issue was that the video and sound weren't perfectly synced, but I was able to correct that on the sound bar. Older content (streaming 80's TV shows from Hulu) does look a little grainy but I'm not faulting the TV for that. I turned on a college basketball game and motion was very smooth. Build quality is good, and I really like that this TV has Roku built in. I use a Roku stick on my bedroom TV so I had zero learning curve. I mounted the TV on the wall, and this is where I have my only nitpick. The TV mounts are on the lower half of the set, and aren't flush with each other or a curved section along the bottom of the TV (requiring different spacers for the top two mounting holes than the bottom two, and requiring that the mounting brackets stick out a bit to clear the bottom of the casing). I spent about half an hour mixing and matching spacers until I found a combination that worked. It's the sort of part I wish they'd include on sets with that style of back. I can't imagine it would cost the manufacturer more than a penny or two, but would save a lot of aggravation and be more secure (than having to stack multiple spacers for each mounting hole). That aside I did get it installed and am loving it. My first Hisense TV, and at this point likely to not be my last.

    I would recommend this to a friend
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